Karen Chiu at CrossCountry Mortgage's Cover Image
Karen Chiu at CrossCountry Mortgage - SVP of Mortgage Lending | NMLS #611778 in Pasadena, CA
Top 5%

Karen Chiu at CrossCountry Mortgage

ClaimedPro

SVP of Mortgage Lending | NMLS #611778

Company Logo
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in San Gabriel, CA. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner consi... Show More
Company Logo
Location & Business Hours
Business Hours
Mon
8:30 AM to 5 PM
Tues
8:30 AM to 5 PM
Wed
8:30 AM to 5 PM
View All days
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
  • TotalExpert
    J
    Jenny C
    Anaheim, CA
    Posted on August 14th, 2026 03:43 PM
    Quick, smooth, and stress-free experience from start to finish. The lender was responsive, professional, and made the whole process easy. Highly recommend!
  • TotalExpert
    D
    Daniel P
    Anaheim, CA
    Posted on August 14th, 2026 03:17 PM
    Karen Chiu at CrossCountry Mortgage is an outstanding lender. She is knowledgeable, professional, responsive, and truly goes above and beyond to make the mortgage process as smooth and stress-free as possible. Karen takes the time to explain...
    read more
  • TotalExpert
    S
    Sean C
    Studio City, CA
    Posted on August 3rd, 2026 01:49 PM
    Karen and all of the staff were friendly, proffesional and prompt. I want to add that this is the second mortgage I have done with Karen and her quality for care and understanding are unmatched.
    Reply from Karen Chiu
    August 10th, 2026 01:50 PM
    Sean, I'm pleased to hear that you found my team and me friendly, professional, and prompt. It's wonderful to know that you've returned for a second mortgage and appreciate the care and understanding I strive to provide. If there's anything...
    read more
  • TotalExpert
    J
    Juan H
    Perris, CA
    Posted on July 27th, 2026 05:08 PM
    Wonderful team to work with!
    Reply from Karen Chiu
    August 3rd, 2026 05:08 PM
    Juan, I appreciate your kind words about the team. I'm glad you had a wonderful experience working with us at CrossCountry Mortgage. If there's anything more I can assist you with, please feel free to reach out!
  • TotalExpert
    K
    Kadeja H
    Perris, CA
    Posted on July 20th, 2026 12:23 AM
    I had an exceptional experience working with Karen at CrossCountry Mortgage.From start to finish, the entire process was professional and highly efficient.Nhat I truly appreciated was the transparency provided by the online portal. It made...
    read more
    Reply from Karen Chiu
    July 27th, 2026 08:10 PM
    Kadeja, I'm grateful to hear that you had an exceptional experience working with me at CrossCountry Mortgage. It's wonderful to know that the transparency of the online portal made a positive impact on your journey. If there's anything else...
    read more
  • TotalExpert
    O
    Oscar S
    Menifee, CA
    Posted on July 12th, 2026 11:16 PM
    was a wonderful experience working with Karen and Hope Karen and Hope help me and my wife too Loan process very smoothly. Very resourceful. Stayed on top of everything. I would recommend them to anyone who looking for a mortgage loan especially...
    read more
    Reply from Karen Chiu
    July 20th, 2026 03:43 PM
    Oscar, I'm pleased to know that you and your wife had a wonderful experience working with Hope and me. It's great to hear that the loan process went smoothly for you. Thank you for recommending us, especially to veterans—your support means...
    read more
  • TotalExpert
    J
    Jason B
    Tujunga, CA
    Posted on July 10th, 2026 11:55 PM
    Karen, Brodie, Grace - the whole team is a colof pros who seemingly work round the clock to make dreams come true!
    Reply from Karen Chiu
    July 20th, 2026 04:53 PM
    Jason, I appreciate your kind words about Brodie, Grace, and the rest of the team. It's wonderful to know that our efforts have contributed to making your dreams come true. If you ever need anything else, feel free to reach out!
  • TotalExpert
    M
    Michael G
    Menifee, CA
    Posted on July 10th, 2026 10:22 PM
    Overall great experience
    Reply from Karen Chiu
    July 20th, 2026 05:27 PM
    Michael, I'm glad to hear that you had a great experience. If there's anything else I can do for you, please let me know!
  • TotalExpert
    J
    Jaime S
    Tujunga, CA
    Posted on July 9th, 2026 05:57 AM
    Karen and Brodie are AMAZING. We've been together for years and they have ALWAYS made sure we've felt confident and secure with our mortgage. Could not ask for a better expereince - top notch! As soon as we know of anyone, as always, we will...
    read more
    Reply from Karen Chiu
    July 16th, 2026 03:07 PM
    Jaime, I'm grateful for your kind words and for trusting Brodie and me with your mortgage over the years. It's great to know that you've felt confident and secure with our support. Thank you for your ongoing recommendations, and we're always...
    read more
  • TotalExpert
    J
    Jevan Z
    Chino, CA
    Posted on June 28th, 2026 06:28 PM
    Amazing help through ever step of the process. Karen and her team relived any stress or problems that came when procssing our loan. They were awesome with the extra step using the VA loan and being stationed in different state than our home...
    read more
    Reply from Karen Chiu at CrossCountry Mortgage
    July 6th, 2026 01:27 PM
    Jevan, I'm happy to know that my team and I could help alleviate any stress during your loan process. Navigating the extra steps with a VA loan and being stationed in a different state can be challenging, and I'm glad we could support you through...
    read more
  • 10 of 98
    About
    Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in San Gabriel, CA. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #611778 | Branch NMLS #2571339
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Conventional Home Loan
    Specialities
    Conventional Loans
    FHA Loans
    VA Loans
    USDA Loans
    Jumbo Loans
    Adjustable-Rate Mortgages (ARMs)
    Fixed-Rate Mortgages
    Reverse Mortgages
    View All
    What is the Search Rank Score®?
    Experience.com’s Search Rank Score measures a professional’s online search visibility across hundreds of key SEO attributes.

    Year Started

    2003

    Time Zone

    Pacific Standard Time (PST)
    Licenses
    • 611778
    Disclaimer
    Equal Housing Opportunity

    CrossCountry Mortgage, LLC
    2160 Superior Avenue, Cleveland, OH 44114

    NMLS3029 | MB.803095

    DISCLOSURES & LICENSES

    PRIVACY STATEMENT

    NMLS CONSUMER ACCESS