Top 5%
Kelly O'Sullivan at CrossCountry Mortgage
Originating Branch Manager | NMLS #349711
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Pleasanton, CA. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner consid... Show More
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Business Hours
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8:30 AM to 5 PM
Fri
8:30 AM to 5 PM
Sat
closed
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Reviews from Web
Kelly O'Sullivan at CrossCountry Mortgage has received a review with 5 star rating from Ilja T
Reply from Owner
July 20th, 2026 03:25 PM
Ilja, thank you for the great rating! It's wonderful to know that you had a positive experience with me at CrossCountry Mortgage. If there's anything else I can assist you with, please feel free to reach out.
Great corespondance and step by step process
Reply from Kelly O'Sullivan at CrossCountry Mo...
July 10th, 2026 05:54 PM
Thanks so much Ilja! It was a pleasure to be able to get it done for you!
She’s the Best in the Business without a single doubt!!
Kelly and her team did and amazing job. When I share our story people can't believe how fast we were able to close on our new beautiful home!
Thank you !
Reply from Kelly O'Sullivan at CrossCountry Mo...
July 10th, 2026 05:54 PM
Thanks Rob! I am so glad we could make it happen! Enjoy settling in! :)
Kelly is the definition of grace under fire. No matter how complex the situation, how tight the timeline, or how many moving pieces are involved, she approaches every challenge with calm professionalism, intelligence, and remarkable problem-solving...
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Reply from Owner
May 11th, 2026 07:53 PM
Thank you so much Julie! Wow, that is the best review I've possibly ever received, I'm honored to receive your trust and support! I’m grateful to work alongside amazing professionals who trust me to help navigate the challenges that come with...
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Kelly went above and beyon!
Reply from Kelly O'Sullivan
May 11th, 2026 04:33 PM
David, I'm pleased to hear that you felt I went above and beyond. Providing strong service is always my goal. If there's anything else I can do for you, please let me know.
Fantastic experience! Quick turnaround. Highly recommend. Thanks so much for all your help!
Reply from Kelly O'Sullivan at CrossCountry Mo...
April 9th, 2026 01:39 PM
It's wonderful to know you had a fantastic experience, William. Quick turnarounds are something I aim for, and I'm pleased to have been of help. Your recommendation is much appreciated. If there's anything else you need, feel free to reach...
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I had the good fortune of being referred to Kelly O'Sullivan to handle my mortgage for my recent home purchase and I am very grateful to her and her team for working with me. Throughout the process everyone I dealt with was professional, patient,...
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Reply from Kelly O'Sullivan
April 6th, 2026 05:37 PM
I'm truly glad to hear about your positive experience throughout your home-buying journey, Benjamin. Handling the process with professionalism and patience, especially during stressful times, is something I strive for. I'm thankful you were...
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Kelly and her team were AMAZING! Super knowledgeable, communicative and easy to work with.
Reply from Kelly O'Sullivan
March 24th, 2026 04:43 PM
I'm glad to hear that you found working with my team and me to be such a positive experience, Zoe. Providing knowledgeable and communicative service is important to ensure everything goes smoothly. If there's anything more you need, please...
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So unprofessional!
Reply from Owner
March 2nd, 2026 11:38 PM
Thank you for your feedback. I sincerely apologize for missing our scheduled call — I should have communicated sooner regarding my family situation. I take responsiveness very seriously and appreciate the opportunity to improve. I’ve reached...
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About
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Pleasanton, CA. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #349711 | Branch NMLS #1734469
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Conventional Home Loan
Specialities
Conventional Loans
FHA Loans
VA Loans
USDA Loans
Jumbo Loans
Adjustable-Rate Mortgages (ARMs)
Fixed-Rate Mortgages
Reverse Mortgages
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Year Started
2003
Time Zone
Pacific Standard Time (PST)
Licenses
- 349711
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Hobbies
- Hiking, Running, Coaching kids sports, gardening, travel
- Hiking, jogging, swimming, watching my kids' sports, travel, and camping.
Disclaimer
CrossCountry Mortgage, LLC
2160 Superior Avenue, Cleveland, OH 44114
NMLS3029 | MB.803095