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Karen Chiu at CrossCountry Mortgage - SVP of Mortgage Lending | NMLS #611778 in Pasadena, CA
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Karen Chiu at CrossCountry Mortgage

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SVP of Mortgage Lending | NMLS #611778

4.98
(88)
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Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Pasadena, CA. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner consider...... Show More
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Location & Business Hours
Business Hours
Fri
8:30 AM to 5 PM
Sat
closed
Sun
closed
Overall Ratings
4.98
(88)
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Reviews from Web
  • 5.0
    TotalExpert
    C
    Christie D
    Corona, CA
    Posted on June 19th, 2026 09:20 PM
    I knew I was in great hands the moment I spoke to Karen. She and her team kept me informed every step of the way. I truly appreciated their quick response and professionalism . I would highly recommend Karen and her team. Thank you, Karen!...
    read more
  • 5.0
    TotalExpert
    T
    Thomas D
    Corona, CA
    Posted on June 18th, 2026 12:25 PM
    Our experience has been amazing Karen always goes up and beyond in her attention to detail and has always been very professional and at the same time personal . Karen and her staff strives to make this experience pleasant and enjoyabl. I would...
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  • 5.0
    TotalExpert
    J
    Juan H
    Long Beach, CA
    Posted on June 1st, 2026 02:51 AM
    Working with your team was a very positive experience— Particularly the way you treat clients and the speed of the entire process. We are very grateful for everything.
    Reply from Karen Chiu
    June 8th, 2026 02:29 PM
    Juan, I'm pleased to hear that you had a positive experience with our team. I'm grateful for your kind words about the way we treat our clients and the efficiency of the process. If you need any further assistance, please feel free to reach...
    read more
  • 5.0
    TotalExpert
    J
    Jill L
    Perris, CA
    Posted on May 30th, 2026 06:17 PM
    Amazing team and communication!
    Reply from Karen Chiu
    June 8th, 2026 03:41 PM
    I enjoyed working with you. Thanks for the great feedback.
  • 5.0
    TotalExpert
    S
    Scott J
    Indio, CA
    Posted on May 24th, 2026 11:22 PM
    Karen and Kana are a great team that came to know us and worked tenaciously to develop, process and finally close our loan on a new property. We appreciate the whole team and will definatly use the in the future. Thank you for all your help....
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    Reply from Karen Chiu
    June 1st, 2026 01:14 PM
    Scott, I'm grateful for your kind words and pleased to know that you appreciated the teamwork with Kana and me. It's great to hear that the process went smoothly for you, and I look forward to assisting you in the future. If you have any more...
    read more
  • 5.0
    TotalExpert
    J
    Jose N
    Perris, CA
    Posted on May 21st, 2026 03:26 AM
    When others failed Karen stepped to the plate and got it done. She was professional and courteous and I will be forever grateful.
    Reply from Karen Chiu
    May 28th, 2026 03:40 PM
    Jose, I appreciate your kind words. I'm glad I could help when needed and that you found my service professional and courteous. If there's anything else I can do for you, please feel welcome to reach out.
  • 5.0
    TotalExpert
    T
    Timothy R
    Menifee, CA
    Posted on May 11th, 2026 07:07 PM
    Working with Ms. Chiu to finance our long-awaited home purchase could not have been more pleasant. She made the entire process smooth and seamless, keeping us informed every step of the way . We were very pleased with the process and i will...
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    Reply from Karen Chiu
    May 18th, 2026 07:08 PM
    Timothy, I'm grateful for your kind words. It's appreciated to hear that the home financing process was smooth and seamless for you. Your recommendation means a lot to me, and I'm always here to help if you or your friends and family need assistance...
    read more
  • 4.75
    TotalExpert
    V
    Vincent R
    San Pedro, CA
    Posted on May 1st, 2026 11:16 PM
    Karen was very pleasent and was instamental in helping me to understand the loan process from beging to the close of escrow. She was also readly available to answer the many questions I had during the process.
    Reply from Karen Chiu
    May 11th, 2026 01:26 PM
    Vincent, I appreciate your kind words. I'm pleased to know that I could assist you throughout the loan process and answer your questions. If there's anything else you need, please feel free to reach out to me.
  • 5.0
    TotalExpert
    C
    Craig W
    North Augusta, SC
    Posted on April 21st, 2026 04:05 PM
    Mortgage company made it so easy to
    Reply from Karen Chiu
    April 28th, 2026 04:06 PM
    I'm happy to hear that your experience with CrossCountry Mortgage was easy, Craig. If you have any more feedback or questions, feel free to reach out to me.
  • 5.0
    TotalExpert
    A
    Ann Y
    Ontario, CA
    Posted on April 3rd, 2026 05:46 PM
    Karen has amazing energy and always keeps her words. She is friendly and upfront honest. Amazing work ethic and person. Enjoy working with her and her team. (Hope)
    Reply from Karen Chiu
    April 10th, 2026 05:47 PM
    I really appreciate the feedback and am looking forward to working with you again.
  • 10 of 88
    About
    Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Pasadena, CA. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #611778 | Branch NMLS #2571339
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Conventional Home Loan
    Specialities
    Conventional Loans
    FHA Loans
    VA Loans
    USDA Loans
    Jumbo Loans
    Adjustable-Rate Mortgages (ARMs)
    Fixed-Rate Mortgages
    Reverse Mortgages
    View All
    636
    /850
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    Year Started

    2003

    Time Zone

    Pacific Standard Time (PST)
    Licenses
    • 611778
    Disclaimer
    Equal Housing Opportunity

    CrossCountry Mortgage, LLC
    2160 Superior Avenue, Cleveland, OH 44114

    NMLS3029 | MB.803095

    DISCLOSURES & LICENSES

    PRIVACY STATEMENT

    NMLS CONSUMER ACCESS