Kayla Nelson
Loan Originator
As a military spouse and certified Veteran Mortgage Advisor, Kayla is passionate about educating service members on the benefits of the VA home loan. In addition to working with veterans, she takes pride in guiding first time homebuyers on ... Show More
Location & Business Hours
Business Hours
Fri
9 AM to 5 PM
Sat
closed
Sun
closed
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Reviews from Web
The team was hreat and helpful through the whole process
Reply from Kayla Nelson
August 6th, 2026 02:20 PM
Christopher, I'm pleased to know that you found the team great and helpful throughout the process. Your feedback is valued, and I'm happy I could assist you with your needs at Waterstone Mortgage.
The whole team was extremely helpful and answered any questions that we had.
Reply from Kayla Nelson
August 6th, 2026 02:20 PM
Joshua, I'm glad to hear that you found our team helpful and responsive to your questions. It's important to me that we provide the support you need throughout the process. Thank you for sharing your positive experience with us at Waterstone...
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Working with Kayla was an excellent experience. She answered any questions we had and was available to help whenever we needed it, even while she was on vacation . She was very knowledgeable and we can't recommend her enough !
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Reply from Kayla Nelson
August 6th, 2026 02:20 PM
Thank you so much for the kind review! It was a pleasure working with you both! If you need anything at all, you know where to reach me :)
Kayla was very kind and helpful during this process
Reply from Kayla Nelson
August 6th, 2026 02:20 PM
Thank you Daniel! It was my pleasure to help you, and I'm just a phone call away if you need me.
Kayla was INCREDIBLE. She kept us informed, answered every question quickly and effectively, and was always happy to help us at every step of the way. She and her team made our first time homebuyer experience extremely easy and took it from...
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Reply from Kayla Nelson
August 6th, 2026 02:20 PM
Timothy, I'm really pleased to hear that you felt supported throughout your homebuying journey. Navigating your first home purchase can be challenging, and I'm glad I could assist in making it more manageable for you. Your recommendations,...
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Kayla made this a great experience! Her and her team stayed on top of every detail while keeping an open line of communication with me, explaining all my options and steps along the way. Already have been referring her to others, as I was referred...
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Reply from Kayla Nelson
August 6th, 2026 02:20 PM
Thank you Sarah! I'm thrilled to hear that you had a positive experience. Congratulations on your new home, and thank you for your service!
Kayla is the most knowledgable and responsive lender on the market, specifically for those of us looking for VA loans. She truly works around the clock to ensure that both the preapproval and loan process is smooth and hassle-free. She updated...
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Reply from Kayla Nelson
August 6th, 2026 02:20 PM
Thank you so much! I'm grateful for your unwavering trust!
This was my first time buying a home, and Kayla and her team were phenomenal at communication and helping me fully understand all options and how they would affect the future. I absolutely will recommend them to anyone looking to purchase a...
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Reply from Kayla Nelson
August 6th, 2026 02:20 PM
Thank you Misty for your feedback! I'm so glad to hear that you found our team to be helpful and informative!
Kayla did a great job explaining everything to us, as this was our first home buying experience. She always kept us in the loop and made sure that everything was done correctly and on time. She was always more than happy to run numbers on the...
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Reply from Kayla Nelson
August 6th, 2026 02:20 PM
Luke, thank you so much for this generous review! Working with you and Kyrstin was an honor, and I'm grateful for the trust you placed in me to guide you through this exciting chapter in your lives. Thank you for your service and your friendship!...
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Kayla and Laura were incredible to work with! They educate their clients to make informed decisions and made the entire process smooth from start to finish. We were able to close 10 days early because of the teams attention to detail and keeping...
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Reply from Kayla Nelson
August 6th, 2026 02:20 PM
I appreciate your nice feedback, Anne. It's great to hear that you felt informed and that the process went smoothly. Closing 10 days early is an achievement I'm happy to have helped with, and I'm glad we could provide the support you needed....
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About
As a military spouse and certified Veteran Mortgage Advisor, Kayla is passionate about educating service members on the benefits of the VA home loan. In addition to working with veterans, she takes pride in guiding first time homebuyers on their journey to homeownership.
Kayla believes that everyone should have the opportunity to own a home and strives to give every client the same level of respect, transparency, and commitment when navigating the mortgage process. She best serves her clientele by understanding that everyone’s situation is unique and by working hard to find creative financing solutions for all her clients.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Conventional Home Loan
Home Renovation Loan
Mortgage Refinance
Medical Professional Mortgages
USDA Loans
Non-QM
Specialities
Conventional Loans
VA Loans
FHA Loans
USDA Loans
Non-QM Loans/Alternative Financing
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Memberships
- West and SouthEast REALTORS® of the Valley - Affiliate Member
Year Started
2000
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS #1862494
Awards
Achievements
- Certified Veteran Mortgage Advisor
Hobbies
- Reading
- Baking
- Traveling
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Disclaimer
Waterstone Mortgage Corporation (NMLS #186434) is headquartered in Brookfield, Wisconsin, and is a wholly owned subsidiary of WaterStone Bank SSB (NASDAQ: WSBF). Equal Housing Lender. All loan requests are subject to credit approval and program guidelines. Information published on this site should not be construed as legal advice or credit counseling. Waterstone Mortgage Corporation is not a licensed real estate broker. Any advertisement on this page is an advertisement for real estate financing only and should not be construed as an advertisement for the sale of real estate. Disclosures & Licenses: https://www.waterstonemortgage.com/policies/disclosures-licenses General Disclaimer: https://www.waterstonemortgage.com/policies/terms-conditions