New American Funding - Kevin Ward

Name: New American Funding - Broadview Heights, OH
Address: 9150 South Hills Boulevard Suite 260, Broadview Heights, Ohio, 44147
Telephone: +1-800-450-2010
Rating: 4.59

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New American Funding - Broadview Heights, OH

4.59

(67)

Mortgage

Mortgage Loan Officer

Contact Info

(800) 450-2010

Broadview Heights, OH

https://www.newamericanfunding.com/mortgage-loans/kevinward

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Information I needed was provided to me and readily available . This process was quick and effortless on my part.

Reply from New American Funding - Kevin Ward

March 3rd, 2026 05:37 PM

Rachel, I'm pleased to know that you found the process quick and effortless. It's important to me that the information you needed was easily accessible. If there's anything more I can assist you with, don't hesitate to ask.

Kevin was not clear in his instruction to our buyers. He changed their loan frim VA to FHA halfway through the process with very little explanation. He instructed the buyers not to spend large amounts of money, as expected, and then told them...

It was slow starting out but with crystals help it didn't take ,long at all and thank you Kevin for getting the loan started your awesome at NAF.Ronald Alf Paulley

Reply from New American Funding - Kevin Ward

December 18th, 2025 08:21 PM

I appreciate your feedback, Ronald. I'm pleased to hear that Crystal's assistance helped expedite the process. It was my pleasure to help get your loan started at New American Funding. Should you need anything else, please don't hesitate to...

Kevin kept things on track with things being so time sensitive.

Reply from Kevin Ward

November 18th, 2025 04:10 PM

Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.

Kevin was always available to answer any questions I had and was very pleasant to work with. If I had a question he couldn't answer, he found the answer quickly and got back to me.

Processing Our File Went cery very Slow 💁🏽‍♀️Having the Documents the Documents that was asked from Us Early Still wasn't put in Consideration and Move Forward instead We got drag along We Close After the Dead line 👎🏾

Reply from Kevin Ward

November 3rd, 2025 06:21 PM

Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.

Great job Kevin

There were a few steps done out of order. Causing some rushing when there was ample time to complete those steps before. Rushing leads to mistakes that someone will have to be held responsible for.

Reply from Kevin Ward

November 3rd, 2025 05:41 PM

Thank you for your time to leave a review regarding your experience with New American Funding. Should you require any further assistance or information, please let us know.

It was very easy working with NAF employees.

Reply from Kevin Ward

November 3rd, 2025 06:25 PM

We are pleased to know you had a great loan experience and the service you received. Should you require any further assistance, please let us know.

Someone. With. More. Experience. Last. Year. Everything. Went. Smooth. I. Felt. That. Maybe. The. Refinance. Wasn t. Going. To. Happen. Kylie. Tudor. Was. The. Whole. Problem.

Reply from Kevin Ward

October 30th, 2025 04:26 PM

Thank you for your time to leave a review regarding your experience with New American Funding. Should you require any further assistance or information, please let us know.