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Kathy Martinez - Branch Manager | NMLS ID #204213 in Colonial Heights, VA

Kathy Martinez

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Branch Manager | NMLS ID #204213

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We believe that a closed loan is not the end of our relationship - it's just the beginning. Built on commitment, character, and innovation we are a next-generation, customer-focused lender driven by a mission to make the homebuying process... Show More
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Location & Business Hours
Business Hours
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
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Overall Ratings
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5 Star
98%
4 Star
2%
3 Star
0%
2 Star
0%
1 Star
0%
Reviews from Web
  • Encompass
    T
    Toni B D
    Chester, VA
    Posted on January 22nd, 2025 04:38 PM
    What made this experience the best was how available Kathy was every time I called or texted. She always answered my calls and when she was busy a she always called back in a timely manner.
    Reply from Kathy Martinez
    December 3rd, 2025 04:46 PM
    Thank you Toni! Hope you are enjoying your new home! Kathy
  • Encompass
    R
    Ruenette N H
    North Dinwiddie, VA
    Posted on January 16th, 2025 12:09 AM
    Kathy worked insanely hard to close the deal on our home loan. She was available any time any day and communicated when she wasn't. She gave us a detailed list at the end of 2023 of what we needed to do to prepare for applying and that list...
    read more
    Reply from Kathy Martinez
    December 3rd, 2025 04:46 PM
    I'm thrilled to hear about your positive experience, Ruenette. It was truly a pleasure to assist you with your home loan. I'm glad that the detailed list and ongoing communication helped make the process smoother and more manageable for you....
    read more
  • Encompass
    G
    Greg C H
    North Dinwiddie, VA
    Posted on January 15th, 2025 02:42 PM
    Kathy made the process very simple for us! She was GREAT to work with!
    Reply from Kathy Martinez
    December 3rd, 2025 04:46 PM
    I'm thrilled to hear that the process was simple for you, Greg. It was a pleasure working with you at Tidewater Mortgage Services. Thank you for your kind words!
  • Encompass
    M
    Michael B S
    North Prince George, VA
    Posted on January 9th, 2025 12:25 AM
    Was very friendly, kept in contact and answered any questions I had.
    Reply from Kathy Martinez
    December 3rd, 2025 04:46 PM
    Enjoy your new home! Great purchase!
  • Encompass
    D
    Devon S J
    Petersburg, VA
    Posted on November 24th, 2024 01:29 PM
    Was a great process working with kathy and the team from the start down to the closing
    Reply from Kathy Martinez
    December 3rd, 2025 04:46 PM
    Thank you for allowing me to assist your family. Enjoy your home!
  • Encompass
    A
    Aaron S C
    Wakefield, VA
    Posted on November 21st, 2024 06:19 PM
    Kathy made our experience great! we have worked with her in the past on our last house and were happy to find out we would be working with her again . She was on top of everything and kept us informed continually . She was quick to respond...
    read more
    Reply from Kathy Martinez
    December 3rd, 2025 04:46 PM
    Thank you! Enjoy your new home!!!
  • Encompass
    L
    LaQuieta L L
    Midlothian, VA
    Posted on November 18th, 2024 03:12 PM
    Kathy was a great support through this daunting undertaking. She is very knowledgeable and kept me informed throughout the process. She provided excellent advice and information! I am very appreciative to have had Kathy's guidance and support!...
    read more
    Reply from Kathy Martinez
    December 3rd, 2025 04:46 PM
    Thank you! It was my pleasure to assist with your purchase.
  • Encompass
    A
    Aaron R A
    Wakefield, VA
    Posted on November 5th, 2024 05:29 PM
    Having such an amazing experience and lender to help make the process not stressful at all.
    Reply from Kathy Martinez
    December 3rd, 2025 04:46 PM
    Thanks! Happy to keep the process easy!
  • Encompass
    R
    Roderick C
    North Dinwiddie, VA
    Posted on October 30th, 2024 11:59 AM
    The personal contact with everyone
    Reply from Kathy Martinez
    December 3rd, 2025 04:46 PM
    Thank you for your kind words, Roderick. I'm pleased to hear that you appreciated the personal contact throughout your experience with Tidewater Mortgage Services. It was a pleasure working with you.
  • Encompass
    J
    Jenene M B
    North Chesterfield, VA
    Posted on October 21st, 2024 05:04 PM
    They helped me keep me calm and they educated me on my progress.
    Reply from Kathy Martinez
    December 3rd, 2025 04:46 PM
    I'm thrilled to hear that I could help keep you calm and informed throughout the process. It was a pleasure working with you at Tidewater Mortgage Services. Thank you for your kind words and for choosing us!
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    About
    We believe that a closed loan is not the end of our relationship - it's just the beginning. Built on commitment, character, and innovation we are a next-generation, customer-focused lender driven by a mission to make the homebuying process simple, easy, and stress-free for our clients.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance
    Specialities
    Virginia Housing - Grants and Down Payment Assistance
    Veteran Loans and Grants
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    Positions
    • Atlantic Coast Mortgage - Branch Manager
      Nov 14th, 2025 - Current
    Addresses and Serving Areas

    Year Started

    1998

    Time Zone

    Eastern Standard Time (EST)
    Licenses
    • NMLS ID #204213
    • Licensed in VA
    Awards
    Virginia Housing T...
    TMSI President Clu...
    Hamilton Group Fun...
    View All
    Disclaimer
    Atlantic Coast Mortgage, LLC is an Equal Housing Lender | Company NMLS ID #643114 (www.nmlsconsumeraccess.org) | Doing business in Pennsylvania under the trade name ACM, LLC of PA | Georgia Residential Mortgage Licensee, License # 61978 | Arizona (103946), Colorado, Connecticut (ML-643114), Virginia (MC-5560), D.C. (MLB643114), Delaware (018266), Louisiana, Maryland (19711), West Virginia (ML-34255), Delaware (018266), Tennessee (138203), Pennsylvania (62503), North Carolina (L-164348), South Carolina (MLS - 643114), South Carolina (MLS - 643114 OTN #1), Georgia (61978), Florida (MBR2951), Florida (MLD1461), Kansas (MC.0025719), Maine (643114), Michigan (FR0024148), Michigan (SR0024149), New Hampshire (24683-MB), Oregon (643114), Texas, Wisconsin (643114BA), Wisconsin (643114BR), and Oklahoma (ML012369), (ML013345)