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Kelly O'Sullivan at CrossCountry Mortgage - Originating Branch Manager | NMLS #349711 in Pleasanton, CA
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Kelly O'Sullivan at CrossCountry Mortgage

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Originating Branch Manager | NMLS #349711

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Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Berkeley, CA. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner consider... Show More
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Location & Business Hours
Business Hours
Tues
8:30 AM to 5 PM
Wed
8:30 AM to 5 PM
Thu
8:30 AM to 5 PM(Open now)
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5 Star
98%
4 Star
1%
3 Star
0%
2 Star
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1 Star
1%
Reviews from Web
  • TotalExpert
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    William R
    Oakland, CA
    Posted on April 2nd, 2026 12:08 AM
    Fantastic experience! Quick turnaround. Highly recommend. Thanks so much for all your help!
    Reply from Kelly O'Sullivan at CrossCountry Mo...
    April 9th, 2026 01:39 PM
    It's wonderful to know you had a fantastic experience, William. Quick turnarounds are something I aim for, and I'm pleased to have been of help. Your recommendation is much appreciated. If there's anything else you need, feel free to reach...
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  • TotalExpert
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    Benjamin S
    San Pablo, CA
    Posted on March 30th, 2026 08:33 AM
    I had the good fortune of being referred to Kelly O'Sullivan to handle my mortgage for my recent home purchase and I am very grateful to her and her team for working with me. Throughout the process everyone I dealt with was professional, patient,...
    read more
    Reply from Kelly O'Sullivan
    April 6th, 2026 05:37 PM
    I'm truly glad to hear about your positive experience throughout your home-buying journey, Benjamin. Handling the process with professionalism and patience, especially during stressful times, is something I strive for. I'm thankful you were...
    read more
  • TotalExpert
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    Zoe M
    Oakland, CA
    Posted on March 17th, 2026 04:42 PM
    Kelly and her team were AMAZING! Super knowledgeable, communicative and easy to work with.
    Reply from Kelly O'Sullivan
    March 24th, 2026 04:43 PM
    I'm glad to hear that you found working with my team and me to be such a positive experience, Zoe. Providing knowledgeable and communicative service is important to ensure everything goes smoothly. If there's anything more you need, please...
    read more
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    Polly R
    Posted on March 1st, 2026 03:43 AM
    So unprofessional!
    Reply from Owner
    March 2nd, 2026 11:38 PM
    Thank you for your feedback. I sincerely apologize for missing our scheduled call — I should have communicated sooner regarding my family situation. I take responsiveness very seriously and appreciate the opportunity to improve. I’ve reached...
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    Greg L
    Posted on January 22nd, 2026 12:55 AM
    Kelly and the team did a lot to make sure we felt comfortable to help us understand what we could afford and what it would look like each month. They were flexible, knowledgeable, and worked hard to help us buy our home as quickly as they could....
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    Reply from Owner
    March 17th, 2026 04:15 AM
    I'm glad to hear that we were able to comfort and understanding with affordability, that's my goal! It was such a joy to help you finance your home and don't worry, I'll continue to be a resource and always here to help. Enjoy moving in!
    read more
  • TotalExpert
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    Gregory L
    Hayward, CA
    Posted on January 22nd, 2026 12:55 AM
    Kelly and the team did a lot to make sure we felt comfortable to help us understand what we could afford and what it would look like each month. They were flexible, knowledgeable, and worked hard to help us buy our home as quickly as they could...
    read more
    Reply from Kelly O'Sullivan
    January 29th, 2026 02:26 PM
    It's great to hear that the transparency and support provided by myself and the team helped you feel comfortable and well-informed about your home-buying process, Gregory. Being flexible and knowledgeable to aid in your understanding of affordability...
    read more
  • TotalExpert
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    Lisa M
    Hayward, CA
    Posted on January 19th, 2026 08:34 PM
    Kelly is so great at explaining my client's options and knows the many programs that work for each client's situation. She is experienced and gets the job done. She is a true gem!!
    Reply from Kelly O'Sullivan at CrossCountry Mo...
    January 19th, 2026 11:32 PM
    Thank you so much Lisa for the really nice review! I am honored!
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    Mankamal S
    Posted on January 17th, 2026 02:54 AM
    Kelly is amazing to work with and does a great job at making it happen for my clients.
    Reply from Owner
    March 17th, 2026 04:16 AM
    Thank you so much, I am so grateful that I was able to help and make sure the purchase went through!
  • TotalExpert
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    Mankamal S
    Oakland, CA
    Posted on January 17th, 2026 02:53 AM
    Kelly did a great job and worked on a very tough loan approval.
    Reply from Kelly O'Sullivan at CrossCountry Mo...
    January 19th, 2026 11:33 PM
    Thank you so much Kam! I'm glad I could help!
  • TotalExpert
    K
    Kyoungwook C
    San Ramon, CA
    Posted on December 25th, 2025 02:13 AM
    Kelly is one of the greatest people I have ever met. I had no experience with this type of loan officers. but she helped me step by step from the very beginning. I truly appreciate that she was there for us every step of the way.
    Reply from Kelly O'Sullivan
    January 1st, 2026 08:56 PM
    Your kind words mean a lot to me, Kyoungwook. I'm so pleased to hear that my support made a positive impact on your experience with your loan. Guiding you through each step was a priority, and I'm glad I could be there for you throughout the...
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  • 11–20 of 87
    About
    Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Berkeley, CA. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #349711 | Branch NMLS #2020284
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Conventional Home Loan
    Specialities
    Conventional Loans
    FHA Loans
    VA Loans
    USDA Loans
    Jumbo Loans
    Adjustable-Rate Mortgages (ARMs)
    Fixed-Rate Mortgages
    Reverse Mortgages
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    Year Started

    2003

    Time Zone

    Pacific Standard Time (PST)
    Licenses
    • 349711
    Gallery
    Kelly O'Sullivan at CrossCountry Mortgage - Gallery Photo
    Kelly O'Sullivan at CrossCountry Mortgage - Gallery Photo
    Hobbies
    • Hiking, Running, Coaching kids sports, gardening, travel
    • Hiking, jogging, swimming, watching my kids' sports, travel, and camping.
    Disclaimer
    Equal Housing Opportunity

    CrossCountry Mortgage, LLC
    2160 Superior Avenue, Cleveland, OH 44114

    NMLS3029 | MB.803095

    DISCLOSURES & LICENSES

    PRIVACY STATEMENT

    NMLS CONSUMER ACCESS