Kayla Nelson
Loan Originator
As a military spouse and certified Veteran Mortgage Advisor, Kayla is passionate about educating service members on the benefits of the VA home loan. In addition to working with veterans, she takes pride in guiding first time homebuyers on ... Show More
Location & Business Hours
Business Hours
Tues
9 AM to 5 PM(Open now)
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
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Reviews from Web
Kayla is an experienced, knowledgeable Loan Originator that goes above and beyond for her clients and professional partners. Kayla is always a text, email or phone call away. No automated phone systems here! I am a Realtor of 5 years and send...
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Reply from Kayla Nelson
August 6th, 2026 02:20 PM
Thanks you Candice! You're an AMAZING agent and person. Your opinion means the world to me. I'm lucky to call you a friend and business partner :)
Amazing response time, easy process and technology to get everything done on your phone.
Reply from Kayla Nelson
August 6th, 2026 02:20 PM
I'm thrilled to hear that you found the response time, process, and technology to be amazing and convenient. It was a pleasure assisting you, and I appreciate your feedback. If you need further assistance, don’t hesitate to call!
Kayla is very smart on VA mortgages.
Reply from Kayla Nelson
August 6th, 2026 02:20 PM
Thank you for your kind words, Aaron. I'm glad to hear that you found my expertise on VA mortgages helpful. If you have any further questions or need assistance, please feel free to reach out!
Super timely with all the documentation requirements. Kayla is very transparent with the entire process and we never felt out of the loop! We have already recommended Kayla to friends we know are looking into using a VA loan to buy a house....
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Reply from Kayla Nelson
August 6th, 2026 02:20 PM
Thank you for the feedback! It was an honor to get to help you take advantage of your VA loan benefit!
Kayla is an absolute God send! We had no idea where to start and she explained everything along the way in such great detail! We had regular phone calls to ensure everything was on point for our closing timeline and she went above and beyond...
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Reply from Owner
April 6th, 2023 12:00 AM
Thank you Jayme! I enjoyed working with you both and hope that you will stay in touch!
We financed the purchase of our first home through Mrs Lisa Codwell and had such a great experience that we’ve since refinanced with her twice. MRS Lisa Codwell and her team are fantastic! They make the process easy to understand, walked us...
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What we really loved about Kayla was her willingness to answer every and any question. As first time home buyers, we were filled with so many questions throughout the homebuying process. Not only were our questions answered with full explanations,...
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Reply from Owner
March 31st, 2022 12:00 AM
Thank you, Kevin! This means more than you know! I am extremely grateful that you had a pleasant experience when buying your first home. Please don't hesitate to call if I can be of any assistance in the future. Wishing you a memorable first...
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Kayla was very helpful from the very first point of contact. We were out of state when we were purchasing the house and she made the transaction very smooth. She has very high level of communication and was supportive throughout the purchase...
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Reply from Kayla Nelson
March 8th, 2022 12:00 AM
Thank you Catherine! I'm honored to have been a part of your journey. Enjoy that beautiful new home!
I would like to take a few minutes and express our sincere appreciation for the truly excellent service we received from Kayla Nelson's team at HomeTown Lenders. Although we have purchased several homes over the years, this was a totally new...
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Reply from Owner
March 8th, 2022 12:00 AM
Thank you Steve! I'm thrilled to hear that you had a pleasant homebuying experience and I hope you have enjoyed your new home. Don't be a stranger!
Kayla is top notch in professionalism, communication, knowledgeable as well as prompt with responding back with answers to questions or just to be there for moral support. Buying a home all the way from Florida, Kayla never made it seem like...
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Reply from Kayla Nelson, Mortgage Loan Origina...
March 10th, 2022 05:55 PM
Thank you so much Krista!! I truly enjoyed working together and I am thankful for your friendship as well 🙂
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About
As a military spouse and certified Veteran Mortgage Advisor, Kayla is passionate about educating service members on the benefits of the VA home loan. In addition to working with veterans, she takes pride in guiding first time homebuyers on their journey to homeownership.
Kayla believes that everyone should have the opportunity to own a home and strives to give every client the same level of respect, transparency, and commitment when navigating the mortgage process. She best serves her clientele by understanding that everyone’s situation is unique and by working hard to find creative financing solutions for all her clients.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Conventional Home Loan
Home Renovation Loan
Mortgage Refinance
Medical Professional Mortgages
USDA Loans
Non-QM
Specialities
Conventional Loans
VA Loans
FHA Loans
USDA Loans
Non-QM Loans/Alternative Financing
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Memberships
- West and SouthEast REALTORS® of the Valley - Affiliate Member
Year Started
2000
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS #1862494
Awards
Achievements
- Certified Veteran Mortgage Advisor
Hobbies
- Reading
- Baking
- Traveling
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Disclaimer
Waterstone Mortgage Corporation (NMLS #186434) is headquartered in Brookfield, Wisconsin, and is a wholly owned subsidiary of WaterStone Bank SSB (NASDAQ: WSBF). Equal Housing Lender. All loan requests are subject to credit approval and program guidelines. Information published on this site should not be construed as legal advice or credit counseling. Waterstone Mortgage Corporation is not a licensed real estate broker. Any advertisement on this page is an advertisement for real estate financing only and should not be construed as an advertisement for the sale of real estate. Disclosures & Licenses: https://www.waterstonemortgage.com/policies/disclosures-licenses General Disclaimer: https://www.waterstonemortgage.com/policies/terms-conditions