

Karen Chiu at CrossCountry Mortgage
SVP of Mortgage Lending | NMLS #611778

Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in San Gabriel, CA. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner consi... Show More
Location & Business Hours
Business Hours
Tues
8:30 AM to 5 PM
Wed
8:30 AM to 5 PM
Thu
8:30 AM to 5 PM(Open now)
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Reviews from Web
Karen is the gold standard of mortgage lenders - from start to finish Karen provided consistent and clear communication throughout the lending process. She goes above and beyond to make sure her clients feel confident through the homebuying...
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Reply from Karen Chiu
March 16th, 2025 02:36 AM
Thank you so much, Natalie! I'm thrilled to hear that you felt supported and confident throughout your homebuying journey. It was truly a pleasure working with you. Your kind words mean a lot to me, and I'm grateful for the trust you placed...
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Karen, Megan and Hope were all excellent to work with . They are experienced and know how to get it done. Really great customer service!
Reply from Karen Chiu
February 27th, 2025 02:16 PM
Monique, thank you so much for your kind words! It was a pleasure working with you. Megan, Hope, and I are thrilled that you had a great experience with our team. We always aim to provide excellent service and make the process as smooth as...
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I really appreciated the experience Karen was able to provide - from her clear style of communication, ability to explain things in a simple and digestable way, quick speed, thorough follow through and friendly demeanor. Was very grateful for...
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Reply from Karen Chiu at CrossCountry Mortgage
December 23rd, 2024 10:10 PM
Hi Sandra, So elated to hear that you had a positive experience with us at CrossCountry Mortgage, LLC. It's always rewarding to know that our efforts to provide clear, simple, and quick service are acknowledged and appreciated. Your kind words...
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Always on top of everything and very communicative walking us through the process, Karen is a consummate professional.
Reply from Karen Chiu at CrossCountry Mortgage
December 20th, 2024 12:52 AM
Thank you so much for the generous 5-star rating, Cameron. I'm thrilled to hear that you had a positive experience and found our communication to be beneficial. I always aim to guide my clients through the process with thorough explanation,...
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Karen is great! She is quick, responsive and a pleasure to work with.
Reply from Karen Chiu
December 4th, 2024 02:23 AM
Thank you so much for the wonderful review, Ann! I'm thrilled to hear that you had a positive experience with your FHA loan process. I always strive to provide quick and responsive service. Hearing that this was your experience is very rewarding....
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Love that they were transparent and she would respond quick to any concerns or questions i had.
Reply from Karen Chiu
November 21st, 2024 04:12 AM
I'm thrilled to hear that you appreciated the transparency and quick response, Ramon. These aspects are indeed crucial in providing excellent service. Your kind words have made my day! Don't hesitate to reach out if you have more questions...
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hard work Karen 👍
reply message right away never delay.
promised and keep the promise.
excellent job done .
will recommend to my friends if any of my
Reply from Karen Chiu
November 16th, 2024 06:37 PM
Thank you so much, Mi, for your kind words and the 5-star rating. I'm thrilled to hear that you were satisfied with my work at CrossCountry Mortgage, LLC. I always try to respond promptly and keep my promises. It's wonderful to know that you'd...
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Karen always had our back in the process and had her finger on hte pulse throughout the journey. Could not have done it without you. Thank you!
Reply from Karen Chiu
November 13th, 2024 12:18 AM
Hi Joon, I'm thrilled to hear such positive feedback! It was a pleasure working with you on your mortgage process. Your trust in my work means a lot. Thank you for taking the time to leave a review and for the five-star rating. Remember, should...
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We have known Karen for 10 years (long before we had kids) and have followed her from our previous home loan and refi at another property with NAF, our current home buy with NAF, and now this refi with CCM. She cares so much about her clients...
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Reply from Karen Chiu
October 28th, 2024 04:29 PM
I'm incredibly touched by your kind words, Katrina. Knowing I've been able to assist you for over a decade, from your first home loan to your recent refinance with CrossCountry Mortgage, makes me realize how uniquely rewarding my job is. I...
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Karren Chiu and her team are so dynamic and excellent in service delivery ,
Reply from Karen Chiu
October 25th, 2024 08:01 PM
Thank you so much for your kind words, Aderanti. I'm thrilled to hear that you had a dynamic and excellent experience with us at CrossCountry Mortgage, LLC. My team and I always strive to deliver top-notch service and your positive feedback...
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About
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in San Gabriel, CA. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #611778 | Branch NMLS #2571339
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Conventional Home Loan
Specialities
Conventional Loans
FHA Loans
VA Loans
USDA Loans
Jumbo Loans
Adjustable-Rate Mortgages (ARMs)
Fixed-Rate Mortgages
Reverse Mortgages
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Year Started
2003
Time Zone
Pacific Standard Time (PST)
Licenses
- 611778
Disclaimer
CrossCountry Mortgage, LLC
2160 Superior Avenue, Cleveland, OH 44114
NMLS3029 | MB.803095