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Karen Chiu at CrossCountry Mortgage - SVP of Mortgage Lending | NMLS #611778 in Pasadena, CA
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Karen Chiu at CrossCountry Mortgage

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SVP of Mortgage Lending | NMLS #611778

4.98
(84)
Company Logo
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Pasadena, CA. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner consider...... Show More
Company Logo
Location & Business Hours
Business Hours
Thu
8:30 AM to 5 PM
Fri
8:30 AM to 5 PM(Open now)
Sat
closed
Overall Ratings
4.98
(84)
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Reviews from Web
  • 5.0
    TotalExpert
    S
    Scott J
    Indio, CA
    Posted on May 24th, 2026 11:22 PM
    Karen and Kana are a great team that came to know us and worked tenaciously to develop, process and finally close our loan on a new property. We appreciate the whole team and will definatly use the in the future. Thank you for all your help....
    read more
  • 5.0
    TotalExpert
    J
    Jose N
    Perris, CA
    Posted on May 21st, 2026 03:26 AM
    When others failed Karen stepped to the plate and got it done. She was professional and courteous and I will be forever grateful.
    Reply from Karen Chiu
    May 28th, 2026 03:40 PM
    Jose, I appreciate your kind words. I'm glad I could help when needed and that you found my service professional and courteous. If there's anything else I can do for you, please feel welcome to reach out.
  • 5.0
    TotalExpert
    T
    Timothy R
    Menifee, CA
    Posted on May 11th, 2026 07:07 PM
    Working with Ms. Chiu to finance our long-awaited home purchase could not have been more pleasant. She made the entire process smooth and seamless, keeping us informed every step of the way . We were very pleased with the process and i will...
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    Reply from Karen Chiu
    May 18th, 2026 07:08 PM
    Timothy, I'm grateful for your kind words. It's appreciated to hear that the home financing process was smooth and seamless for you. Your recommendation means a lot to me, and I'm always here to help if you or your friends and family need assistance...
    read more
  • 4.75
    TotalExpert
    V
    Vincent R
    San Pedro, CA
    Posted on May 1st, 2026 11:16 PM
    Karen was very pleasent and was instamental in helping me to understand the loan process from beging to the close of escrow. She was also readly available to answer the many questions I had during the process.
    Reply from Karen Chiu
    May 11th, 2026 01:26 PM
    Vincent, I appreciate your kind words. I'm pleased to know that I could assist you throughout the loan process and answer your questions. If there's anything else you need, please feel free to reach out to me.
  • 5.0
    TotalExpert
    C
    Craig W
    North Augusta, SC
    Posted on April 21st, 2026 04:05 PM
    Mortgage company made it so easy to
    Reply from Karen Chiu
    April 28th, 2026 04:06 PM
    I'm happy to hear that your experience with CrossCountry Mortgage was easy, Craig. If you have any more feedback or questions, feel free to reach out to me.
  • 5.0
    TotalExpert
    A
    Ann Y
    Ontario, CA
    Posted on April 3rd, 2026 05:46 PM
    Karen has amazing energy and always keeps her words. She is friendly and upfront honest. Amazing work ethic and person. Enjoy working with her and her team. (Hope)
    Reply from Karen Chiu
    April 10th, 2026 05:47 PM
    I really appreciate the feedback and am looking forward to working with you again.
  • 5.0
    TotalExpert
    D
    Dallas C
    San Pedro, CA
    Posted on March 30th, 2026 01:58 AM
    Karen was excellent in our loan process and helped us try to get the best deal we can get!
    Reply from Karen Chiu
    April 6th, 2026 04:58 PM
    I'm glad to hear that I was able to assist you in your loan process, Dallas. Helping you secure the best possible deal is always my goal. If you have any further questions or need assistance in the future, feel free to reach out.
  • 5.0
    TotalExpert
    G
    Gerardo M
    San Pedro, CA
    Posted on March 29th, 2026 08:48 PM
    Karen was amazing at making the whole process go very smoothly.
    Reply from Karen Chiu
    April 6th, 2026 04:45 PM
    Thank you, Gerardo, for your kind words. I'm glad to hear that the process went smoothly for you. If there's anything else you need, please don't hesitate to reach out.
  • 5.0
    TotalExpert
    B
    Bartholomew O
    San Pedro, CA
    Posted on March 24th, 2026 05:12 AM
    The journey was not easy but Karen and her team worked hard and see me through it. My first time buying home. A lot of paperwork. But it was done. Thank you Karen, Hope and team.
    Reply from Karen Chiu
    March 31st, 2026 03:12 PM
    I'm pleased to have been part of your home-buying journey, Bartholomew. I understand how challenging the process can be, especially with all the paperwork involved, and I'm glad that Hope, the team, and I could support you through it. If you...
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  • 5.0
    TotalExpert
    V
    Vineet V
    San Pedro, CA
    Posted on March 9th, 2026 11:11 PM
    Karen is always avail to chat with her assistant Hope guidance us through all our questions
    Reply from Karen Chiu
    March 17th, 2026 05:13 PM
    It's great to hear that you found my availability helpful, Vineet, and that Hope was able to guide you through your questions. I'm committed to providing support and ensuring a smooth process for everyone involved. Please feel free to reach...
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  • 10 of 84
    About
    Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Pasadena, CA. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #611778 | Branch NMLS #2571339
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Conventional Home Loan
    Specialities
    Conventional Loans
    FHA Loans
    VA Loans
    USDA Loans
    Jumbo Loans
    Adjustable-Rate Mortgages (ARMs)
    Fixed-Rate Mortgages
    Reverse Mortgages
    View All
    620
    /850
    Search Rank Score
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    Year Started

    2003

    Time Zone

    Pacific Standard Time (PST)
    Licenses
    • 611778
    Disclaimer
    Equal Housing Opportunity

    CrossCountry Mortgage, LLC
    2160 Superior Avenue, Cleveland, OH 44114

    NMLS3029 | MB.803095

    DISCLOSURES & LICENSES

    PRIVACY STATEMENT

    NMLS CONSUMER ACCESS