

Kayla Nelson
Loan Originator

Kayla Nelson, a Rockwall, Texas native, is a dedicated mortgage loan originator with a background in marketing and accounting. As a military spouse and certified Veteran Mortgage Advisor, she is passionate about educating service members on...... Show More
Location & Business Hours
Monday
9:00 AM to 5:00 PM
(Open Now)
Tuesday
9:00 AM to 5:00 PM
Wednesday
9:00 AM to 5:00 PM
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Reviews from Web
The whole team was extremely helpful and answered any questions that we had.
Working with Kayla was an excellent experience. She answered any questions we had and was available to help whenever we needed it, even while she was on vacation . She was very knowledgeable and we can't recommend her enough !
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Reply from Kayla Nelson
April 1st, 2026 04:40 PM
Thank you so much for the kind review! It was a pleasure working with you both! If you need anything at all, you know where to reach me :)
Kayla was very kind and helpful during this process
Reply from Kayla Nelson
March 16th, 2026 01:40 AM
Thank you Daniel! It was my pleasure to help you, and I'm just a phone call away if you need me.
Kayla was INCREDIBLE. She kept us informed, answered every question quickly and effectively, and was always happy to help us at every step of the way. She and her team made our first time homebuyer experience extremely easy and took it from...
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Reply from Kayla Nelson
March 10th, 2026 05:35 PM
Timothy, I'm really pleased to hear that you felt supported throughout your homebuying journey. Navigating your first home purchase can be challenging, and I'm glad I could assist in making it more manageable for you. Your recommendations,...
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Kayla made this a great experience! Her and her team stayed on top of every detail while keeping an open line of communication with me, explaining all my options and steps along the way. Already have been referring her to others, as I was referred...
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Reply from Kayla Nelson
February 24th, 2026 07:11 PM
Thank you Sarah! I'm thrilled to hear that you had a positive experience. Congratulations on your new home, and thank you for your service!
Kayla is the most knowledgable and responsive lender on the market, specifically for those of us looking for VA loans. She truly works around the clock to ensure that both the preapproval and loan process is smooth and hassle-free. She updated...
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Reply from Kayla Nelson
February 20th, 2026 09:13 PM
Thank you so much! I'm grateful for your unwavering trust!
This was my first time buying a home, and Kayla and her team were phenomenal at communication and helping me fully understand all options and how they would affect the future. I absolutely will recommend them to anyone looking to purchase a...
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Reply from Kayla Nelson
January 3rd, 2026 06:50 PM
Thank you Misty for your feedback! I'm so glad to hear that you found our team to be helpful and informative!
Kayla did a great job explaining everything to us, as this was our first home buying experience. She always kept us in the loop and made sure that everything was done correctly and on time. She was always more than happy to run numbers on the...
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Reply from Kayla Nelson
December 31st, 2025 06:26 PM
Luke, thank you so much for this generous review! Working with you and Kyrstin was an honor, and I'm grateful for the trust you placed in me to guide you through this exciting chapter in your lives. Thank you for your service and your friendship!...
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Kayla and Laura were incredible to work with! They educate their clients to make informed decisions and made the entire process smooth from start to finish. We were able to close 10 days early because of the teams attention to detail and keeping...
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Reply from Kayla Nelson
November 27th, 2025 05:48 PM
I appreciate your nice feedback, Anne. It's great to hear that you felt informed and that the process went smoothly. Closing 10 days early is an achievement I'm happy to have helped with, and I'm glad we could provide the support you needed....
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Kayla and her team provided exceptional service throughout the process. The communication was delivered via phone, video calls, and followed up with information via email. I highly recommend Kayla to others who are shopping for primary or investment...
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Reply from Kayla Nelson
November 19th, 2025 07:27 PM
Your kind words are appreciated! Thank you for taking the time to leave a review!
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About
Kayla Nelson, a Rockwall, Texas native, is a dedicated mortgage loan originator with a background in marketing and accounting. As a military spouse and certified Veteran Mortgage Advisor, she is passionate about educating service members on VA home loans and guiding first-time buyers toward homeownership. Kayla believes everyone deserves the opportunity to own a home and is committed to providing respect, transparency, and creative financing solutions for each client’s unique situation. When she’s not working, she enjoys reading, baking, and cheering on her boys at baseball games.
Specialities
Conventional Loans
VA Loans
FHA Loans
USDA Loans
Non-QM Loans/Alternative Financing
Search Rank ScoreLearn More →
263
/850
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Memberships
- West and SouthEast REALTORS® of the Valley - Affiliate Member
Year Started
2000
Time Zone
Central Standard Time (CST)
Licenses
- NMLS #1862494
Awards
Achievements
- Certified Veteran Mortgage Advisor
Hobbies
- Reading
- Baking
- Traveling
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Disclaimer
Waterstone Mortgage Corporation (NMLS #186434) is headquartered in Brookfield, Wisconsin, and is a wholly owned subsidiary of WaterStone Bank SSB (NASDAQ: WSBF). Equal Housing Lender. All loan requests are subject to credit approval and program guidelines. Information published on this site should not be construed as legal advice or credit counseling. Waterstone Mortgage Corporation is not a licensed real estate broker. Any advertisement on this page is an advertisement for real estate financing only and should not be construed as an advertisement for the sale of real estate. Disclosures & Licenses: https://www.waterstonemortgage.com/policies/disclosures-licenses General Disclaimer: https://www.waterstonemortgage.com/policies/terms-conditions
