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I was able to obtain the house I wanted
Reply from New American Funding - Kevin Ward
April 16th, 2025 01:30 AM
Timothy, your review has made my day! I'm thrilled to hear that you got the house you wanted. It's always my goal to help customers like you achieve their dreams. Thank you for choosing New American Funding and for your 5-star rating. If you...
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good service and direction. Anytime there was a snag they had had A plan to make it okay. Got the job done!
Reply from New American Funding - Kevin Ward
April 16th, 2025 01:30 AM
I'm delighted to know you're pleased with the service and direction provided, Dustin. At New American Funding, we always strive to have a plan in place, especially when snags occur, and I am glad we could get the job done for you! I appreciate...
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After the initial communications, Kevin was not providing the needed information in a timely manner. He went on vacation after stating they were removing the spouse from the loan and he did not leave amyone to handle the account. It was not...
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Lee did not return any phone calls or did not call back at all . i left many voice mails she only responded by email
Reply from New American Funding - Kevin Ward
April 16th, 2025 01:30 AM
I'm really sorry to hear about your experience, Samantha. It's important to us that our customers can reach us easily, and it sounds like we fell short this time. I will ensure your feedback is taken into consideration as we strive to improve...
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Being your first time home buyer not knowing what to expect the outcome turned out better than I expected great job Kevin and Bryan !
Reply from New American Funding - Kevin Ward
April 16th, 2025 01:30 AM
I'm thrilled to hear that your experience as a first-time homebuyer exceeded your expectations, Damon! There's always a lot to learn in this process, and I'm glad we could help guide you through it. Bryan and I appreciate your kind words and...
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Clear and honest communication
Reply from New American Funding - Kevin Ward
April 16th, 2025 01:30 AM
We are happy you had a great experience with New American Funding. Please keep us in mind for any further home financing needs.
Kevin Ward was amazing and kept pushing forward on my difficult situation! I will always call him first!!
Reply from New American Funding - Kevin Ward
April 16th, 2025 01:30 AM
We appreciate the positive feedback and look forward to servicing your future lending needs. Please feel free to contact us, should you need any further assistance.
Everything with Kevin and Rob was great, underwriting not so much. The person used for the value of the place shouldn't have been used, he was from a town that property is worth half the price and comparisons of other homes in other towns that...
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Reply from New American Funding - Kevin Ward
April 16th, 2025 01:30 AM
Thank you for your time to leave a review regarding your experience with New American Funding. Should you require any further assistance or information, please let us know.
More communication there was a lot of things that could have been made aware and explained during the start of the process
Reply from New American Funding - Kevin Ward
April 16th, 2025 01:30 AM
Thank you for your time to leave a review regarding your experience with New American Funding. Should you require any further assistance or information, please let us know.
Kevin was a pleasure to work with. He stayed in contact throughout the process, was very timely, and answered all the questions I had. I explored several mortgage options and Kevin made a few more suggestions which turned out to be very helpful...
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Reply from New American Funding - Kevin Ward
April 16th, 2025 01:30 AM
Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.
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Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
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Year Started
2003
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Disclaimer
NMLS Consumer Access © 2026 New American Funding, LLC. All Rights Reserved.
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing
