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Kathy Martinez - Branch Manager | NMLS ID #204213 in Colonial Heights, VA

Kathy Martinez

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Branch Manager | NMLS ID #204213

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We believe that a closed loan is not the end of our relationship - it's just the beginning. Built on commitment, character, and innovation we are a next-generation, customer-focused lender driven by a mission to make the homebuying process... Show More
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Location & Business Hours
Business Hours
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
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Overall Ratings
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5 Star
98%
4 Star
2%
3 Star
0%
2 Star
0%
1 Star
0%
Reviews from Web
  • Encompass
    S
    Samantha E B
    North Chesterfield, VA
    Posted on January 30th, 2024 03:08 PM
    Kathy communicated with me 100 percent of the time. She was able to answer any questions I had about the documents. She was extremely flexible to my needs and was transparent about everything.
    Reply from Kathy Martinez
    December 3rd, 2025 04:46 PM
    Thank you for allowing me to assist with your purchase. Enjoy your beautiful new home!
  • Encompass
    R
    Robert G H
    North Prince George, VA
    Posted on January 16th, 2024 05:08 PM
    Any question I had, it was answered. Even if it was a stupid question. The process was very simple and if I needed help Kathy was one call away. Always answered and was always there for me and my wife.
    Reply from Kathy Martinez
    December 3rd, 2025 04:46 PM
    Thank you!
  • Encompass
    C
    Cheikh T B
    Henrico, VA
    Posted on January 13th, 2024 11:15 AM
    Kathy was very good at explaining things in a way I could understand, was very patient and whenever there was an update she would wast no time in sharing the news. So thank you Kathy
    Reply from Kathy Martinez
    December 3rd, 2025 04:46 PM
    Thank you for allowing me to assist with the purchase of your new home. It was wonderful working with you on this purchase. Thank you for choosing TMSI!
  • Encompass
    B
    Brittany L G
    North Prince George, VA
    Posted on January 10th, 2024 12:17 PM
    Kathy was absolutely amazing through the entire home buying process! She made everything easy even though at times with home buying things can get stressful. She was always there for us when we had additional questions on things, was very supportive...
    read more
    Reply from Kathy Martinez
    December 3rd, 2025 04:46 PM
    Thank you for the kind words. It was an absolute pleasure assisting with the purchase of your new home! Congratulations!
  • Encompass
    M
    Matthew B
    Wakefield, VA
    Posted on November 22nd, 2023 11:11 AM
    Kathleen helped us purchase our home and took great care of us and communicated very well on the loan.
    Reply from Kathy Martinez
    December 3rd, 2025 04:46 PM
    Thank you for allowing me to assist with the purchase of your beautiful new home! Congratulations and Happy Thanksgiving!
  • Encompass
    J
    Jasmine R
    Chesterfield, VA
    Posted on October 25th, 2023 12:53 PM
    Kathleen was very knowledgeable and always available for any questions or concerns. She walked me through step by step and explained everything in detail. She truly made what could have been a very stressful process into a smooth one.
    Reply from Kathy Martinez
    December 3rd, 2025 04:46 PM
    Dear Jasmine, your positive feedback means a lot to me. It was a pleasure to guide you through the process and I'm glad I could make it less stressful for you. Your satisfaction is my priority, and I'm delighted that I was able to meet your...
    read more
  • Encompass
    C
    Chibundu E O
    Chesterfield, VA
    Posted on September 11th, 2023 02:57 PM
    Her overall professionalism and dedication to the work she does.
    Reply from Kathy Martinez
    December 3rd, 2025 04:46 PM
    I hope you and your family are enjoying your beautiful new home!
  • Encompass
    T
    Tomega P C
    Petersburg, VA
    Posted on September 8th, 2023 12:03 AM
    Kathy made this progress less stressful for me. She was available to answer my questions in a timely manner. She also kept me informed on up and coming documents.
    Reply from Kathy Martinez
    December 3rd, 2025 04:46 PM
    Thank you! Enjoy your beautiful new home!
  • Encompass
    T
    Trevor R M
    Prince George, VA
    Posted on September 5th, 2023 04:56 PM
    Wonderful communication.
    Reply from Kathy Martinez
    December 3rd, 2025 04:46 PM
    Enjoy your new home! Thank you for allowing me to assist with your purchase!
  • Encompass
    C
    Christopher D A
    Prince George, VA
    Posted on September 4th, 2023 08:27 PM
    Kathy was always available when need. She was clear with the things she needed this made the experience painless. This is the 4th home I have purchased in the last 10 years and by far the easiest.
    Reply from Kathy Martinez
    December 3rd, 2025 04:46 PM
    Thank you! Enjoy your new home!
  • 91–100 of 387
    About
    We believe that a closed loan is not the end of our relationship - it's just the beginning. Built on commitment, character, and innovation we are a next-generation, customer-focused lender driven by a mission to make the homebuying process simple, easy, and stress-free for our clients.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance
    Specialities
    Virginia Housing - Grants and Down Payment Assistance
    Veteran Loans and Grants
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    Positions
    • Atlantic Coast Mortgage - Branch Manager
      Nov 14th, 2025 - Current
    Addresses and Serving Areas

    Year Started

    1998

    Time Zone

    Eastern Standard Time (EST)
    Licenses
    • NMLS ID #204213
    • Licensed in VA
    Awards
    Virginia Housing T...
    TMSI President Clu...
    Hamilton Group Fun...
    View All
    Disclaimer
    Atlantic Coast Mortgage, LLC is an Equal Housing Lender | Company NMLS ID #643114 (www.nmlsconsumeraccess.org) | Doing business in Pennsylvania under the trade name ACM, LLC of PA | Georgia Residential Mortgage Licensee, License # 61978 | Arizona (103946), Colorado, Connecticut (ML-643114), Virginia (MC-5560), D.C. (MLB643114), Delaware (018266), Louisiana, Maryland (19711), West Virginia (ML-34255), Delaware (018266), Tennessee (138203), Pennsylvania (62503), North Carolina (L-164348), South Carolina (MLS - 643114), South Carolina (MLS - 643114 OTN #1), Georgia (61978), Florida (MBR2951), Florida (MLD1461), Kansas (MC.0025719), Maine (643114), Michigan (FR0024148), Michigan (SR0024149), New Hampshire (24683-MB), Oregon (643114), Texas, Wisconsin (643114BA), Wisconsin (643114BR), and Oklahoma (ML012369), (ML013345)