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Joy Bates - Originating Branch Manager in Arlington, TX

Joy Bates

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Originating Branch Manager

The University of Texas at Arlington
The University of Texas at Arlington
Hi, I’m Joy. When you come to me for your mortgage, I start by listening. That’s how I’m able to structure your ideal home loan- by understanding your goals and priorities. Whether you’re a first-time homebuyer or a long-time homeowner or b... Show More
The University of Texas at Arlington
The University of Texas at Arlington
Location & Business Hours
Business Hours
Fri
9 AM to 5:30 PM(Open now)
Sat
closed
Sun
closed
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Reviews from Web
  • 3rd Party Review
    J
    Jordan G
    Arlington, TX
    Posted on August 6th, 2021 11:35 PM
    Joy and Liz were phenomenal from the get-go. Very educational, patient, and sharp. Would highly recommend these folks. We felt comfortable having them go to bat for us and having nothing but great things to say about them and their service.
  • 3rd Party Review
    M
    Mary C
    Arlington, TX
    Posted on August 6th, 2021 04:32 PM
    Joy Bates and her team were professional, communicative and on time. Their focus was on making the transaction work out for both parties. I was the agent working with the Seller's and couldn't have been more impressed with how Joy and her team...
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  • 3rd Party Review
    M
    Megan F
    Arlington, TX
    Posted on April 17th, 2021 12:20 PM
    Working with this team was great! They had great communication during the preapproval all the way through the offer and the glorious words of “clear to close!” The biggest decision to buy a home was made easy with them working hard to get it...
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  • 3rd Party Review
    M
    Marissa F
    Arlington, TX
    Posted on December 15th, 2020 10:53 AM
    Great customer service! Everyone was helpful and quick to respond.
  • 3rd Party Review
    B
    B.Craven A
    Arlington, TX
    Posted on October 28th, 2020 07:41 PM
    Joy Bates was so supportive and helpful in our refinancing experience. I would highly recommend her services through Cross Country Mortgage!! She goes the extra mile for her clients!
  • 3rd Party Review
    R
    Randoll H
    Arlington, TX
    Posted on October 14th, 2020 01:29 PM
    Great Customer Service and attention to the details.
  • 3rd Party Review
    B
    Beth O
    Arlington, TX
    Posted on October 14th, 2020 11:09 AM
    Great service and excellent communication keeping us in the loop on each step of the process.
  • 3rd Party Review
    C
    Chris B
    Arlington, TX
    Posted on October 14th, 2020 10:53 AM
    Smooth and easy transition
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    ListwithChristina H
    Posted on September 12th, 2020 12:58 AM
    Joy was complemented by the sellers agent to me, as we represented the buyers in this tranaction. “Her communication was great and always kept me updated”. Joy & her team worked hard for our buyers and especially her access to the grant programs....
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  • 3rd Party Review
    J
    Josh H
    Arlington, TX
    Posted on July 29th, 2020 05:06 PM
    Great customer service. Joy and Liz were very helpful and always available throughout the whole process. I highly recommend using this company if you are in the market for a new home.
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    About
    Hi, I’m Joy. When you come to me for your mortgage, I start by listening. That’s how I’m able to structure your ideal home loan- by understanding your goals and priorities. Whether you’re a first-time homebuyer or a long-time homeowner or buying an investment property, I offer a wide range of mortgage programs, from Conventional, FHA, VA, USDA and Jumbo loans to Reverse and Renovation loans. As a Certified Military Home Specialist, I value helping our Veterans. Whether you’re buying or refinancing, the mortgage process might seem stressful. But that’s not the case with Canopy Mortgage. My team and I have years of experience helping clients close with confidence. From application to closing, you can count on me to support you. We’ll provide continuous updates on your loan and always be available to answer your questions. Communication promotes confidence, and I want you to feel confident every step of the way. My husband and I reside in Arlington and are parents to three wonderful adult children and “JoJo” and “Pops” to three beautiful grandchildren. When I’m not busy closing loans, I enjoy spending time with my family, traveling and watching sports.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Specialities
    Mortgage loans
    Insurance policies
    Annuities
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    Education
    • The University of Texas at Arlington
      Bachelor of Business Administration (BBA)
      The University of Texas at Arlington logo
    Positions
    • Canopy Mortgage LLC - Originating Branch Manager
      Apr 9th, 2025 - Current
    • CrossCountry Mortgage, LLC - Originating Branch Manager
      Feb 28th, 2018 - Apr 9th, 2025
    Memberships
    • Rotary Club of Arlington
    • Women Inspiring Philanthropy
    Addresses and Serving Areas
    Licenses
    • NMLS #243437
    • Insurance Agent
    Gallery
    Joy Bates - Gallery Photo
    Hobbies
    • Pilates
    • Scrapbooking
    • Indoor cycling
    • View All