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Kelly O'Sullivan at CrossCountry Mortgage - Originating Branch Manager | NMLS #349711 in Pleasanton, CA
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Kelly O'Sullivan at CrossCountry Mortgage

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Originating Branch Manager | NMLS #349711

4.92
(81)
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Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Pleasanton, CA. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner consid...... Show More
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Location & Business Hours
Business Hours
Tues
8:30 AM to 5 PM
Wed
8:30 AM to 5 PM
Thu
8:30 AM to 5 PM
Overall Ratings
4.92
(81)
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Reviews from Web
  • 5.0
    google
    R
    Rob C
    Posted on May 17th, 2026 02:38 PM
    She’s the Best in the Business without a single doubt!!
  • 5.0
    TotalExpert
    R
    Robert C
    Walnut Creek, CA
    Posted on May 17th, 2026 02:37 PM
    Kelly and her team did and amazing job. When I share our story people can't believe how fast we were able to close on our new beautiful home! Thank you !
    Reply from Kelly O'Sullivan
    May 25th, 2026 01:43 PM
    Robert, I'm happy to hear that you and your team had a great experience working with me and my team. It's appreciated to know that the speedy closing on your beautiful new home has impressed others when you share your story. Thank you for your...
    read more
  • 5.0
    google
    J
    Julie D
    Posted on May 6th, 2026 03:52 AM
    Kelly is the definition of grace under fire. No matter how complex the situation, how tight the timeline, or how many moving pieces are involved, she approaches every challenge with calm professionalism, intelligence, and remarkable problem-solving...
    read more
    Reply from Owner
    May 11th, 2026 07:53 PM
    Thank you so much Julie! Wow, that is the best review I've possibly ever received, I'm honored to receive your trust and support! I’m grateful to work alongside amazing professionals who trust me to help navigate the challenges that come with...
    read more
  • 5.0
    TotalExpert
    D
    David M
    San Mateo, CA
    Posted on May 3rd, 2026 03:15 AM
    Kelly went above and beyon!
    Reply from Kelly O'Sullivan
    May 11th, 2026 04:33 PM
    David, I'm pleased to hear that you felt I went above and beyond. Providing strong service is always my goal. If there's anything else I can do for you, please let me know.
  • 5.0
    TotalExpert
    W
    William R
    Oakland, CA
    Posted on April 2nd, 2026 12:08 AM
    Fantastic experience! Quick turnaround. Highly recommend. Thanks so much for all your help!
    Reply from Kelly O'Sullivan at CrossCountry Mo...
    April 9th, 2026 01:39 PM
    It's wonderful to know you had a fantastic experience, William. Quick turnarounds are something I aim for, and I'm pleased to have been of help. Your recommendation is much appreciated. If there's anything else you need, feel free to reach...
    read more
  • 5.0
    TotalExpert
    B
    Benjamin S
    San Pablo, CA
    Posted on March 30th, 2026 08:33 AM
    I had the good fortune of being referred to Kelly O'Sullivan to handle my mortgage for my recent home purchase and I am very grateful to her and her team for working with me. Throughout the process everyone I dealt with was professional, patient,...
    read more
    Reply from Kelly O'Sullivan
    April 6th, 2026 05:37 PM
    I'm truly glad to hear about your positive experience throughout your home-buying journey, Benjamin. Handling the process with professionalism and patience, especially during stressful times, is something I strive for. I'm thankful you were...
    read more
  • 5.0
    TotalExpert
    Z
    Zoe M
    Oakland, CA
    Posted on March 17th, 2026 04:42 PM
    Kelly and her team were AMAZING! Super knowledgeable, communicative and easy to work with.
    Reply from Kelly O'Sullivan
    March 24th, 2026 04:43 PM
    I'm glad to hear that you found working with my team and me to be such a positive experience, Zoe. Providing knowledgeable and communicative service is important to ensure everything goes smoothly. If there's anything more you need, please...
    read more
  • 1.0
    google
    P
    Polly R
    Posted on March 1st, 2026 03:43 AM
    So unprofessional!
    Reply from Owner
    March 2nd, 2026 11:38 PM
    Thank you for your feedback. I sincerely apologize for missing our scheduled call — I should have communicated sooner regarding my family situation. I take responsiveness very seriously and appreciate the opportunity to improve. I’ve reached...
    read more
  • 5.0
    google
    G
    Greg L
    Posted on January 22nd, 2026 12:55 AM
    Kelly and the team did a lot to make sure we felt comfortable to help us understand what we could afford and what it would look like each month. They were flexible, knowledgeable, and worked hard to help us buy our home as quickly as they could....
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    Reply from Owner
    March 17th, 2026 04:15 AM
    I'm glad to hear that we were able to comfort and understanding with affordability, that's my goal! It was such a joy to help you finance your home and don't worry, I'll continue to be a resource and always here to help. Enjoy moving in!
    read more
  • 5.0
    TotalExpert
    G
    Gregory L
    Hayward, CA
    Posted on January 22nd, 2026 12:55 AM
    Kelly and the team did a lot to make sure we felt comfortable to help us understand what we could afford and what it would look like each month. They were flexible, knowledgeable, and worked hard to help us buy our home as quickly as they could...
    read more
    Reply from Kelly O'Sullivan
    January 29th, 2026 02:26 PM
    It's great to hear that the transparency and support provided by myself and the team helped you feel comfortable and well-informed about your home-buying process, Gregory. Being flexible and knowledgeable to aid in your understanding of affordability...
    read more
  • 10 of 81
    About
    Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Pleasanton, CA. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #349711 | Branch NMLS #1734469
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Conventional Home Loan
    Specialities
    Conventional Loans
    FHA Loans
    VA Loans
    USDA Loans
    Jumbo Loans
    Adjustable-Rate Mortgages (ARMs)
    Fixed-Rate Mortgages
    Reverse Mortgages
    View All
    670
    /850
    Search Rank Score
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    Year Started

    2003

    Time Zone

    Pacific Standard Time (PST)
    Licenses
    • 349711
    Gallery
    Kelly O'Sullivan at CrossCountry Mortgage - Gallery Photo
    Kelly O'Sullivan at CrossCountry Mortgage - Gallery Photo
    Hobbies
    • Hiking, Running, Coaching kids sports, gardening, travel
    • Hiking, jogging, swimming, watching my kids' sports, travel, and camping.
    Disclaimer
    Equal Housing Opportunity

    CrossCountry Mortgage, LLC
    2160 Superior Avenue, Cleveland, OH 44114

    NMLS3029 | MB.803095

    DISCLOSURES & LICENSES

    PRIVACY STATEMENT

    NMLS CONSUMER ACCESS