

Karen Hackney
Mortgage Loan Officer


The University of Tennessee, Knoxville
My name is Karen Hackney and I am a Mortgage Loan Officer for First Horizon Bank in the Knoxville area. First Horizon Bank is committed to making your banking experience the best it can be with innovative, convenient services and helpful, k... Show More
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Karen was always available to help with anything that came up.
Reply from Karen Hackney
September 5th, 2025 01:12 PM
I'm glad to hear that my availability was helpful to you, Gabriela. It's important to me to assist with anything you might need. If there's more I can do for you, feel free to reach out anytime.
Very prompt with the quote process
Reply from Karen Hackney
September 5th, 2025 01:12 PM
I'm glad to hear that you found the quote process to be prompt, Michael. It's important to me that such processes are efficient and meet your expectations. If there’s anything else you need, feel free to get in touch.
Karen was very accessible and quick to respond to any questions or requests.
Reply from Karen Hackney
September 5th, 2025 01:12 PM
Thank you, Andrew, for your kind words. I'm glad I could be accessible and responsive to your questions and requests. If you have any more questions or need further assistance in the future, please feel free to reach out.
Karen was always available and willing to answer any question we had. Would definitely work with her again and recommend her to others. Thank you, Karen!
Reply from Karen Hackney
September 5th, 2025 01:12 PM
I'm pleased to hear that you found my support helpful and that your questions were addressed. Your kind words and recommendation mean a lot to me. If you ever need assistance in the future, I'm here to help. Thank you for your trust!
Karen made everything seamless and easy to do. We appreciated her effective communication
Reply from Karen Hackney
September 5th, 2025 01:13 PM
I'm glad to hear that everything went smoothly, Simon. Effective communication is something I strive for, and I'm pleased it made things easier for you. If you have any more questions or need further assistance, please don't hesitate to reach...
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Karen was very responsive. Always willing to work with me on my requests. She was a pleasure to have during this process. Real estate agent mentioned the same thing. Absolute all star.
Reply from Karen Hackney
September 5th, 2025 01:13 PM
I'm glad to hear your positive feedback, Neal. It was a pleasure to work with you. Your kind words, along with the real estate agent's remarks, mean a lot to me. If there's anything else you need in the future, feel free to reach out.
Great communication, seamless process
Reply from Karen Hackney
September 5th, 2025 01:13 PM
I'm pleased to hear that you found the communication effective and the process seamless, Eric. Ensuring a smooth experience is always my priority. If there's anything more I can do for you in the future, feel free to reach out.
Very clear requests, and helpful updates from the team
Reply from Karen Hackney
September 5th, 2025 01:14 PM
Your feedback is truly appreciated, Brett. I'm glad to hear that you found our requests clear and the updates from our team helpful. If there's anything more I can do to assist you, please don't hesitate to reach out.
Karen made this process seamless!
Reply from Karen Hackney
September 5th, 2025 01:14 PM
I'm glad to hear that the process was seamless for you, Cynthia. Making your experience as smooth as possible is always my goal. Thank you for your feedback!
Karen was helpful throughout the process!
Reply from Karen Hackney
September 5th, 2025 01:14 PM
I'm pleased to hear that you found my assistance helpful, David. It was a pleasure working with you throughout the process. If there's anything else you need, feel free to reach out.
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About
My name is Karen Hackney and I am a Mortgage Loan Officer for First Horizon Bank in the Knoxville area. First Horizon Bank is committed to making your banking experience the best it can be with innovative, convenient services and helpful, knowledgeable people. From your first checking account to the loan you need to build a home or business, we are committed to helping you at every stage of your financial life. Contact me today!
Products & Services
Mortgage Loan Officer
VA Home Loan
Jumbo Home Loan
Down Payment Assistance
Conventional Home Loan
Mortgage Refinance
Medical Professional Mortgages
DSCR Loans
Specialities
VA Loans
Government Loans
Purchase Loans
Refinance Loans
First Time Homebuyer Loans
Medical Professional Loans
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Education
- The University of Tennessee, KnoxvilleBachelor of Business Administration (BBA)

Positions
- First Horizon Bank - Mortgage Loan OfficerDec 3rd, 2018 - Current
Memberships
- UT Alumni
- Knoxville Mortgage Bankers Association
- Sponsor for Street Hope
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Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
2018
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS# 472329
Awards
Presidents Club TN...
Diamond Circle Awa...
Achievements
- Top 5 Mortgage Officers at First Horizon
Hobbies
- Church
- University of Tennessee Games
- Gardening
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Disclaimer
Banking Products and Services provided by First Horizon Bank. Member FDIC. Equal Housing Lender.