

Top 5%
Karen Chiu at CrossCountry Mortgage
SVP of Mortgage Lending | NMLS #611778

Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in San Gabriel, CA. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner consi... Show More
Location & Business Hours
Business Hours
Mon
8:30 AM to 5 PM
Tues
8:30 AM to 5 PM
Wed
8:30 AM to 5 PM
View All days
Search Reviews
Search
Write a Review
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
Quick, smooth, and stress-free experience from start to finish. The lender was responsive, professional, and made the whole process easy. Highly recommend!
Karen Chiu at CrossCountry Mortgage is an outstanding lender. She is knowledgeable, professional, responsive, and truly goes above and beyond to make the mortgage process as smooth and stress-free as possible. Karen takes the time to explain...
read more
Karen and all of the staff were friendly, proffesional and prompt. I want to add that this is the second mortgage I have done with Karen and her quality for care and understanding are unmatched.
Reply from Karen Chiu
August 10th, 2026 01:50 PM
Sean, I'm pleased to hear that you found my team and me friendly, professional, and prompt. It's wonderful to know that you've returned for a second mortgage and appreciate the care and understanding I strive to provide. If there's anything...
read more
Wonderful team to work with!
Reply from Karen Chiu
August 3rd, 2026 05:08 PM
Juan, I appreciate your kind words about the team. I'm glad you had a wonderful experience working with us at CrossCountry Mortgage. If there's anything more I can assist you with, please feel free to reach out!
I had an exceptional experience working with Karen at CrossCountry Mortgage.From start to finish, the entire process was professional and highly efficient.Nhat I truly appreciated was the transparency provided by the online portal. It made...
read more
Reply from Karen Chiu
July 27th, 2026 08:10 PM
Kadeja, I'm grateful to hear that you had an exceptional experience working with me at CrossCountry Mortgage. It's wonderful to know that the transparency of the online portal made a positive impact on your journey. If there's anything else...
read more
was a wonderful experience working with Karen and Hope Karen and Hope help me and my wife too Loan process very smoothly. Very resourceful. Stayed on top of everything. I would recommend them to anyone who looking for a mortgage loan especially...
read more
Reply from Karen Chiu
July 20th, 2026 03:43 PM
Oscar, I'm pleased to know that you and your wife had a wonderful experience working with Hope and me. It's great to hear that the loan process went smoothly for you. Thank you for recommending us, especially to veterans—your support means...
read more
Karen, Brodie, Grace - the whole team is a colof pros who seemingly work round the clock to make dreams come true!
Reply from Karen Chiu
July 20th, 2026 04:53 PM
Jason, I appreciate your kind words about Brodie, Grace, and the rest of the team. It's wonderful to know that our efforts have contributed to making your dreams come true. If you ever need anything else, feel free to reach out!
Overall great experience
Reply from Karen Chiu
July 20th, 2026 05:27 PM
Michael, I'm glad to hear that you had a great experience. If there's anything else I can do for you, please let me know!
Karen and Brodie are AMAZING. We've been together for years and they have ALWAYS made sure we've felt confident and secure with our mortgage. Could not ask for a better expereince - top notch! As soon as we know of anyone, as always, we will...
read more
Reply from Karen Chiu
July 16th, 2026 03:07 PM
Jaime, I'm grateful for your kind words and for trusting Brodie and me with your mortgage over the years. It's great to know that you've felt confident and secure with our support. Thank you for your ongoing recommendations, and we're always...
read more
Amazing help through ever step of the process. Karen and her team relived any stress or problems that came when procssing our loan. They were awesome with the extra step using the VA loan and being stationed in different state than our home...
read more
Reply from Karen Chiu at CrossCountry Mortgage
July 6th, 2026 01:27 PM
Jevan, I'm happy to know that my team and I could help alleviate any stress during your loan process. Navigating the extra steps with a VA loan and being stationed in a different state can be challenging, and I'm glad we could support you through...
read more
10 of 98
About
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in San Gabriel, CA. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #611778 | Branch NMLS #2571339
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Conventional Home Loan
Specialities
Conventional Loans
FHA Loans
VA Loans
USDA Loans
Jumbo Loans
Adjustable-Rate Mortgages (ARMs)
Fixed-Rate Mortgages
Reverse Mortgages
View All
Search Rank ScoreLearn More →
What is the Search Rank Score®?
Experience.com’s Search Rank Score measures a professional’s online search visibility across hundreds of key SEO attributes.
Year Started
2003
Time Zone
Pacific Standard Time (PST)
Licenses
- 611778
Disclaimer
CrossCountry Mortgage, LLC
2160 Superior Avenue, Cleveland, OH 44114
NMLS3029 | MB.803095