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Karen Chiu at CrossCountry Mortgage
SVP of Mortgage Lending | NMLS #611778

Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Pasadena, CA. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner consider...... Show More
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Business Hours
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8:30 AM to 5 PM
Fri
8:30 AM to 5 PM(Open now)
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closed
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Reviews from Web
Karen and Kana are a great team that came to know us and worked tenaciously to develop, process and finally close our loan on a new property. We appreciate the whole team and will definatly use the in the future. Thank you for all your help....
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When others failed Karen stepped to the plate and got it done. She was professional and courteous and I will be forever grateful.
Reply from Karen Chiu
May 28th, 2026 03:40 PM
Jose, I appreciate your kind words. I'm glad I could help when needed and that you found my service professional and courteous. If there's anything else I can do for you, please feel welcome to reach out.
Working with Ms. Chiu to finance our long-awaited home purchase could not have been more pleasant. She made the entire process smooth and seamless, keeping us informed every step of the way . We were very pleased with the process and i will...
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Reply from Karen Chiu
May 18th, 2026 07:08 PM
Timothy, I'm grateful for your kind words. It's appreciated to hear that the home financing process was smooth and seamless for you. Your recommendation means a lot to me, and I'm always here to help if you or your friends and family need assistance...
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Karen was very pleasent and was instamental in helping me to understand the loan process from beging to the close of escrow. She was also readly available to answer the many questions I had during the process.
Reply from Karen Chiu
May 11th, 2026 01:26 PM
Vincent, I appreciate your kind words. I'm pleased to know that I could assist you throughout the loan process and answer your questions. If there's anything else you need, please feel free to reach out to me.
Mortgage company made it so easy to
Reply from Karen Chiu
April 28th, 2026 04:06 PM
I'm happy to hear that your experience with CrossCountry Mortgage was easy, Craig. If you have any more feedback or questions, feel free to reach out to me.
Karen has amazing energy and always keeps her words. She is friendly and upfront honest. Amazing work ethic and person. Enjoy working with her and her team. (Hope)
Reply from Karen Chiu
April 10th, 2026 05:47 PM
I really appreciate the feedback and am looking forward to working with you again.
Karen was excellent in our loan process and helped us try to get the best deal we can get!
Reply from Karen Chiu
April 6th, 2026 04:58 PM
I'm glad to hear that I was able to assist you in your loan process, Dallas. Helping you secure the best possible deal is always my goal. If you have any further questions or need assistance in the future, feel free to reach out.
Karen was amazing at making the whole process go very smoothly.
Reply from Karen Chiu
April 6th, 2026 04:45 PM
Thank you, Gerardo, for your kind words. I'm glad to hear that the process went smoothly for you. If there's anything else you need, please don't hesitate to reach out.
The journey was not easy but Karen and her team worked hard and see me through it. My first time buying home. A lot of paperwork. But it was done. Thank you Karen, Hope and team.
Reply from Karen Chiu
March 31st, 2026 03:12 PM
I'm pleased to have been part of your home-buying journey, Bartholomew. I understand how challenging the process can be, especially with all the paperwork involved, and I'm glad that Hope, the team, and I could support you through it. If you...
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Karen is always avail to chat with her assistant Hope guidance us through all our questions
Reply from Karen Chiu
March 17th, 2026 05:13 PM
It's great to hear that you found my availability helpful, Vineet, and that Hope was able to guide you through your questions. I'm committed to providing support and ensuring a smooth process for everyone involved. Please feel free to reach...
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About
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Pasadena, CA. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #611778 | Branch NMLS #2571339
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Conventional Home Loan
Specialities
Conventional Loans
FHA Loans
VA Loans
USDA Loans
Jumbo Loans
Adjustable-Rate Mortgages (ARMs)
Fixed-Rate Mortgages
Reverse Mortgages
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Search Rank ScoreLearn More →
620
/850
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Year Started
2003
Time Zone
Pacific Standard Time (PST)
Licenses
- 611778
Disclaimer
CrossCountry Mortgage, LLC
2160 Superior Avenue, Cleveland, OH 44114
NMLS3029 | MB.803095