Top 5%
Kelly O'Sullivan at CrossCountry Mortgage
Originating Branch Manager | NMLS #349711
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Berkeley, CA. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner consider... Show More
Location & Business Hours
Business Hours
Tues
8:30 AM to 5 PM
Wed
8:30 AM to 5 PM
Thu
8:30 AM to 5 PM(Open now)
View All days
Search Reviews
Search
Write a Review
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
Thank you for all your help
Reply from Kelly O'Sullivan
December 15th, 2025 04:57 PM
I'm grateful for your kind words, Pedro. It was my pleasure to assist you. If you need any further help or have more questions in the future, please feel free to contact me.
Kelly was incredibly responsive, answered all of our questions, and was such a pleasure to work with. She and her team helped make what can be a stressful process so much easier. We’d highly recommend Kelly and the team at CrossCountry to anyone...
read more
Reply from Kelly O'Sullivan
November 12th, 2025 08:30 PM
I truly appreciate your feedback, Bethany. Knowing that my responsiveness and ability to answer all your questions helped make the process easier is incredibly important to me. I'm glad I could contribute to a smoother experience for you. Thank...
read more
Patient, kind, careful, great at explaining and "hand-holding."
Reply from Kelly O'Sullivan
November 4th, 2025 09:56 PM
Thank you for sharing your thoughts, Stacey. I’m glad to hear that you valued the patience and clarity in my approach. It’s crucial to me that you feel supported and confident every step of the way. If there's anything else I can assist you...
read more
Kelly and the team provided truly impressive professionalism and customer service. Thank you very much!
Reply from Kelly O'Sullivan
November 3rd, 2025 02:16 PM
I appreciate your kind words about the professionalism and customer service you experienced. It's important to me that my clients feel supported throughout the process. If you have any more questions or need assistance in the future, don't...
read more
Kelly is amazing and a joy to work with. I know she has our client's best interest at heart and strives to give them the best loan experience possible. When faced with a buyer's particular challenge, she has been able to find them the right...
read more
Reply from Kelly O'Sullivan at CrossCountry Mo...
October 20th, 2025 04:40 PM
Thank you so much Shannon! I truly appreciate your trust and always strive to give my best. I know you do the same and are a true professional in this market!
My experience was the best. They close fast and is very attentive. I will refer all of my family and friends.
The professionalism and how fast it took to close on all of my homes.
Reply from Kelly O'Sullivan
October 13th, 2025 06:29 PM
It's wonderful to know that you appreciated the professionalism and efficient closing process for your homes. I'm committed to making the experience as seamless as possible, and it's gratifying to hear that it met your expectations. Should...
read more
They communicated every step of the process and were easy to reach when we had issues or questions.
Considering that we purchased a home on the other side of the country, they were able to make the process easy and were easy to reach when we had an issue or questions, and we had a lot .
Great team
Reply from Kelly O'Sullivan
October 2nd, 2025 09:52 PM
I'm pleased to hear that the process was smooth for your cross-country home purchase. Making sure you had easy access to support and answers was my goal. If you ever have more questions or need further assistance, don't hesitate to get in touch....
read more
Kelly jumped on a call very quickly and explained us the rates in detail .
Reply from Kelly O'Sullivan
September 22nd, 2025 09:21 PM
I'm glad I could provide you with detailed information about the rates promptly. If there's anything else you need or if more questions arise, feel free to reach out. Thank you for sharing your feedback, Sungil.
21–30 of 87
About
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Berkeley, CA. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #349711 | Branch NMLS #2020284
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Conventional Home Loan
Specialities
Conventional Loans
FHA Loans
VA Loans
USDA Loans
Jumbo Loans
Adjustable-Rate Mortgages (ARMs)
Fixed-Rate Mortgages
Reverse Mortgages
View All
Search Rank ScoreLearn More →
What is the Search Rank Score®?
Experience.com’s Search Rank Score measures a professional’s online search visibility across hundreds of key SEO attributes.
Year Started
2003
Time Zone
Pacific Standard Time (PST)
Licenses
- 349711
Gallery
Hobbies
- Hiking, Running, Coaching kids sports, gardening, travel
- Hiking, jogging, swimming, watching my kids' sports, travel, and camping.
Disclaimer
CrossCountry Mortgage, LLC
2160 Superior Avenue, Cleveland, OH 44114
NMLS3029 | MB.803095