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Kelly O'Sullivan at CrossCountry Mortgage - Originating Branch Manager | NMLS #349711 in Pleasanton, CA
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Kelly O'Sullivan at CrossCountry Mortgage

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Originating Branch Manager | NMLS #349711

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Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Berkeley, CA. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner consider... Show More
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Location & Business Hours
Business Hours
Tues
8:30 AM to 5 PM
Wed
8:30 AM to 5 PM
Thu
8:30 AM to 5 PM(Open now)
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Overall Ratings
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5 Star
98%
4 Star
1%
3 Star
0%
2 Star
0%
1 Star
1%
Reviews from Web
  • API
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    Sky R
    Oakland, CA
    Posted on January 14th, 2025 01:32 AM
    Kelly was a wonderful resource on my first-time homebuying experience. She showed a lot of patience and knowledge that put me at ease.
    Reply from Kelly O'Sullivan at CrossCountry Mo...
    January 30th, 2025 06:10 PM
    Wow, Sky, thank you so much for this kind review! It really means a lot to me. Helping first-time homebuyers navigate the process is one of the most rewarding parts of my job, and I'm so happy I could provide you with the support and information...
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    Cristiana R
    Posted on December 16th, 2024 05:30 AM
    Many obstacles throughout closing made the process difficult, but Kelly handled everything well and maintained professionalism. She was helpful throughout the process and always communicated updates with me.
    Reply from Kelly O'Sullivan at CrossCountry Mo...
    August 20th, 2026 05:37 PM
    Thank you for the nice review, really appreciate it Cristiana!
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    Cristiana R
    Concord, CA
    Posted on December 16th, 2024 05:30 AM
    Many obstacles throughout closing made the process difficult, but Kelly handled everything well and maintained professionalism. She was helpful throughout the process and always communicated updates with me.
    Reply from Kelly O'Sullivan at CrossCountry Mo...
    January 30th, 2025 06:09 PM
    Thank you for sharing your feedback, Cristiana. I understand that the closing process presented some challenges, and I apologize if it was difficult at times. I'm glad to hear that my communication and assistance were helpful for you. I strive...
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    Verenisse B
    Oakland, CA
    Posted on November 10th, 2024 03:11 AM
    Our case was really challanging from the start.. we evwn made an offer before getting the loan approval and Kelly got us there...There were many challanging in paperwork needed, records, IRS and even credit but she made it and took us throught....
    read more
    Reply from Kelly O'Sullivan at CrossCountry Mo...
    December 2nd, 2024 07:06 PM
    I'm really touched by your kind words, Verenisse. I'm so glad I could assist you during this challenging journey. Your trust and confidence in me mean a lot, and I'm happy that I could help in making your dream of having your first house come...
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    Rachel W
    Posted on October 29th, 2024 03:11 PM
    Kelly made our loan process smooth and easy. We were fully informed at each stage of the process and were provided with options for financing so we could decide what worked best for us. Communication was prompt and she came up with a solution...
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    Reply from Owner
    October 31st, 2024 04:09 PM
    It's fantastic to hear such wonderful feedback, Rachel! I'm thrilled to know that Madison and I could make the process easy for you through clear communication and information. Your trust and satisfaction are our top priorities. We're always...
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    Rachel W
    Posted on October 29th, 2024 03:11 PM
    Kelly made our loan process smooth and easy. We were fully informed at each stage of the process and were provided with options for financing so we could decide what worked best for us. Everything was timely and our escrow closed right on time....
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    Rachel W
    Healdsburg, CA
    Posted on October 29th, 2024 03:09 PM
    Kelly and Madison made the whole process extremely easy with their constant communication along the way. We were fully informed as to our options and provided with clear explanations of everything. We knew we were in great hands!
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    Reply from Kelly O'Sullivan at CrossCountry Mo...
    October 31st, 2024 04:09 PM
    It's fantastic to hear such wonderful feedback, Rachel! I'm thrilled to know that Madison and I could make the process easy for you through clear communication and information. Your trust and satisfaction are our top priorities. We're always...
    read more
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    Wilber L O
    Posted on October 26th, 2024 02:04 PM
    Kelly is a consummate professional who exceeds all expectations. We had a very fast paced transaction to try to accomplish and Kelly made it happen faster than anticipated. This is our second time using her - and for good reason: she’s the...
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    Reply from Owner
    October 31st, 2024 04:08 PM
    Thank you so much for the stellar review and your kind words! It's always a pleasure working with you. Your satisfaction, trust, and confidence in my service mean a lot to me. I'm glad I was able to make your transaction smooth and quick! I...
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    Robert W
    Healdsburg, CA
    Posted on October 26th, 2024 02:02 PM
    Fast turn around and met all of the timelines that were thrown at us in a very fast-paced deal.
    Reply from Kelly O'Sullivan at CrossCountry Mo...
    October 31st, 2024 04:07 PM
    Thank you for your positive feedback, Robert. I'm really glad to hear that you appreciated the fast turnaround and meeting the deadlines in our fast-paced deal. We strive to provide a smooth and efficient service. Your satisfaction is our top...
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    Mahdi K
    Sacramento, CA
    Posted on October 18th, 2024 04:07 AM
    Excellent and professional performance
    Reply from Kelly O'Sullivan at CrossCountry Mo...
    October 18th, 2024 03:41 PM
    I sincerely appreciate your kind words and 5-star rating, Mahdi! It was a pleasure to assist you. I strive to provide excellent and professional service, so it's rewarding to hear that reflected in your experience. Don't hesitate to reach out...
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    About
    Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Berkeley, CA. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #349711 | Branch NMLS #2020284
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Conventional Home Loan
    Specialities
    Conventional Loans
    FHA Loans
    VA Loans
    USDA Loans
    Jumbo Loans
    Adjustable-Rate Mortgages (ARMs)
    Fixed-Rate Mortgages
    Reverse Mortgages
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    Year Started

    2003

    Time Zone

    Pacific Standard Time (PST)
    Licenses
    • 349711
    Gallery
    Kelly O'Sullivan at CrossCountry Mortgage - Gallery Photo
    Kelly O'Sullivan at CrossCountry Mortgage - Gallery Photo
    Hobbies
    • Hiking, Running, Coaching kids sports, gardening, travel
    • Hiking, jogging, swimming, watching my kids' sports, travel, and camping.
    Disclaimer
    Equal Housing Opportunity

    CrossCountry Mortgage, LLC
    2160 Superior Avenue, Cleveland, OH 44114

    NMLS3029 | MB.803095

    DISCLOSURES & LICENSES

    PRIVACY STATEMENT

    NMLS CONSUMER ACCESS