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Karen Zank, Ruoff Mortgage - VP Branch Manager | NMLS# 451592 | Ruoff Mortgage NMLS# 141868 in Angola, IN

Karen Zank, Ruoff Mortgage

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VP Branch Manager | NMLS# 451592 | Ruoff Mortgage ...

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Additional Licenses: NMLS# 451592. My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and s... Show More
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Location & Business Hours
Business Hours
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
Sat
closed
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Reviews from Web
  • Encompass
    S
    Sharon L C
    Angola, IN
    Posted on May 25th, 2024 11:06 PM
    Karen was on top of every single aspect of this loan. Her assistant and her work seamlessly to provide an excellent customer service situation. We love working with her.
    Reply from Karen Zank
    July 10th, 2024 02:17 PM
    Thank you for your top-rated review, Sharon. It's delightful to hear that you enjoyed your experience with Karen Zank and the team at Ruoff Mortgage. Your satisfaction is our highest priority, and we're thrilled to know we were able to meet...
    read more
  • Encompass
    M
    Melvin W B
    Fremont, IN
    Posted on May 8th, 2024 11:39 AM
    Karen made things easy for getting everything needed to purchase our house!
    Reply from Karen Zank
    July 10th, 2024 04:23 PM
    Thank you for your positive feedback, Rusty! We're glad to hear that Karen was able to make the process of purchasing your house easier. At Ruoff Mortgage, we strive to provide our clients with a smooth and efficient service. Your rating of...
    read more
  • Encompass
    W
    William R M
    Angola, IN
    Posted on April 24th, 2024 06:01 AM
    Karen is Great! My wife and I Danielle couldn’t be more pleased with her performance!
    Reply from Karen Zank
    April 25th, 2024 03:14 PM
    Thank you for taking the time to leave such a positive review, Will. We're thrilled to hear that you and Danielle had a great experience with Karen at Ruoff Mortgage. We pride ourselves on the dedication and professionalism of our team, so...
    read more
  • Encompass
    J
    Jennifer W G
    Kendallville, IN
    Posted on April 15th, 2024 04:22 PM
    Staff was organized, friendly, knowledgeable, and helpful. They always answered my questions and concerns in a timely manner, gave me several options to choose from and reassured me this would go smoothly.
    Reply from Karen Zank
    April 23rd, 2024 11:58 AM
    Thank you for your positive feedback, Jennifer. We're thrilled to hear that you found our staff at Ruoff Mortgage organized, friendly, and knowledgeable. Karen Zank and our team always aim to provide timely and helpful responses to all our...
    read more
  • Encompass
    C
    Courtney N M
    FREMONT, IN
    Posted on April 12th, 2024 03:11 PM
    Great customer service and response time.
    Reply from Karen Zank
    April 12th, 2024 05:15 PM
    Thank you for taking the time to share your positive experience with Karen Zank at Ruoff Mortgage. We're delighted to hear that you enjoyed the great customer service and swift response time. Your high rating motivates us to keep striving for...
    read more
  • Encompass
    B
    Barbara A S
    Angola, IN
    Posted on April 9th, 2024 10:34 PM
    Great communication. Kept us informed at every step. Very friendly and easy to work with. Karen and her team were excellent.
    Reply from Karen Zank
    April 12th, 2024 05:16 PM
    Thank you for your five-star review, Barbara! We are thrilled to hear that you had a positive experience with Karen Zank and her team at Ruoff Mortgage. Communication is a core value of our team, and we are happy to know that you found us friendly...
    read more
  • Encompass
    J
    John E S
    Angola, IN
    Posted on April 6th, 2024 07:06 PM
    Friendliness and great communication
    Reply from Karen Zank
    April 12th, 2024 05:16 PM
    We're thrilled to hear that you had a 5-star experience with Karen Zank at Ruoff Mortgage. Your feedback on her friendliness and great communication skills is greatly appreciated. It's extremely important to us that our customers are able to...
    read more
  • Encompass
    S
    Sonya C
    Kendallville, IN
    Posted on March 28th, 2024 06:00 PM
    Very friendly and willing to explain everything as this was our first time going through a home loan process and purchasing a home.
    Reply from Karen Zank
    April 12th, 2024 05:17 PM
    Thank you, Sonya, for taking the time to share your positive experience. We're delighted to hear that Karen Zank was able to make your first-time home loan process at Ruoff Mortgage a smooth and understandable one. Your kind words and excellent...
    read more
  • Encompass
    A
    Alexander J C
    Kendallville, IN
    Posted on March 28th, 2024 03:11 PM
    Always kept us informed on changes
    Reply from Karen Zank
    April 12th, 2024 05:17 PM
    Thank you for your insightful feedback, Alexander. We're thrilled to know that Karen Zank of Ruoff Mortgage lived up to your expectations by keeping you well informed about the changes. Your 5-star rating is much appreciated, and we'll ensure...
    read more
  • Encompass
    S
    Samantha F C
    Hamilton, IN
    Posted on March 8th, 2024 03:11 AM
    Made every step of our process easy and understandable. Also went above and beyond to help us get things in place to close on time!! I would and will highly recommend her to anyone!! Thank you so much Karen!
    Reply from Karen Zank
    March 20th, 2024 03:58 PM
    Thanks so much Samantha! We hope you and Johnathan are enjoying your new home, and that you are able to make many happy memories there!
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    About
    Additional Licenses: NMLS# 451592. My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and should be treated as such. I strive to make this process as easy as possible for each of my clients. My focus is always to be honest, trustworthy, and to communicate frequently, all while offering sound and reliable guidance.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Specialities
    PURCHASE
    REFINANCE
    CONSTRUCTION
    DEBT CONSOLIDATION
    USDA
    CONVENTIONAL
    FHA
    VA
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    What is the Search Rank Score®?
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    Positions
    • Ruoff Mortgage - Branch Manager Loan Officer
      Dec 31st, 2018 - Current
    • Supreme Lending - Sr Mortgage Loan Officer
      Jun 17th, 2013 - Dec 28th, 2018
    View All
    Memberships
    • Enjoy working with faith-based organizations to further expand missionary work around the world
    • Current member at Club Fitness
    Addresses and Serving Areas

    Year Started

    1984

    Time Zone

    Eastern Standard Time (EST)
    Licenses
    • NMLS# 451592
    • Indiana, Michigan
    Achievements
    • Scotsman Award
    Hobbies
    • I love spending time with family, friends, kids and grands
    • I love all things outdoors, hiking, enjoying nature
    • Gardening
    • View All
    Disclaimer
    Equal Housing Lender
    Ruoff Mortgage Company, Inc. is an Equal Housing Lender
    Ruoff Mortgage Company, Inc. | NMLS ID #141868
    1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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