Kayla Nelson
Loan Originator
As a military spouse and certified Veteran Mortgage Advisor, Kayla is passionate about educating service members on the benefits of the VA home loan. In addition to working with veterans, she takes pride in guiding first time homebuyers on ... Show More
Location & Business Hours
Business Hours
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
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Reviews from Web
She keep the transaction smooth and on target. She kept everyone updated
Reply from Kayla Nelson
August 31st, 2026 12:41 PM
Thank you Jennifer! It was a pleasure working with you!
Made the entire buying process so smooth. Kayla and her team always answered every question I had and made sure to explain each step of the process so I knew what was going on. Everyone on the team was very diligent and made sure the home buying...
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Reply from Kayla Nelson
August 31st, 2026 12:42 PM
Farrah, thank you for the kind words! It was a pleasure working with you, and we'd be honored to assist your friends and family in the future!
Everything was so fast, and it was also very organized
Reply from Kayla Nelson
August 31st, 2026 12:42 PM
Thank you, Jeremiah! We're thrilled to hear that you had an excellent experience!
Kayla and her team are very efficient and friendly. We had a fast closing and they were fantastic to deal with. Recommending them to others!
Reply from Kayla Nelson
August 18th, 2026 08:44 PM
Thank you, Candy, for your kind words. I'm glad to hear that you found our team efficient and friendly, and that the closing process went smoothly. We truly appreciate your recommendation!
Kayla and her team were always on top of things keeping us informed during the entire process was . Any time we had a question we never had a problem speaking with someone and getting our questions answered . Thank you Kayla and team, we truly...
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Questions and concerns answered promptly and even answered phone messages within minutes! Everyone was more and helpful, respectful, and courteou! made the process as easy as possible and always keeping us updated! Great great compan! Wonderful...
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Kayla went above and beyond during the entire process. She is extremely knowledgeable and answered our questions in a timely manner. She made what our first mortgage process incredibly seamless and stressfree.
Reply from Kayla Nelson
August 6th, 2026 02:20 PM
Brianna, I'm pleased to hear that I could make your first mortgage process seamless and stress-free. Your kind words about my knowledge and responsiveness mean a lot to me. Thank you for trusting me with your mortgage journey at Waterstone...
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Kayla and the rest of team were awesome. They answered all of our questions along the way. We felt very confident in their team.
Reply from Kayla Nelson
August 6th, 2026 02:20 PM
Jacob, I appreciate your kind words about my team and me. I'm glad we could answer all your questions and help you feel confident throughout the process at Waterstone Mortgage. Thank you for sharing your experience!
The process was easy and efficient. Little work and stress on our end. Great communication and fast turnaround.
Reply from Kayla Nelson
August 6th, 2026 02:20 PM
Reanna, I'm happy to hear that the process was easy and efficient for you. It's great to know that our communication and fast turnaround made things less stressful on your end. Thank you for sharing your experience with me at Waterstone Mortgage....
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Kayla was the best to work with throughout the entire process! She was easy to reach and extremely responsive, which made us feel at ease during a tough time moving!
Reply from Kayla Nelson
August 6th, 2026 02:20 PM
Jacob, I'm grateful for your kind words about our work together during your move. It's good to know that my responsiveness helped make the process easier for you. Thank you for sharing your positive experience with me at Waterstone Mortgage....
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About
As a military spouse and certified Veteran Mortgage Advisor, Kayla is passionate about educating service members on the benefits of the VA home loan. In addition to working with veterans, she takes pride in guiding first time homebuyers on their journey to homeownership.
Kayla believes that everyone should have the opportunity to own a home and strives to give every client the same level of respect, transparency, and commitment when navigating the mortgage process. She best serves her clientele by understanding that everyone’s situation is unique and by working hard to find creative financing solutions for all her clients.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Conventional Home Loan
Home Renovation Loan
Mortgage Refinance
Medical Professional Mortgages
USDA Loans
Non-QM
Specialities
Conventional Loans
VA Loans
FHA Loans
USDA Loans
Non-QM Loans/Alternative Financing
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Memberships
- West and SouthEast REALTORS® of the Valley - Affiliate Member
Year Started
2000
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS #1862494
Awards
Achievements
- Certified Veteran Mortgage Advisor
Hobbies
- Reading
- Baking
- Traveling
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Disclaimer
Waterstone Mortgage Corporation (NMLS #186434) is headquartered in Brookfield, Wisconsin, and is a wholly owned subsidiary of WaterStone Bank SSB (NASDAQ: WSBF). Equal Housing Lender. All loan requests are subject to credit approval and program guidelines. Information published on this site should not be construed as legal advice or credit counseling. Waterstone Mortgage Corporation is not a licensed real estate broker. Any advertisement on this page is an advertisement for real estate financing only and should not be construed as an advertisement for the sale of real estate. Disclosures & Licenses: https://www.waterstonemortgage.com/policies/disclosures-licenses General Disclaimer: https://www.waterstonemortgage.com/policies/terms-conditions