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Guild Mortgage - Kelly Ollendorff
Loan Officer | NMLS# 217393
My name is Kelly Ollendorff, Senior Loan Officer with Guild Mortgage. I've been passionate about helping people own what matters since 2002! My team (Team KO) is recognized for their high-trust and high touch approach to client relationshi... Show More
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Tues
8:30 AM to 5:30 PM
Wed
8:30 AM to 5:30 PM
Thu
8:30 AM to 5:30 PM
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Reviews from Web
was beyond helpful and always one step ahead of every part of the process. The buyers always felt like they could reach out and get clear answers at any point. She was always accommodating to my request as well and closed the transaction early....
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Reply from Guild Mortgage - Kelly Ollendorff
January 8th, 2026 03:27 PM
I appreciate you sharing your experience, Ronnie. It's my priority to ensure smooth communication and help everyone involved feel supported throughout the process. I'm glad to hear that everything went smoothly and that you were satisfied with...
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I have had two opportunities to work with Kelly, both were great experiences. She was responsive, thoughtful/creative in how to get the right loan for me, patience with my questions & walking me through the process. Guild Mortgage fees are...
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Reply from Owner
January 8th, 2026 03:29 PM
I appreciate your kind words, Susan. It's important to me to provide support that's both responsive and tailored to each individual's needs, and I'm glad to hear that this was reflected in your experiences. Thank you for trusting me with your...
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Overall, while the fees were not particularly less and in some cases more than competitors, the overall loan terms were better. Kelly is also great to work with responsive, patient, thoughtful.. all things that make a great loan officer.
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Reply from Guild Mortgage - Kelly Ollendorff
January 7th, 2026 02:47 PM
I'm grateful for your feedback, Susan. It's nice to hear that the loan terms met your needs, even though the fees weren't the lowest. I aim to provide thoughtful and responsive service, and I'm glad you found those qualities helpful. If there’s...
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Great communication is key.
Reply from Guild Mortgage - Kelly Ollendorff
January 6th, 2026 07:27 PM
I appreciate your feedback on the importance of communication. Ensuring that everything is clear and understood is a priority for me, and it's nice to know it resonated with you. Thank you for your review, and I look forward to helping with...
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Kelly Ollendorff was honestly amazing. She was kind, patient, and genuinely cared the entire time. She always made sure I understood what was going on, answered every question, and never made me feel rushed or in the dark. You could tell she...
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Reply from Kelly Ollendorff
January 5th, 2026 04:04 PM
I'm truly moved by your review, Michael. Knowing that I could contribute positively to a moment as special as your family’s Christmas brings meaning to what I do. I'm pleased that the communication helped ensure you were informed and comfortable...
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Kelly Ollendorff was amazing and I felt she was always available to help and inform me along the way. My loan was able to be approved and completed timely and I was really happy with the result. The app makes it easy to follow along but my...
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Reply from Owner
January 6th, 2026 07:29 PM
I'm pleased to hear that you were satisfied with the process and outcome. Keeping you well-informed and ensuring a smooth experience is important to me, so I'm glad the communication felt supportive. I'm also happy that you found the app useful...
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The loan officer was available to answer questions and concerns, she was kind and understanding, and I felt comfortable she was getting the best loan options for me. The process was easy to follow and my officer helped make sure my timeframe...
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Reply from Guild Mortgage - Kelly Ollendorff
November 17th, 2025 05:34 PM
I appreciate your kind words, Christina. I'm pleased to know that you felt comfortable with the loan options I provided and that I could assist in making the process straightforward for you. Ensuring your timeframe was met is important, and...
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Kelly Ollendorff was amazing and I felt she was always available to help and inform me along the way. My loan was able to be approved and completed timely and I was really happy with the result. The app makes it easy to follow along but my...
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Reply from Owner
February 5th, 2026 12:00 AM
I'm pleased to hear that you were satisfied with the process and outcome. Keeping you well-informed and ensuring a smooth experience is important to me, so I'm glad the communication felt supportive. I'm also happy that you found the app useful...
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Kelly was amazing to work with!
Reply from Guild Mortgage - Kelly Ollendorff
October 30th, 2025 03:54 PM
It was a pleasure working with you as well, Kenia! You represented our buyer well. I'm glad to hear that you had a positive experience. I was happy to help Tabitha, our first time home buyer. Thank you for your kind words!
Thank you Kelly for making this happen and making sure we get our first home for our little big family!Even when the lender messed up and put the closing on verge of colapse, Kelly and her team stepped in and within 24 hours had the whole situation...
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Reply from Owner
October 15th, 2025 02:45 AM
You are most welcome, Kseniya! It was a joy to help you and your family with financing of first home purchase! Welcome home to Texas!
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About
My name is Kelly Ollendorff, Senior Loan Officer with Guild Mortgage. I've been passionate about helping people own what matters since 2002! My team (Team KO) is recognized for their high-trust and high touch approach to client relationships and for structuring optimal financing that is specific to meet the needs of each client. I've built my success on a foundation of integrity and commitment to my clients. I will ensure every step is handled with care from your first phone call or online application to the closing and beyond. With Team KO you are not a transaction or a number, you are a customer for life. Hablo Español.
Products & Services
Mortgage Loan Officer
FHA Home Loan
Down Payment Assistance
Conventional Home Loan
Home Renovation Loan
Mortgage Refinance
Medical Professional Mortgages
Fixed Rate Mortgages
Qualified Mortgage Pre-Approvals
Non-QM
Specialities
FHA, VA, USDA, Conventional, Jumbo, Temporary Buydowns, Fixed Rate Mortgage, HELOAN,
Rate and Term Refinance, HELOAN, Cash Out Refinance
Residential mortgages- Single Family, Condo, Manufactured Home, 1-4 Units
New construction, 203K Rehab loan, DSCR, Bank Statement, ITIN
Residential Mortgages
Bridge
Conventional
Down Payment Assistance
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Disclaimer
I am authorized to do business in the states of Florida and Texas.; NMLS ID: 217393; Guild Mortgage Company; Equal Housing Opportunity; Company NMLS ID 3274. www.nmlsconsumeraccess.org/.