Top 5%
Josh Pick, Ruoff Mortgage
Senior Loan Officer | NMLS# 134546 | Ruoff Mortgag...
Additional Licenses: NMLS# 134546 | OH - MLO.031660.001 | FL - LO109746
My customer service philosophy is surrounded by Communication and Availability. The most important part of the homebuying process is clear communication, and also being... Show More
Location & Business Hours
Business Hours
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
Sat
closed
View All days
Search Reviews
Search
Write a Review
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
Josh was great at explaining everything in very, very thorough detail as this was my first home purchase. He answered all of my calls and texts almost immediately. I can't recommend him enough!
Reply from Josh Pick | NMLS# 134546 | Ruoff Mo...
March 11th, 2024 02:12 PM
Thank you so much for taking the time to leave a review, Callie, I really appreciate the kind words! Congratulations on your home purchase!
Josh worked on the weekend and while traveling to secure my loan for my home. He was fast friendly and listened to my concerns
Reply from Josh Pick | NMLS# 134546 | Ruoff Mo...
March 11th, 2024 02:07 PM
Thank you so much for the review, Sheila! Congratulation on your new home!
Josh was super friendly and helpful. The whole process was made so simple that it didn't even feel like we really bought a house!
Reply from Owner
March 5th, 2024 05:11 PM
Thank you for taking the time to complete this survey, Crystal! It was a pleasure helping you and Hallee as first-time home buyers and am thrilled that you thought the process was so simple. That's always the #1 goal here! Thank you again and...
read more
Josh was super friendly and helpful. The whole process was made so simple that it didn't even feel like we really bought a house!
Reply from Josh Pick | NMLS# 134546 | Ruoff Mo...
March 5th, 2024 05:11 PM
Thank you for taking the time to complete this survey, Crystal! It was a pleasure helping you and Hallee as first-time home buyers and am thrilled that you thought the process was so simple. That's always the #1 goal here! Thank you again and...
read more
Josh Pick, Ruoff Mortgage has received a review with 5 star rating from Missymeowstic
Reply from Owner
April 5th, 2024 04:54 PM
Thank you so much for the 5-Star review, Melissa!
Everyone was very nice and knowledgeable and was able to walk me through the experience
Reply from Josh Pick | NMLS# 134546 | Ruoff Mo...
April 5th, 2024 04:55 PM
Thank you, Melissa! It was a pleasure assisting you with the home buying process, and I'm thrilled that you were pleased with the process.
The communication was amazing. Clear and easy to understand and everything flowed very easily. Would 100% recommend to anyone.
Reply from Owner
February 13th, 2024 08:09 PM
It's great to hear that you found my communication to be stellar! Clear communication is key throughout the mortgage loan process and one of the most important pieces to making sure you had a great experience. Thank you for choosing us and...
read more
The communication was amazing. Clear and easy to understand and everything flowed very easily. Would 100% recommend to anyone.
Reply from Josh Pick | NMLS# 134546 | Ruoff Mo...
February 13th, 2024 08:09 PM
It's great to hear that you found my communication to be stellar! Clear communication is key throughout the mortgage loan process and one of the most important pieces to making sure you had a great experience. Thank you for choosing us and...
read more
Josh Pick, Ruoff Mortgage has received a review with 5 star rating from Pam K
Reply from Owner
February 13th, 2024 08:06 PM
Thank you for taking the time to complete the review & survey, Pamela, and congratulations on your home purchase!
Josh was very helpful, and informative about the process. He made sure to keep me updated every step of the way, and answered any questions I had.
Reply from Josh Pick | NMLS# 134546 | Ruoff Mo...
February 13th, 2024 08:06 PM
Thank you for taking the time to complete the review & survey, Pamela, and congratulations on your home purchase!
281–290 of 345
About
Additional Licenses: NMLS# 134546 | OH - MLO.031660.001 | FL - LO109746
My customer service philosophy is surrounded by Communication and Availability. The most important part of the homebuying process is clear communication, and also being available in the evenings and weekends when I'm needed most. I strive to make this process as easy as possible for each of my clients. My focus is always to be honest, trustworthy, and to communicate frequently, all while offering sound and reliable guidance.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
Residential Mortgage Loans
Conventional
FHA
VA
USDA
First Time Home-Buyers
Down-Payment Assistance Programs
Search Rank ScoreLearn More →
What is the Search Rank Score®?
Experience.com’s Search Rank Score measures a professional’s online search visibility across hundreds of key SEO attributes.
Positions
- Ruoff Mortgage - Sr. Mortgage Loan OfficerMar 7th, 2022 - Current
- Chase Bank - Sr. Mortgage Loan OfficerDec 31st, 2018 - Mar 4th, 2022
Memberships
- Medina County Chamber of Commerce
- Northern Medina County Chamber of Commerce
- Affiliate Member of the Medina County Board of Realtors
Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
2006
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS# 134546
- OH - MLO.031660.001
- FL - LO109746
Gallery
View all
+5
Achievements
- President's Club 2023
- Top 1% Customer Satisfaction 2023
- "Rookie" of the Year 2023 (first full year with Ruoff Mortgage)
Hobbies
- Spending time with Family and Friends
- Golf
- Anthing involving THE Ohio State Buckeyes
View All
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
©2025 All Rights Reserved Licensing | Privacy | Contact Us