Kathy McAlpine
Sr. Loan Officer|NMLS # 557154
At MasonMac, you are guaranteed to work with an experienced loan officer and support staff. No call centers, no 800 numbers, no robotic phone systems, no barriers between your loan officer and our executive team, and an operations staff wor... Show More
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Kathy was on top of everything throughout the process and she would answer our questions at any time, even after normal working hours.
Kathy and her team made the loan process easy from the beginning. There was no question on what she needed from us and constant communication so we understood every step as it was happening. She ensured we stayed within our means for a payment...
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Reply from Kathy McAlpine
September 27th, 2023 03:14 AM
Thank you Blair for taking the time to complete our survey. I really think constant communication is very important and its great to hear your satisfaction!
Kathy was warm and approachable, I never hesitated to reach out when I had a question and she always answered promptly. Her friendly manner and extensive knowledge made a stressful process much easier.
Reply from Kathy McAlpine
September 27th, 2023 03:14 AM
Thank you Pamela for the great review. Its great to connect with new clients, one of the best parts of what I get to do.
Great service, great staff.
Reply from Kathy McAlpine
September 27th, 2023 03:14 AM
Thank you Denny, you take great care of your clients and I love to do the same.
Kathy was very responsive, kind, and knowledgeable. I was working with a different mortgage company to refinance my mortgage but after 4 months of back and forth with them, I gave up. I reached out to Kathy and my loan was completed within...
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Reply from Kathy McAlpine
September 27th, 2023 03:14 AM
Thank you Sherri, I'm very happy we were able to get the loan done quickly and make things easy for you.
Kathy is very knowledgeable which makes the transaction very easy. She takes the time to get to know your situation to find the best possible route for you to take, you are not just a number to her and her staff. Best loan officer I've had...
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Reply from Kathy McAlpine
September 27th, 2023 03:14 AM
Thank you Nichole, It was a pleasure to help you.
Kathy has forever transformed my life for the better! I couldn't be more grateful. We had a hard time finding a lender willing to service our loan because it involved a long rent back with the previous owner. Just when I was ready to give up,...
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Reply from Kathy McAlpine
September 27th, 2023 03:14 AM
Thank you Randi for such nice comments. Happy Clients and families are why I'm Mortgage lender. And I have a great team to help make it happen.
Kathy was responsive and on top of everything throughout.
Reply from Kathy McAlpine
September 27th, 2023 03:14 AM
Thank you Oralia for taking the time to leave such a great review. We are happy that you are happy with us.
Kathy was very responsive and explained information in an easily understandable way.
She was able to find the right loan for our buyer. Our buyer had checked with other lenders and they could not provide her with a loan for her very specific need.
Reply from Kathy McAlpine
September 27th, 2023 03:14 AM
Thank you Trisha, for taking the time to respond to the survey and the feedback. It helps me to stay on task with what is most important.
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About
At MasonMac, you are guaranteed to work with an experienced loan officer and support staff. No call centers, no 800 numbers, no robotic phone systems, no barriers between your loan officer and our executive team, and an operations staff working with one goal in mind to ensure the best mortgage process for each and every customer.
Products & Services
Mortgage Loan Officer
FHA Home Loan
Specialities
Residential mortgage
FHA purchase and refinance
Conventional purchase and refinance
USDA purchase and refinance
Reverse Mortgage
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Positions
- Mason-McDuffie Mortgage - Sr. Mortgage Loan Officer NMLS557154Feb 1st, 2012 - Current
Memberships
- Bni Northern Nevada
Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
1989
Time Zone
Pacific Standard Time (PST)
Licenses
- NMLS # 557154
Achievements
- Presidents Club 2023
Hobbies
- Pickleball and Snow skiing are my favorite outdoor hobbies.
- snow skiing
- golfing
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Disclaimer
To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.