Kaitlin Ward at CrossCountry Mortgage
Loan Officer | NMLS #2008843
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Eugene, OR. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considerin... Show More
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Kaitlin has always been communicative for the past almost two years. keeping us in the loop and helping us get the best rates! We are so lucky to have Kaitlin on our team!
Reply from Kaitlin Ward at CrossCountry Mortga...
April 3rd, 2026 01:13 PM
Congratulations on this big life decision! We hope to work with you again in the future.
Great communcation and worked hard for us! Thank you! And we love our welcome home gift.
Reply from Kaitlin Ward at CrossCountry Mortga...
April 3rd, 2026 01:13 PM
Thank you so much for trusting us with such an important step! We are honored that you chose us as your team.
It was efficient and all questions were answered quickly.
Reply from Kaitlin Ward at CrossCountry Mortga...
April 3rd, 2026 01:13 PM
Thank you so much for trusting us with such an important step! We are honored that you chose us as your team.
A loan option was prescribed, and when we realized we had more options, our officer provided three great options but it was too late to choose one of them with making our loan process start over so we had to stick with the option our loan officer...
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Reply from Kaitlin Ward at CrossCountry Mortga...
April 3rd, 2026 01:13 PM
Thank you for taking the time to leave a review. Please feel free to connect with us for additional feedback on ways we can improve your experience and our services.
Professionalism, competency, courtesy, kindness, gentleness, timeliness. We felt and believed that they had our best interest at heart.
Reply from Kaitlin Ward at CrossCountry Mortga...
April 3rd, 2026 01:13 PM
Thank you for your positive feedback. We’re happy to hear that you had a great experience with us.
Kaitlin and her team were amazing at communicating with me the whole time about the process and how everything was coming along.
They crushed it!! :)
Reply from Kaitlin Ward at CrossCountry Mortga...
April 3rd, 2026 01:13 PM
Congratulations on this big life decision! We hope to work with you again in the future.
The level of communication, friendliness, and quick response time goes unmatched!
Reply from Kaitlin Ward at CrossCountry Mortga...
April 3rd, 2026 01:13 PM
Thank you for your positive feedback. We’re happy to hear that you had a great experience with us.
Caitlin was there to answer all of our questions and Will was so communicative during the whole process. This is an amazing team full of positivity and they both excel in customer service and knowledge. It was a pleasure to work with them!!!...
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Reply from Kaitlin Ward at CrossCountry Mortga...
April 3rd, 2026 01:13 PM
Thank you for your positive feedback. We’re happy to hear that you had a great experience with us.
Communication
Reply from Kaitlin Ward at CrossCountry Mortga...
April 3rd, 2026 01:13 PM
Thank you for your feedback. If there is anything we can do to improve, please let us know.
As a first time home buyer the process seems so intimidating and a lot of unknowns, Kaitlin and the rest of the Summit team made it so easy and understandable!
Reply from Kaitlin Ward at CrossCountry Mortga...
April 3rd, 2026 01:13 PM
Congratulations on this big life decision! We hope to work with you again in the future.
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About
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Eugene, OR. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #2008843 | Branch NMLS #2822553
Products & Services
Mortgage Loan Officer
Conventional Home Loan
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Year Started
2020
Time Zone
Pacific Standard Time (PST)
Licenses
- 2008843
Disclaimer
CrossCountry Mortgage, LLC
2160 Superior Avenue, Cleveland, OH 44114
NMLS3029 | MB.803095