Kris Bass - Envoy Mortgage
Senior Loan Originator | NMLS # 524220
My 20+ years in the banking, lending, and service industry has given me an appreciation for what's important to my clients. Although it can vary, clients want to feel appreciated and valued. I take great pride in providing the level of serv... Show More
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8 AM to 5 PM(Open now)
Fri
8 AM to 5 PM
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closed
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Reviews from Web
It seemed like the amount of information needed was endless. The info that was requested was asked for in several stages instead of all at once. I'm sure there's a specific procedure for the underwriter(s), but the inconvience of having to...
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Good friendly communication made it a painless and smooth process.
Thank you for all of your help in making this process hone's smooth as possible. Your quick responses from your team helped keep us at ease! We appreciate all of your time and effort!
The Level of communication we had we her and and the wealth of knowledge she and Jody had to be able to break down the process in simpler terms for us to understand each step. It made the process very simple.
Kris was very helpful and went the extra mile to get us into our dream house!! I will definately refer her onto friends!
She worked to accommodate us during all hours, and made sure that we understood WHY so many documents were required.
Very informative/helpful. Easy to talk with & get in tough with. Assistant Jody was very helpful as well. The two make a great team!
Kris went above and beyond, and was there every step of the way. She definitely made the home buying experience a lot easier. I highly recommend her!
No call backs. No response to emails. 100% lack of communication. She took all of my personal information, ran my credit and I haven't heard back from her. Is it that she selects the type of people she wants to work and being bias in the process....
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Reply from Kris Bass
August 19th, 2017 12:55 AM
Thank you for taking the time to bring your concerns to our attention. Envoy is in the business to assist customers in obtaining their dream of home ownership, and we regret that you feel that your experience did not meet your expectations....
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I have called, left messages, emails and have yet to hear back. Maybe she only help certain shades of people. If she does business like this I'm glad she never contacted me back. Your loss!
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About
My 20+ years in the banking, lending, and service industry has given me an appreciation for what's important to my clients. Although it can vary, clients want to feel appreciated and valued. I take great pride in providing the level of service, professionalism, knowledge, and expertise it takes to meet those needs.
As I help you through the application process, we will discuss your homeownership goals and work towards them together. Not only do I have over 10 years of experience with the mortgage origination process, but I also have the experience in knowing what my underwriter looks for in issuing a potential loan approval. We will discuss any potential challenges and work together to formulate a game plan as to how to resolve them.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
Conventional Loan
VA Loan
Jumbo Loan
Fixed Rate Mortgage
Adjustable Rate Mortgage
FHA Loan
USDA Home Loan
FHA Streamline Refinance
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Positions
- Envoy Mortgage - Mortgage Loan OfficerJul 1st, 2015 - Current
Year Started
2002
Time Zone
Pacific Standard Time (PST)
Licenses
- NMLS #524220
Awards
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©2026 Envoy Mortgage, LTD. NMLS #6666, All Rights Reserved
952 Echo Lane, Suite 190 Houston, TX, 77024
(877) 232-2461 or (713) 977-8005
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