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Guild Mortgage - Kelly Ollendorff
Loan Officer | NMLS# 217393
My name is Kelly Ollendorff, Senior Loan Officer with Guild Mortgage. I've been passionate about helping people own what matters since 2002! My team (Team KO) is recognized for their high-trust and high touch approach to client relationshi... Show More
Location & Business Hours
Business Hours
Tues
8:30 AM to 5:30 PM
Wed
8:30 AM to 5:30 PM
Thu
8:30 AM to 5:30 PM
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Reviews from Web
Kelly was so helpful and she really walked me through all the documents since this was my first time buying a home. She responded quickly and always had time to check on things and reassure me when things were moving along. She was amazing!...
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Reply from Kelly Ollendorff
April 30th, 2026 06:53 PM
Shaun, I'm pleased to hear that you found my support helpful during your first home-buying experience. It's important to me that you felt reassured and informed throughout the process. If you ever have more questions or need further assistance,...
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I was not kept informed of anything. There was abssolutely no communication between me and the buyer's mortgage company throughout the process. I only received an update when I called the lender myself. They closed and funded on time. That's...
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Reply from Guild Mortgage - Kelly Ollendorff
July 20th, 2026 01:58 PM
Kay, I appreciate you sharing your experience. It's important to me that all parties feel informed and supported throughout the process including you as listing agent. I updated via email throughout the process and we spoke on the phone. I...
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Kelly & team always had a quick response to any question or concern. They made sure I got the best deal & made it happen! I would definitely use their services again.
Reply from Guild Mortgage - Kelly Ollendorff
April 28th, 2026 08:00 PM
Liliana, I appreciate your positive feedback and am glad to hear that you found our responses timely and helpful. Ensuring you received the best deal was important to us, and it's wonderful to know you would choose to work with us again. If...
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Very comfortable experience for a first time home buyer
Reply from Owner
April 28th, 2026 08:00 PM
I'm pleased to hear that you felt comfortable during your first-time home buying experience, It's important to me that the process is smooth and reassuring for you. If you have any more questions or need assistance, feel free to reach out....
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Answered every question we had and pointed us in every direction we needed. First time home loan and felt very comfortable :)
Reply from Guild Mortgage - Kelly Ollendorff
March 30th, 2026 04:23 PM
James, thank you for sharing your experience. I'm glad I could help answer all your questions and offer guidance during your first home loan process. Knowing you felt comfortable is truly important to me. If there's anything more you'd like...
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Very comfortable experience for a first time home buyer
Reply from Owner
May 5th, 2026 12:00 AM
I'm pleased to hear that you felt comfortable during your first-time home buying experience, It's important to me that the process is smooth and reassuring for you. If you have any more questions or need assistance, feel free to reach out....
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Kelly is always so helpful and went above and beyond to help us understand the home buying process. We felt safe with her, it was a pleasure to to have her working with us.
Reply from Kelly Ollendorff
March 12th, 2026 09:18 PM
Adam, your feedback means a lot to me, and I'm glad I could be there to guide you through the home buying process. It's important to me that you felt secure and informed every step of the way. If you have any more questions or need assistance...
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Fast responses, friendly attitude, availability, and 100% transparency with the process
Reply from Kelly Ollendorff
February 9th, 2026 10:24 PM
It's gratifying to hear that you appreciated the quick responses and transparency throughout the process, Shelby. Ensuring you feel informed and supported is a top priority for me. If you have any further questions or need assistance in the...
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Ive worked with Kelly Before and get my answers quickly.
Reply from Kelly Ollendorff
February 4th, 2026 09:33 PM
Elmer, I'm grateful for your continued trust and appreciate your feedback on our past interactions. Timely responses are important in this field, and I'm pleased to hear that your experience has been positive. If there's anything else you need,...
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I have had two opportunities to work with Kelly, both were great experiences. She was responsive, thoughtful/creative in how to get the right loan for me, patience with my questions & walking me through the process. Guild Mortgage fees are...
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Reply from Owner
February 5th, 2026 12:00 AM
I appreciate your kind words, Susan. It's important to me to provide support that's both responsive and tailored to each individual's needs, and I'm glad to hear that this was reflected in your experiences. Thank you for trusting me with your...
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About
My name is Kelly Ollendorff, Senior Loan Officer with Guild Mortgage. I've been passionate about helping people own what matters since 2002! My team (Team KO) is recognized for their high-trust and high touch approach to client relationships and for structuring optimal financing that is specific to meet the needs of each client. I've built my success on a foundation of integrity and commitment to my clients. I will ensure every step is handled with care from your first phone call or online application to the closing and beyond. With Team KO you are not a transaction or a number, you are a customer for life. Hablo Español.
Products & Services
Mortgage Loan Officer
FHA Home Loan
Down Payment Assistance
Conventional Home Loan
Home Renovation Loan
Mortgage Refinance
Medical Professional Mortgages
Fixed Rate Mortgages
Qualified Mortgage Pre-Approvals
Non-QM
Specialities
FHA, VA, USDA, Conventional, Jumbo, Temporary Buydowns, Fixed Rate Mortgage, HELOAN,
Rate and Term Refinance, HELOAN, Cash Out Refinance
Residential mortgages- Single Family, Condo, Manufactured Home, 1-4 Units
New construction, 203K Rehab loan, DSCR, Bank Statement, ITIN
Residential Mortgages
Bridge
Conventional
Down Payment Assistance
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Addresses and Serving Areas
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Time Zone
Central Standard Time (CST)
Disclaimer
I am authorized to do business in the states of Florida and Texas.; NMLS ID: 217393; Guild Mortgage Company; Equal Housing Opportunity; Company NMLS ID 3274. www.nmlsconsumeraccess.org/.