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Joy Bates - Originating Branch Manager in Arlington, TX

Joy Bates

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Originating Branch Manager

The University of Texas at Arlington
The University of Texas at Arlington
Hi, I’m Joy. When you come to me for your mortgage, I start by listening. That’s how I’m able to structure your ideal home loan- by understanding your goals and priorities. Whether you’re a first-time homebuyer or a long-time homeowner or b... Show More
The University of Texas at Arlington
The University of Texas at Arlington
Location & Business Hours
Business Hours
Fri
9 AM to 5:30 PM(Open now)
Sat
closed
Sun
closed
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Reviews from Web
  • 3rd Party Review
    A
    Audrey T
    Arlington, TX
    Posted on June 6th, 2020 10:43 PM
    Joy and Liz Bates were amazing and made the process so easy! When others made it hard for us to get our dream home, they were here to help my family.
  • 3rd Party Review
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    Jeremy, D
    Arlington, TX
    Posted on May 4th, 2020 10:16 AM
    I can’t say enough good things about Joy Bates and CrossCountry Mortgage. We bought our first home in March of 2015. Joy was there every step of the way to make the process as painless as possible. Fast forward to March of 2020; Joy saw how...
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  • 3rd Party Review
    S
    Susan G
    Arlington, TX
    Posted on March 23rd, 2020 06:00 PM
    Great professional customer service- Joy Bates and her team are wonderful to work with- they made everything So easy.
  • 3rd Party Review
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    Victor E
    Arlington, TX
    Posted on February 26th, 2020 09:43 AM
    Great service and always available to answer questions. Must important, they have a willingness to help with all matter.
  • 3rd Party Review
    H
    Hazel A
    Arlington, TX
    Posted on February 22nd, 2020 02:51 PM
    This is the second time we are using The Legacy Group at CrossCountry Mortgage. Each time they made the process easy and seamless. They are quick when necessary, but still efficient. They answered all our questions and helped to put us at ease...
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    Miriam M P
    Posted on August 6th, 2017 11:51 AM
    Joy Bates has received a review with 5 star rating from Miriam M P
    Reply from Joyce Didi Joyce Mosedie
    February 19th, 2022 04:02 AM
    I was looking for the best not until I read good reviews and recommendation about Mrs Hailey Carson , with her Great skill of Trading and Mining made a good profit for so many in their trade Account. I was amazed how happy many Investors wrote...
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    Miriam M P
    Posted on August 6th, 2017 11:51 AM
    Joy Bates has received a review with 5 star rating from Miriam M P
  • facebook
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    Loura C
    Posted on July 29th, 2017 12:30 PM
    Best team around! They go above and beyond to make sure you have a smooth, enjoyable home buying process. We've used Joy and her team 3 times now and wouldn't think about going anywhere else.
  • facebook
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    Loura C
    Posted on July 29th, 2017 12:30 PM
    Best team around! They go above and beyond to make sure you have a smooth, enjoyable home buying process. We've used Joy and her team 3 times now and wouldn't think about going anywhere else.
  • facebook
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    Joy S B
    Posted on July 29th, 2017 01:51 AM
    Joy Bates has received a review with 5 star rating from Joy S B
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    About
    Hi, I’m Joy. When you come to me for your mortgage, I start by listening. That’s how I’m able to structure your ideal home loan- by understanding your goals and priorities. Whether you’re a first-time homebuyer or a long-time homeowner or buying an investment property, I offer a wide range of mortgage programs, from Conventional, FHA, VA, USDA and Jumbo loans to Reverse and Renovation loans. As a Certified Military Home Specialist, I value helping our Veterans. Whether you’re buying or refinancing, the mortgage process might seem stressful. But that’s not the case with Canopy Mortgage. My team and I have years of experience helping clients close with confidence. From application to closing, you can count on me to support you. We’ll provide continuous updates on your loan and always be available to answer your questions. Communication promotes confidence, and I want you to feel confident every step of the way. My husband and I reside in Arlington and are parents to three wonderful adult children and “JoJo” and “Pops” to three beautiful grandchildren. When I’m not busy closing loans, I enjoy spending time with my family, traveling and watching sports.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Specialities
    Mortgage loans
    Insurance policies
    Annuities
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    Education
    • The University of Texas at Arlington
      Bachelor of Business Administration (BBA)
      The University of Texas at Arlington logo
    Positions
    • Canopy Mortgage LLC - Originating Branch Manager
      Apr 9th, 2025 - Current
    • CrossCountry Mortgage, LLC - Originating Branch Manager
      Feb 28th, 2018 - Apr 9th, 2025
    Memberships
    • Rotary Club of Arlington
    • Women Inspiring Philanthropy
    Addresses and Serving Areas
    Licenses
    • NMLS #243437
    • Insurance Agent
    Gallery
    Joy Bates - Gallery Photo
    Hobbies
    • Pilates
    • Scrapbooking
    • Indoor cycling
    • View All