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Josh Pick, Ruoff Mortgage

Name: Ruoff Mortgage
Address: 3995 Medina Rd Ste 220, Medina, Ohio, 44256
Telephone: +1-330-760-2254
Rating: 4.95

Senior Loan Officer | NMLS# 134546 | Ruoff Mortgag...

Ruoff Mortgage - Medina

4.95

(345)

Mortgage

Mortgage Loan Officer

Contact Info

(330) 760-2254

Medina, OH

https://www.ruoff.com/JoshPick

Location & Business Hours

Business Hours

Thu

9 AM to 5 PM

Fri

9 AM to 5 PM

Sat

closed

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4.95

(345)

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Experience.com

4.93

(237)

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5.0

(108)

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Communication was very timely and clear, the process was very easy to complete

Reply from Josh Pick

May 3rd, 2024 03:10 PM

Thank you, Jamie! I appreciate you taking the time to complete the survey and leave your comments. Congratulations on your home purchase and let me know if there is anything I can do to help you or your friends in the future!

Did not like having the online experience at all. Having to sign into prtals was quite a pain especially when trying to get ready to move. Also did not find the utility connect helpful at all.i found it to be annoying.

Reply from Josh Pick

May 3rd, 2024 03:12 PM

Hi Peggy, I'm sorry you didn't like the online experience and the ability to view your documents electronically. However, congratulations on buying your Condo and I hope the rest of your experience with me and Ruoff mortgage was great!

Josh Pick, Ruoff Mortgage has received a review with 5 star rating from Matt J

Reply from Owner

May 3rd, 2024 03:13 PM

Thanks Matt! Congratulations to you and Melissa on the purchase of your home! Let me know if there's anything you need in the future. Enjoy your new home!

Josh was very professional, knowledgeable and helpful. Made this process much more easier.

Reply from Josh Pick

April 29th, 2024 09:08 PM

Thank you, Mat! I really appreciate you taking the time to complete the survey, and I'm glad you and Melissa had a great experience. Congratulations on your home purchase!

Excellent service Josh pick emazing loan officer quick.

Reply from Josh Pick

April 29th, 2024 08:43 PM

Thank you, Angel! Congratulations to you and Wanda on your home purchase. Thank you for taking the time to complete the survey!

We are very happy with this company From start to finish. Especially Josh Pick was very exceptional and professional he's responsiveness any Day and Time. made the process Quick and stress-free I recommend 100%. Thank you Josh Pick you're the...

Reply from Owner

September 10th, 2024 03:25 PM

Thank you, Wanda! It was my pleasure and I'm so happy for you and Angel...congratulations on your home purchase!!

Very quick responses.

Reply from Josh Pick

April 25th, 2024 01:21 AM

Thanks Haley! Communication is key during the mortgage process and I'm glad you and Bryan had a positive experience. Congratulations!!

Josh was fantastic to work with, he was responsive whenever we had questions or requests and did a phenomenal job of guiding us through the loan process.

Reply from Josh Pick

April 25th, 2024 01:20 AM

Thank you, Bryan! I'm happy you and Haley had a positive experience with the loan process, and congratulations again on your home purchase! Thank you for taking the time to complete the survey and your kind words.

Josh Pick, Ruoff Mortgage has received a review with 5 star rating from Eamon O

Reply from Owner

April 25th, 2024 01:18 AM

Thank you for taking the time to complete the survey, Eamon, and congratulations on your home purchase! I'm glad it was a good experience and smooth process for you!

Josh was top notch. Very communicative, had no issues coordinating with realtors or vendors. Really no bad things to say about his performance at all.

Reply from Josh Pick

April 25th, 2024 01:18 AM

Thank you for taking the time to complete the survey, Eamon, and congratulations on your home purchase! I'm glad it was a good experience and smooth process for you!

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About

Additional Licenses: NMLS# 134546 | OH - MLO.031660.001 | FL - LO109746 My customer service philosophy is surrounded by Communication and Availability. The most important part of the homebuying process is clear communication, and also being available in the evenings and weekends when I'm needed most. I strive to make this process as easy as possible for each of my clients. My focus is always to be honest, trustworthy, and to communicate frequently, all while offering sound and reliable guidance.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Specialities

Residential Mortgage Loans

Conventional

FHA

USDA

First Time Home-Buyers