Karen Hackney
Mortgage Loan Officer
The University of Tennessee, Knoxville
My name is Karen Hackney and I am a Mortgage Loan Officer for First Horizon Bank in the Knoxville area. First Horizon Bank is committed to making your banking experience the best it can be with innovative, convenient services and helpful, k... Show More
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Karen truly made every step of the way painless. She was easy to communicate with and I never felt like I was bothering. We are so happy to be have worked with Karen and are thankful she helped up get our dream home.
Reply from Karen Hackney
September 5th, 2025 01:09 PM
I'm glad to hear you felt supported throughout the process, Sarah. Your happiness and comfort during such an important journey mean a lot to me. It was a pleasure assisting you in getting your home, and I truly appreciate your kind words. If...
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Karen was so patient and helpful during the process. She is very responsive, knowledgeable, and fantastic at what she does!
Reply from Karen Hackney
September 5th, 2025 01:09 PM
Thank you, Natalie, for your kind words. I’m glad to hear that you found our time working together helpful and responsive. It's important to me that the process is as smooth and supportive as possible. If there’s anything else I can assist...
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Karen and Kim are invaluable to first horizon. They are extremely professional, prompt and amazing to work with.
Reply from Karen Hackney
September 5th, 2025 01:10 PM
I'm grateful for your kind words. It means a lot to hear that you had such a positive experience with us at First Horizon Bank. I'm delighted to know that you find both Kim and myself professional and easy to work with. Thank you for taking...
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Karen was very nice and extremely helpful and answered any questions I had with urgency
Reply from Karen Hackney
September 5th, 2025 01:10 PM
I'm glad to hear that you found my assistance helpful, Christian. It was a pleasure to answer your questions and ensure that you got the support you needed promptly. If there's anything else I can do for you, feel free to reach out.
Very easy digital process . the disclosures made it extremely easy to understand everything.
Reply from Karen Hackney
September 5th, 2025 01:10 PM
It's great to hear that you found the digital process straightforward and the disclosures clear, Kayla. Clear communication is important to me, so I’m pleased it was accessible for you. If you have any further feedback or need assistance, please...
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Overall great experience, would recommend to others
Reply from Karen Hackney
September 5th, 2025 01:11 PM
It's great to hear that your experience was positive, Christopher. Thank you for recommending my services. If there's anything more you need in the future, feel free to reach out.
Nice and easy
Reply from Karen Hackney
September 12th, 2025 01:13 PM
Davis, I'm glad to hear that you found your experience nice and easy. If there's anything more I can do for you, please feel free to let me know. Your feedback is much appreciated.
Karen and LeighAnn were great to work with.
Reply from Karen Hackney
September 5th, 2025 01:11 PM
It was a pleasure working with you, Tammy. Thank you for your kind words. If there's anything else I can assist with at First Horizon Bank, please feel free to reach out.
Great communication, very efficient and helpful!
Reply from Karen Hackney
September 5th, 2025 01:11 PM
I'm pleased to hear that you found the communication clear and helpful, Margaret. Efficiency is something I strive for to ensure a smooth experience for clients like you. If there's anything more I can assist you with, please feel free to reach...
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Very responsive to inquiries, I felt as though I was the bank’s only customer during this process given the level of personal attention I received.
Reply from Karen Hackney
September 5th, 2025 01:11 PM
I'm pleased to hear that you felt well-supported and valued during your experience , Desmin. Providing personalized service is important, and I'm glad I could meet your expectations. Please feel free to reach out if you need further assistance...
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About
My name is Karen Hackney and I am a Mortgage Loan Officer for First Horizon Bank in the Knoxville area. First Horizon Bank is committed to making your banking experience the best it can be with innovative, convenient services and helpful, knowledgeable people. From your first checking account to the loan you need to build a home or business, we are committed to helping you at every stage of your financial life. Contact me today!
Products & Services
Mortgage Loan Officer
VA Home Loan
Jumbo Home Loan
Down Payment Assistance
Conventional Home Loan
Mortgage Refinance
Medical Professional Mortgages
DSCR Loans
Specialities
VA Loans
Government Loans
Purchase Loans
Refinance Loans
First Time Homebuyer Loans
Medical Professional Loans
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Education
- The University of Tennessee, KnoxvilleBachelor of Business Administration (BBA)
Positions
- First Horizon Bank - Mortgage Loan OfficerDec 3rd, 2018 - Current
Memberships
- UT Alumni
- Knoxville Mortgage Bankers Association
- Sponsor for Street Hope
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Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
2018
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS# 472329
Awards
Presidents Club TN...
Diamond Circle Awa...
Achievements
- Top 5 Mortgage Officers at First Horizon
Hobbies
- Church
- University of Tennessee Games
- Gardening
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Disclaimer
Banking Products and Services provided by First Horizon Bank. Member FDIC. Equal Housing Lender.