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Kelly O'Sullivan at CrossCountry Mortgage - Originating Branch Manager | NMLS #349711 in Pleasanton, CA
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Kelly O'Sullivan at CrossCountry Mortgage

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Originating Branch Manager | NMLS #349711

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Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Berkeley, CA. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner consider... Show More
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Location & Business Hours
Business Hours
Tues
8:30 AM to 5 PM
Wed
8:30 AM to 5 PM
Thu
8:30 AM to 5 PM(Open now)
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Overall Ratings
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5 Star
98%
4 Star
1%
3 Star
0%
2 Star
0%
1 Star
1%
Reviews from Web
  • API
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    Lev S
    Berkeley, CA
    Posted on October 17th, 2024 03:05 AM
    Kelly was a pleasure to work with! She made the process easy and efficient, and took the time to make sure we understood the details. Highly recommend working with Kelly and her team!
    Reply from Kelly O'Sullivan at CrossCountry Mo...
    October 17th, 2024 07:34 PM
    Thank you, Lev, for your kind review and rating! I'm ecstatic to hear that you found the process to be easy and efficient. It was important to me that you understood every detail, so your feedback is greatly appreciated. I enjoyed working with...
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    Tommy S
    San Pablo, CA
    Posted on September 2nd, 2024 04:48 PM
    As a first time home buyer there was a lot I didn’t know. Kelly and her showed their expertise, patience, empathy, and provided guidance throughout every step. They made it clear that they knew what there were doing and provided excellent service...
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    Reply from Kelly O'Sullivan at CrossCountry Mo...
    September 3rd, 2024 05:04 PM
    Thank you so much for your kind words! It was truly a pleasure to assist you through your home-buying journey. We understand how overwhelming the process can be, especially for first-time buyers, and we're thrilled to hear that our expertise,...
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    Jennifer P
    Posted on August 30th, 2024 02:26 AM
    Was able to run the numbers quickly on different financing options for purchasing our first home. Saved us some money with a homebuyer program we ended up using. Always clear communications. Completed our loan documentation fast so we closed...
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    Reply from Owner
    September 3rd, 2024 05:05 PM
    Thank you for the fantastic review! I'm so glad we could help you navigate the financing options and save some money with the homebuyer program. Clear communication and efficiency are top priorities for us, so it's wonderful to hear that you...
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    Jennifer P
    Richmond, CA
    Posted on August 30th, 2024 02:13 AM
    Thank you for your fast service and prompt assistance anytime we had questions or needed to run some numbers. Truly a pleasure to work with.
    Reply from Kelly O'Sullivan at CrossCountry Mo...
    September 3rd, 2024 05:06 PM
    Thank you so much for your kind words! It was a pleasure working with you as well. I'm glad we could provide fast service and be there whenever you needed assistance or had questions. Your satisfaction is our top priority, and we're thrilled...
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    Elic S
    San Leandro, CA
    Posted on June 22nd, 2024 01:14 PM
    Kelly read the clients needs and wishes and brought optimism and thoughtful strategies that helped them go from doubting their capacity to purchase to having confidence in a plan. Her communication was exceptional.
    Reply from Kelly O'Sullivan at CrossCountry Mo...
    June 29th, 2024 01:14 PM
    I enjoyed working with you. Thanks for the great feedback.
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    Laura L M
    Oakland, CA
    Posted on June 10th, 2024 03:17 PM
    Punctual and great with communication
    Reply from Kelly O'Sullivan at CrossCountry Mo...
    June 10th, 2024 04:55 PM
    Thanks so much Laura!
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    Aleida G
    Oakland, CA
    Posted on June 10th, 2024 01:52 PM
    Kelly was on top of everything all the time. She explains in a clear and understandable way. Also, because we were super busy, she took the time to send us video explanations, and adjust to our schedules.
    Reply from Kelly O'Sullivan
    June 17th, 2024 01:53 PM
    Thank you so much for the glowing review, Aleida. I'm thrilled to hear that you had such a positive experience with me at CrossCountry Mortgage, LLC. I always strive to provide tailored, comprehensive service to my clients and I'm glad that...
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    Elizabeth L M
    Oakland, CA
    Posted on June 10th, 2024 02:29 AM
    Kelly is a great communicator and solution based to find the best product/rate for my first time home buyers. I look forward to referring lot more clients her way!
    Reply from Kelly O'Sullivan
    June 17th, 2024 02:31 AM
    I enjoyed working with you. Thanks for the great feedback.
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    Maria M
    Oakland, CA
    Posted on June 6th, 2024 03:53 PM
    The process was super clear & easy.
    Reply from Kelly O'Sullivan
    June 13th, 2024 03:54 PM
    I'm thrilled to know that you found the process clear and easy, Maria. Your satisfaction is our top priority at CrossCountry Mortgage, LLC. Thank you for taking the time to leave a 5-star review and for your positive feedback. If you have any...
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    Ilan P
    Posted on June 5th, 2024 06:18 PM
    Kelly is always quick to respond, patient, thorough, and has great creative solutions for my clients!
    Reply from Owner
    September 3rd, 2024 05:29 PM
    Thank you so much for the wonderful feedback! It's always a pleasure working with you and your clients. I’m thrilled to hear that you appreciate the responsiveness, patience, and creativity we bring to the table. Your partnership is invaluable,...
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    About
    Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Berkeley, CA. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #349711 | Branch NMLS #2020284
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Conventional Home Loan
    Specialities
    Conventional Loans
    FHA Loans
    VA Loans
    USDA Loans
    Jumbo Loans
    Adjustable-Rate Mortgages (ARMs)
    Fixed-Rate Mortgages
    Reverse Mortgages
    View All
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    Year Started

    2003

    Time Zone

    Pacific Standard Time (PST)
    Licenses
    • 349711
    Gallery
    Kelly O'Sullivan at CrossCountry Mortgage - Gallery Photo
    Kelly O'Sullivan at CrossCountry Mortgage - Gallery Photo
    Hobbies
    • Hiking, Running, Coaching kids sports, gardening, travel
    • Hiking, jogging, swimming, watching my kids' sports, travel, and camping.
    Disclaimer
    Equal Housing Opportunity

    CrossCountry Mortgage, LLC
    2160 Superior Avenue, Cleveland, OH 44114

    NMLS3029 | MB.803095

    DISCLOSURES & LICENSES

    PRIVACY STATEMENT

    NMLS CONSUMER ACCESS