

Kayla Nelson
Loan Originator

Kayla Nelson, a Rockwall, Texas native, is a dedicated mortgage loan originator with a background in marketing and accounting. As a military spouse and certified Veteran Mortgage Advisor, she is passionate about educating service members on...... Show More
Location & Business Hours
Business Hours
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
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Reviews from Web
Kayla went above and beyond during the entire process. She is extremely knowledgeable and answered our questions in a timely manner. She made what our first mortgage process incredibly seamless and stressfree.
Kayla and the rest of team were awesome. They answered all of our questions along the way. We felt very confident in their team.
The process was easy and efficient. Little work and stress on our end. Great communication and fast turnaround.
Reply from Kayla Nelson
June 15th, 2026 08:46 PM
Reanna, I'm happy to hear that the process was easy and efficient for you. It's great to know that our communication and fast turnaround made things less stressful on your end. Thank you for sharing your experience with me at Waterstone Mortgage....
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Kayla was the best to work with throughout the entire process! She was easy to reach and extremely responsive, which made us feel at ease during a tough time moving!
Reply from Kayla Nelson
June 8th, 2026 05:16 PM
Jacob, I'm grateful for your kind words about our work together during your move. It's good to know that my responsiveness helped make the process easier for you. Thank you for sharing your positive experience with me at Waterstone Mortgage....
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The team was hreat and helpful through the whole process
Reply from Kayla Nelson
May 27th, 2026 03:11 PM
Christopher, I'm pleased to know that you found the team great and helpful throughout the process. Your feedback is valued, and I'm happy I could assist you with your needs at Waterstone Mortgage.
The whole team was extremely helpful and answered any questions that we had.
Reply from Kayla Nelson
May 25th, 2026 07:19 PM
Joshua, I'm glad to hear that you found our team helpful and responsive to your questions. It's important to me that we provide the support you need throughout the process. Thank you for sharing your positive experience with us at Waterstone...
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Working with Kayla was an excellent experience. She answered any questions we had and was available to help whenever we needed it, even while she was on vacation . She was very knowledgeable and we can't recommend her enough !
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Reply from Kayla Nelson
April 1st, 2026 04:40 PM
Thank you so much for the kind review! It was a pleasure working with you both! If you need anything at all, you know where to reach me :)
Kayla was very kind and helpful during this process
Reply from Kayla Nelson
March 16th, 2026 01:40 AM
Thank you Daniel! It was my pleasure to help you, and I'm just a phone call away if you need me.
Kayla was INCREDIBLE. She kept us informed, answered every question quickly and effectively, and was always happy to help us at every step of the way. She and her team made our first time homebuyer experience extremely easy and took it from...
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Reply from Kayla Nelson
March 10th, 2026 05:35 PM
Timothy, I'm really pleased to hear that you felt supported throughout your homebuying journey. Navigating your first home purchase can be challenging, and I'm glad I could assist in making it more manageable for you. Your recommendations,...
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Kayla made this a great experience! Her and her team stayed on top of every detail while keeping an open line of communication with me, explaining all my options and steps along the way. Already have been referring her to others, as I was referred...
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Reply from Kayla Nelson
February 24th, 2026 07:11 PM
Thank you Sarah! I'm thrilled to hear that you had a positive experience. Congratulations on your new home, and thank you for your service!
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About
Kayla Nelson, a Rockwall, Texas native, is a dedicated mortgage loan originator with a background in marketing and accounting. As a military spouse and certified Veteran Mortgage Advisor, she is passionate about educating service members on VA home loans and guiding first-time buyers toward homeownership. Kayla believes everyone deserves the opportunity to own a home and is committed to providing respect, transparency, and creative financing solutions for each client’s unique situation. When she’s not working, she enjoys reading, baking, and cheering on her boys at baseball games.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Conventional Home Loan
Home Renovation Loan
Mortgage Refinance
Medical Professional Mortgages
USDA Loans
Non-QM
Specialities
Conventional Loans
VA Loans
FHA Loans
USDA Loans
Non-QM Loans/Alternative Financing
Search Rank ScoreLearn More →
240
/850
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Memberships
- West and SouthEast REALTORS® of the Valley - Affiliate Member
Year Started
2000
Time Zone
Central Standard Time (CST)
Licenses
- NMLS #1862494
Awards
Achievements
- Certified Veteran Mortgage Advisor
Hobbies
- Reading
- Baking
- Traveling
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Disclaimer
Waterstone Mortgage Corporation (NMLS #186434) is headquartered in Brookfield, Wisconsin, and is a wholly owned subsidiary of WaterStone Bank SSB (NASDAQ: WSBF). Equal Housing Lender. All loan requests are subject to credit approval and program guidelines. Information published on this site should not be construed as legal advice or credit counseling. Waterstone Mortgage Corporation is not a licensed real estate broker. Any advertisement on this page is an advertisement for real estate financing only and should not be construed as an advertisement for the sale of real estate. Disclosures & Licenses: https://www.waterstonemortgage.com/policies/disclosures-licenses General Disclaimer: https://www.waterstonemortgage.com/policies/terms-conditions
