Karen Chiu at CrossCountry Mortgage's Cover Image
Karen Chiu at CrossCountry Mortgage - SVP of Mortgage Lending | NMLS #611778 in Pasadena, CA

Karen Chiu at CrossCountry Mortgage

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SVP of Mortgage Lending | NMLS #611778

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Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in San Gabriel, CA. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner consi... Show More
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Location & Business Hours
Business Hours
Tues
8:30 AM to 5 PM
Wed
8:30 AM to 5 PM
Thu
8:30 AM to 5 PM(Open now)
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Reviews from Web
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    Jack Y
    Fontana, CA
    Posted on August 13th, 2025 04:23 PM
    Thanks Karen!! for all your help with the process. you’ve made everything so much smoother and less stressful. I really appreciate the way you’ve looked out for my best interests.
    Reply from Karen Chiu
    August 20th, 2025 04:24 PM
    I'm really glad to hear that I could make the process smoother and less stressful for you, Jack. It was important to me to look out for your best interests throughout. Thank you for your kind words and trust.
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    Louis K
    Ballwin, MO
    Posted on May 31st, 2025 02:15 PM
    Karen went above and beyond, was very responsiv, and a pleasure to work with!
    Reply from Karen Chiu
    June 7th, 2025 02:18 PM
    I'm thrilled to hear that you had such a positive experience, Louis. It was a pleasure working with you, and I'm glad I could assist you effectively. Thank you for your kind words.
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    Louis
    Posted on May 31st, 2025 12:00 AM
    Very easy process, super responsive, and a pleasure to work with.
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    Brenda H
    Pacific, MO
    Posted on May 24th, 2025 12:03 PM
    Everyone was very pleasant and efficient All was explained thoroughly to me, and all questions answered, received a hard copy as I like to have for records very pleased . Thank you!
    Reply from Karen Chiu
    May 31st, 2025 12:07 PM
    I'm thrilled to hear that you were pleased with the process and found everything to be thoroughly explained. It was a pleasure assisting you, and I'm glad we could provide the hard copy for your records. Thank you for your kind words!
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    Elizabeth B
    Hemet, CA
    Posted on May 13th, 2025 07:56 PM
    From the moment we met Karen she made us feel like we were family! You care more when it comes to family, and thats how we felt. She had a promt response for every question we had. Karen and her teams customer service is unmatched . We were...
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    Reply from Karen Chiu
    May 20th, 2025 07:56 PM
    I'm thrilled to hear that you felt like family throughout the mortgage process. It was a pleasure assisting you and ensuring you were well-informed every step of the way. Your trust and referrals mean a lot to me. Thank you for your kind words...
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    Elizabeth B
    Posted on May 13th, 2025 12:00 AM
    Karen Chiu at CrossCountry Mortgage has received a review with 5 star rating from Elizabeth B
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    Katy S
    Long Beach, CA
    Posted on April 10th, 2025 04:57 PM
    Karen Chiu is the best! The professionalism of her team especially Hope Sadahiro is exceptional. They think 20 steps ahead and are very thoughtful and detailed in working with their clients. We felt protected and knew we were in good hands...
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    Reply from Karen Chiu
    April 17th, 2025 04:59 PM
    I'm delighted to hear that your experience with our team, especially with Hope Sadahiro, was exceptional. It's wonderful to know that we could provide you with the support and guidance needed as first-time home buyers. Your highest recommendation...
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    Katy S
    Posted on April 10th, 2025 12:00 AM
    Karen Chiu is the best! Her team, especially Hope Sadahiro, is exceptional! They give the highest level of professionalism to their work and bring economic insight to guiding their clients through the process. They took the time to answer every...
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    Scott H
    San Francisco, CA
    Posted on April 7th, 2025 02:59 AM
    Karen went out of her way to be available and responsive to questions, and, as a first time homebuyer, to help coach me through the experience!
    Reply from Karen Chiu
    April 14th, 2025 03:00 AM
    I'm thrilled to hear that I could assist you through your first homebuying experience. It was a pleasure to be available and responsive to your questions. Thank you for your kind words, and congratulations on your new home!
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    Jeffrey M
    Fishers, IN
    Posted on April 4th, 2025 09:54 PM
    Karen and the team were very proactive and always seemed to be one step ahead of everyone else. Personable and professional are two adjectives that immediately come to mind. They did a great job.
    Reply from Karen Chiu
    April 11th, 2025 09:57 PM
    I'm thrilled to hear that you found our service proactive and professional. It was a pleasure working with you, and I'm glad we could meet your expectations. Thank you for your kind words and for choosing CrossCountry Mortgage, LLC.
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    About
    Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in San Gabriel, CA. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #611778 | Branch NMLS #2571339
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Conventional Home Loan
    Specialities
    Conventional Loans
    FHA Loans
    VA Loans
    USDA Loans
    Jumbo Loans
    Adjustable-Rate Mortgages (ARMs)
    Fixed-Rate Mortgages
    Reverse Mortgages
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    Year Started

    2003

    Time Zone

    Pacific Standard Time (PST)
    Licenses
    • 611778
    Disclaimer
    Equal Housing Opportunity

    CrossCountry Mortgage, LLC
    2160 Superior Avenue, Cleveland, OH 44114

    NMLS3029 | MB.803095

    DISCLOSURES & LICENSES

    PRIVACY STATEMENT

    NMLS CONSUMER ACCESS