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Kathy McAlpine - Sr. Loan Officer|NMLS # 557154 in Reno, NV

Kathy McAlpine

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Sr. Loan Officer|NMLS # 557154

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At MasonMac, you are guaranteed to work with an experienced loan officer and support staff. No call centers, no 800 numbers, no robotic phone systems, no barriers between your loan officer and our executive team, and an operations staff wor... Show More
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Overall Ratings
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5 Star
97%
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2%
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1%
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Reviews from Web
  • Encompass
    J
    John E W
    RENO, NV
    Posted on December 16th, 2023 04:00 AM
    Very pleasant to work with and was willing to walk us through everything for our first mortgage even though it was an accelerated time line.
    Reply from Kathy McAlpine
    January 18th, 2024 06:20 PM
    I'm truly pleased to hear that your first mortgage process was a pleasant experience. It was my pleasure to guide you through each step of the journey. Your kind words and high rating mean the world to me. Thank you so much, John. Remember,...
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  • Encompass
    E
    Edward J H
    RENO, NV
    Posted on November 18th, 2023 05:23 PM
    Everything went very smoothly through the entire process. Between the lender, our agent, the sellers agent and the title company there was much communication that helped us buy down our rate, and close earlier than originally expected. Kathy...
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    Reply from Kathy McAlpine
    February 8th, 2024 06:14 PM
    I greatly appreciate your kind words, Edward. It was truly a pleasure to work with you and assist you in your mortgage process. Ensuring smooth and efficient transactions is a top priority at Mason-McDuffie Mortgage, so I'm delighted to know...
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  • Encompass
    S
    Stormie L W
    RENO, NV
    Posted on October 16th, 2023 05:03 PM
    From start to finish, Kathy was amazing to work with! She was very responsive, helpful and took her time explaining things to me when I was unclear. When you go about the mortgage process, there are so many fine details that you are unfamiliar...
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    Reply from Kathy McAlpine
    February 8th, 2024 06:15 PM
    Thank you so much, Stormie, for your kind words and the fantastic rating. I'm delighted to hear that you appreciated my responsiveness, guidance, and the effort I put in to make the mortgage process less daunting. It was my pleasure to assist...
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  • Encompass
    M
    Matthew B
    SPARKS, NV
    Posted on September 26th, 2023 01:01 PM
    Communication
    Reply from Kathy McAlpine
    October 16th, 2023 05:21 PM
    HI Matthew, Thank you for the 5 star review!
  • Encompass
    E
    Eugene D D
    SPARKS, NV
    Posted on September 24th, 2023 03:28 PM
    Kathy went through each process with us and was quick to respond to any questions we had.
    Reply from Kathy McAlpine
    October 16th, 2023 05:28 PM
    Thank you for your kind words, Skip. I'm delighted to hear that you had a positive experience with the process. I always strive to be as responsive and informative as possible . I appreciate your feedback and look forward to working with you...
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  • Encompass
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    Patricia J O
    SPARKS, NV
    Posted on September 24th, 2023 03:27 PM
    Kathy was very easy to work with and always communicated with us every step of the way. She was extremely helpful from the application through closing! Thanks Kathy!
    Reply from Kathy McAlpine
    October 16th, 2023 05:30 PM
    Thank you Patty for the stellar rating. It was my pleasure to assist you through each step. Your satisfaction is my top priority and your feedback reaffirms my hard work. You both were a pleasure to work with and thanks again for taking the...
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  • Encompass
    E
    Edward B
    SPARKS, NV
    Posted on September 15th, 2023 04:44 PM
    Would have been better if checks to pay credit cards would have been sent straight to them and not to me. Or the money just be paid to me with the cash out so I could pay them in a more timely manner.
    Reply from Kathy McAlpine
    September 15th, 2023 04:56 PM
    I appreciate your feedback, Ed. and I'm grateful for the high rating you gave. I understand how the method of the payment disbursement for your type of loan might have caused some inconvenience for you, and I'm sorry for that. There was a cost...
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  • Encompass
    R
    Ronald L C
    SPARKS, NV
    Posted on August 30th, 2023 06:50 AM
    Kathy is a professional...she is good at what she does! She is courteous, and friendly. I will always use Kathy as my mortgage financier...
    Reply from Kathy McAlpine
    September 15th, 2023 04:49 PM
    Thank you so much for the kind words, Ron. It's an absolute pleasure working with you. Your feedback genuinely means a lot to me. I'm thrilled to hear that you're satisfied with the mortgage services I provided. I look forward to assisting...
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  • Encompass
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    David J F
    RENO, NV
    Posted on August 17th, 2023 04:14 AM
    Kathy's work ethic is second to none, she made us feel like we were important to her.
    Reply from Kathy McAlpine
    September 15th, 2023 04:51 PM
    I am truly humbled by your kind words, John. Your satisfaction is my top priority, and I'm thrilled to hear that I was able to make you feel important. Your 5-star rating reaffirms the value I place on work ethic. Thank you for choosing me....
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  • Encompass
    A
    April J L
    RENO, NV
    Posted on August 16th, 2023 10:14 PM
    Kathy is very personable and leads with no judgment. She’s kind and honest.
    Reply from Kathy McAlpine
    September 15th, 2023 04:50 PM
    Thank you so much for responding to the survey April. I strive to provide the best service for my clients, and I'm pleased to hear that my efforts resonated with you. Your review truly made my day! I appreciate your trust in Mason-McDuffie...
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    About
    At MasonMac, you are guaranteed to work with an experienced loan officer and support staff. No call centers, no 800 numbers, no robotic phone systems, no barriers between your loan officer and our executive team, and an operations staff working with one goal in mind to ensure the best mortgage process for each and every customer.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    Specialities
    Residential mortgage
    FHA purchase and refinance
    Conventional purchase and refinance
    USDA purchase and refinance
    Reverse Mortgage
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    Positions
    • Mason-McDuffie Mortgage - Sr. Mortgage Loan Officer NMLS557154
      Feb 1st, 2012 - Current
    Memberships
    • Bni Northern Nevada
    Addresses and Serving Areas

    Year Started

    1989

    Time Zone

    Pacific Standard Time (PST)
    Licenses
    • NMLS # 557154
    Achievements
    • Presidents Club 2023
    Hobbies
    • Pickleball and Snow skiing are my favorite outdoor hobbies.
    • snow skiing
    • golfing
    • View All
    Disclaimer
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