Kaitlin Ward at CrossCountry Mortgage
Loan Officer | NMLS #2008843
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Lacey, WA. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering...... Show More
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Reviews from Web
Kaitlin Ward is fantastic! Very quick response time, usually immediate! Did great when answering a lot of questions about things my wife and I were unfamiliar with. All in all a great experience! 10/10!
Reply from Kaitlin Ward at CrossCountry Mortga...
May 12th, 2026 06:21 PM
Colton, I'm pleased to know you had such a great experience working with me. I'm grateful for your kind words and happy to have been able to assist you and your wife. If you have any more questions in the future, feel free to reach out.
First of all, with the merger of cross country morgage in the middle of closing made everything more chalenging then usual. Kaitlin took it with stride & continued as everything was normal.A big shout out to Joe Shay, as he went far & beound...
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Reply from Kaitlin Ward
April 24th, 2026 05:44 PM
Kevin, I'm glad to hear that despite the challenges, the experience was still pleasant for you. I appreciate your kind words about my efforts and Joe Shay's dedication. If there's anything else you need, please feel free to reach out.
The communication was great, the responsiveness of the staff. They were willing to work with us and helped us overcome several speed bumps. We really appreciated their help with this purchase.
Reply from Kaitlin Ward at CrossCountry Mortga...
April 3rd, 2026 01:13 PM
Congratulations on this big life decision! We hope to work with you again in the future.
Everyone involved with our loan commuicated well. When the ineveitable glitches occurred they were dealt with quickly and efficently. We would recommend Kaitlin and Summit Funding to anyone asking for help. Thank you Kaitlin and your staff.
Reply from Kaitlin Ward at CrossCountry Mortga...
April 3rd, 2026 01:13 PM
Thank you so much for trusting us with such an important step! We are honored that you chose us as your team.
The help of everyone involved and the support I had throughout the whole process I'm truly Blessed to be owning a home at 21 and i couldnthave done it without the help of everyone on my team !
Reply from Kaitlin Ward at CrossCountry Mortga...
April 3rd, 2026 01:13 PM
Thank you for putting your trust in us! It was our pleasure to assist you throughout the process.
The team was so responsive and went above and beyond to make sure everything went smoothly.
Reply from Kaitlin Ward at CrossCountry Mortga...
April 3rd, 2026 01:13 PM
Congratulations on this big life decision! We hope to work with you again in the future.
Very easy to work with
Reply from Kaitlin Ward at CrossCountry Mortga...
April 3rd, 2026 01:13 PM
Thank you for leaving a review. If there is anything that we can do to make sure you are receiving a 5-star experience, please let us know.
The whole experience from start to finish went great! Great communication through the whole process.
Reply from Kaitlin Ward at CrossCountry Mortga...
April 3rd, 2026 01:13 PM
Congratulations on this big life decision! We hope to work with you again in the future.
Kaitlin was super communicative and nice! Helped walk us through every step and answered all our questions promptly
Reply from Kaitlin Ward at CrossCountry Mortga...
April 3rd, 2026 01:13 PM
Thank you for your positive feedback. We’re happy to hear that you had a great experience with us.
Constant communication with updates and instructions for what was needed
Reply from Kaitlin Ward at CrossCountry Mortga...
April 3rd, 2026 01:13 PM
Thank you for leaving a review. If there is anything that we can do to make sure you are receiving a 5-star experience, please let us know.
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About
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Lacey, WA. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #2008843 | Branch NMLS #1616039
Products & Services
Mortgage Loan Officer
Conventional Home Loan
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Year Started
2020
Time Zone
Pacific Standard Time (PST)
Licenses
- 2008843
Disclaimer
CrossCountry Mortgage, LLC
2160 Superior Avenue, Cleveland, OH 44114
NMLS3029 | MB.803095