

Karen Zank, Ruoff Mortgage
VP Branch Manager | NMLS# 451592 | Ruoff Mortgage ...

Additional Licenses: NMLS# 451592.
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and s... Show More
Location & Business Hours
Business Hours
Fri
9 AM to 5 PM
Sat
closed
Sun
closed
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Reviews from Web
Karen was quick and easy to work with. She allowed us to close quickly that sealed the deal on getting our home.
Reply from Karen Zank
July 10th, 2024 04:25 PM
Thank you for your feedback, Jennifer. We're pleased to hear that you had a positive experience with Karen Zank. At Ruoff Mortgage, we always strive to provide quick and efficient services to our clients. Your satisfaction is our priority and...
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Karen Zank, Ruoff Mortgage has received a review with 5 star rating from A G U
Reply from Owner
July 10th, 2024 02:18 PM
Ashley, thank you so much for the perfect rating of 5 stars for Karen Zank at Ruoff Mortgage. Your feedback is very much appreciated and it's great to know that you're satisfied with our services. We'll make sure to continue our high standard...
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Very fast and on top of everything. Kept us informed the entire time so we had everything ready !
Reply from Karen Zank
July 10th, 2024 02:19 PM
It's brilliant to hear your positive feedback, Ashley. It's our mission at Ruoff Mortgage to provide efficient, seamless experiences for our customers, and it seems like Karen Zank has done just that. Your remarks about her fast service and...
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Did an amazing job
Reply from Owner
July 10th, 2024 02:35 PM
Thank you for your wonderful feedback, Chad. We are thrilled to hear that Karen Zank did an amazing job. Your satisfaction is our biggest reward. At Ruoff Mortgage, we constantly strive to provide top-notch service to every client. Your 5-star...
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Answered all question we had
Reply from Karen Zank
November 13th, 2024 07:58 PM
Thank you for your outstanding review, Chad. We're thrilled to hear that Karen Zank was able to provide you with detailed answers to all your questions. At Ruoff Mortgage, we strive to give our customers the best service, and your positive...
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We couldn’t have been more pleased with how smoothly purchasing our home went. Karen & Lacy were wonderful to work with. They both were quick to respond if we had any questions. The app made it so easy to upload any documents needed and kept...
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Reply from Owner
November 13th, 2024 07:59 PM
Thank you for the glowing review, Lindsey. It's fantastic to hear that you had such a positive experience with Karen, Lacy, and our team at Ruoff Mortgage. We strive to provide smooth and efficient service, and it's always encouraging to hear...
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We couldn’t have been more pleased with how smoothly purchasing our home went. Karen & Lacy were wonderful to work with. They both were quick to respond if we had any questions. The app made it so easy to upload any documents needed and kept...
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Reply from Karen Zank
June 10th, 2025 08:20 PM
We are thrilled to hear that your home purchasing experience was smooth and that Karen and Lacy provided exceptional service. It's great to know that our app was helpful in keeping you informed throughout the process. Your feedback is greatly...
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In the beginning of the process I felt very informed and that my questions were being answered. Once we had an accepted offer I felt as those we were left to our selves. We signed papers to have them signed but weren't fully aware of what they...
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Reply from Karen Zank
July 10th, 2024 04:26 PM
Thank you, Jayden, for taking the time to provide such detailed feedback on your experience with Ruoff Mortgage and specifically Karen Zank. We are pleased to hear that you felt informed in the early stages of the home buying process, however,...
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Fast and easy Process
Reply from Karen Zank
July 10th, 2024 02:16 PM
Thank you, Brad, for your stellar rating and review of Karen Zank at Ruoff Mortgage. It's fantastic to hear that you found the process fast and easy. We are committed to providing outstanding service to our customers, and your feedback validates...
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Everything went well
Reply from Karen Zank
July 10th, 2024 02:16 PM
Thank you for your rating and review, Michael. It's great to hear that everything went well with your experience with Karen Zank at Ruoff Mortgage. We always strive for the highest level of service and it’s reassuring to know that this is being...
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About
Additional Licenses: NMLS# 451592.
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and should be treated as such. I strive to make this process as easy as possible for each of my clients. My focus is always to be honest, trustworthy, and to communicate frequently, all while offering sound and reliable guidance.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Specialities
PURCHASE
REFINANCE
CONSTRUCTION
DEBT CONSOLIDATION
USDA
CONVENTIONAL
FHA
VA
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Positions
- Ruoff Mortgage - Branch Manager Loan OfficerDec 31st, 2018 - Current
- Supreme Lending - Sr Mortgage Loan OfficerJun 17th, 2013 - Dec 28th, 2018
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Memberships
- Enjoy working with faith-based organizations to further expand missionary work around the world
- Current member at Club Fitness
Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
1984
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS# 451592
- Indiana, Michigan
Awards
Achievements
- Scotsman Award
Hobbies
- I love spending time with family, friends, kids and grands
- I love all things outdoors, hiking, enjoying nature
- Gardening
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Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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