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Karen Chiu at CrossCountry Mortgage
SVP of Mortgage Lending | NMLS #611778

Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in San Gabriel, CA. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner consi... Show More
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Business Hours
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8:30 AM to 5 PM
Fri
8:30 AM to 5 PM
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closed
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Reviews from Web
Wonderful team to work with!
I had an exceptional experience working with Karen at CrossCountry Mortgage.From start to finish, the entire process was professional and highly efficient.Nhat I truly appreciated was the transparency provided by the online portal. It made...
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Reply from Karen Chiu
July 27th, 2026 08:10 PM
Kadeja, I'm grateful to hear that you had an exceptional experience working with me at CrossCountry Mortgage. It's wonderful to know that the transparency of the online portal made a positive impact on your journey. If there's anything else...
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was a wonderful experience working with Karen and Hope Karen and Hope help me and my wife too Loan process very smoothly. Very resourceful. Stayed on top of everything. I would recommend them to anyone who looking for a mortgage loan especially...
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Reply from Karen Chiu
July 20th, 2026 03:43 PM
Oscar, I'm pleased to know that you and your wife had a wonderful experience working with Hope and me. It's great to hear that the loan process went smoothly for you. Thank you for recommending us, especially to veterans—your support means...
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Karen, Brodie, Grace - the whole team is a colof pros who seemingly work round the clock to make dreams come true!
Reply from Karen Chiu
July 20th, 2026 04:53 PM
Jason, I appreciate your kind words about Brodie, Grace, and the rest of the team. It's wonderful to know that our efforts have contributed to making your dreams come true. If you ever need anything else, feel free to reach out!
Overall great experience
Reply from Karen Chiu
July 20th, 2026 05:27 PM
Michael, I'm glad to hear that you had a great experience. If there's anything else I can do for you, please let me know!
Karen and Brodie are AMAZING. We've been together for years and they have ALWAYS made sure we've felt confident and secure with our mortgage. Could not ask for a better expereince - top notch! As soon as we know of anyone, as always, we will...
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Reply from Karen Chiu
July 16th, 2026 03:07 PM
Jaime, I'm grateful for your kind words and for trusting Brodie and me with your mortgage over the years. It's great to know that you've felt confident and secure with our support. Thank you for your ongoing recommendations, and we're always...
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Amazing help through ever step of the process. Karen and her team relived any stress or problems that came when procssing our loan. They were awesome with the extra step using the VA loan and being stationed in different state than our home...
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Reply from Karen Chiu at CrossCountry Mortgage
July 6th, 2026 01:27 PM
Jevan, I'm happy to know that my team and I could help alleviate any stress during your loan process. Navigating the extra steps with a VA loan and being stationed in a different state can be challenging, and I'm glad we could support you through...
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I knew I was in great hands the moment I spoke to Karen. She and her team kept me informed every step of the way. I truly appreciated their quick response and professionalism . I would highly recommend Karen and her team. Thank you, Karen!...
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Reply from Karen Chiu
June 29th, 2026 03:45 PM
Christie, I'm glad to hear that you felt in great hands from our first conversation. Keeping you informed and responding quickly is important to me and my team, and I'm thankful for your kind words. Congratulations on becoming happy new homeowners,...
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Our experience has been amazing Karen always goes up and beyond in her attention to detail and has always been very professional and at the same time personal . Karen and her staff strives to make this experience pleasant and enjoyabl. I would...
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Reply from Karen Chiu
June 25th, 2026 01:59 PM
Thomas, I'm grateful for your kind words and pleased to know that you had a pleasant and enjoyable experience. It's wonderful to hear that my attention to detail and personal approach made a positive impact. Thank you for your recommendation,...
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Working with your team was a very positive experience—
Particularly the way you treat clients and the speed of the entire process. We are very grateful for everything.
Reply from Karen Chiu
June 8th, 2026 02:29 PM
Juan, I'm pleased to hear that you had a positive experience with our team. I'm grateful for your kind words about the way we treat our clients and the efficiency of the process. If you need any further assistance, please feel free to reach...
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About
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in San Gabriel, CA. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #611778 | Branch NMLS #2571339
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Conventional Home Loan
Specialities
Conventional Loans
FHA Loans
VA Loans
USDA Loans
Jumbo Loans
Adjustable-Rate Mortgages (ARMs)
Fixed-Rate Mortgages
Reverse Mortgages
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Year Started
2003
Time Zone
Pacific Standard Time (PST)
Licenses
- 611778
Disclaimer
CrossCountry Mortgage, LLC
2160 Superior Avenue, Cleveland, OH 44114
NMLS3029 | MB.803095