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Josh Pick, Ruoff Mortgage
Senior Loan Officer | NMLS# 134546 | Ruoff Mortgag...

Additional Licenses: NMLS# 134546 | OH - MLO.031660.001 | FL - LO109746
My customer service philosophy is surrounded by Communication and Availability. The most important part of the homebuying process is clear communication, and also being... Show More
Location & Business Hours
Business Hours
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
Sat
closed
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Reviews from Web
We interviewed around 4 different people for this role in our lives and Josh by far made us feel the most comfortable and we were confident in our decision with working with him. He was so prompt with responding, even when he had other things...
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Reply from Owner
September 13th, 2024 03:13 PM
Thank you so much for the kind words, Tabitha! I really appreciate you taking the time out of your day to leave such a great review! Congratulations!
Josh did an amazing job understanding our situation, where others were not always certain. Being employed in a field that jumps company to company makes things complicated, but he managed to navigate it with us! Also being so responsive to...
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Reply from Josh Pick - NMLS 134546
August 2nd, 2024 02:25 PM
Thank you, Alex! I appreciate you and Tabitha and your patience! It can make it tricky with Union work but you both were fantastic in understanding why we needed to verify what we did. You made the process much simpler. Congratulations on your...
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Josh was fantastic and very helpful throughout the entire process.
Reply from Josh Pick - NMLS 134546
July 28th, 2024 03:56 PM
Thank you, Matt...I appreciate you taking the time to complete the survey and a big congratulations to you and Kylie! If you need anything at all, please let me know, and we'll be sure to keep a close eye on interest rates to get your payment...
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Josh went above and Beyond as my Mortgage guy ! He came out and helped me paint my shed to pass FHA inspection ! Was on top of everything from the start . Never any surprises!! Highly recommend him !!!
Reply from Owner
September 13th, 2024 03:14 PM
Thanks Stephanie! I can't say I'm a very good painter but it got the job done, LOL. Congratulations on your new home!
Our loan officer made everything easy to understand. He was quick to respond at any time, and so very nice.
Reply from Josh Pick, Ruoff Mortgage
July 11th, 2024 06:13 PM
Thank you so much, Nickie, for taking the time to complete the survey. It really means a lot to me and I appreciate the kind words! Congratulations on your new condo and we'll chat soon!
We were always kept up to date on anything happening. Josh always was quick to answer any questions we had and helped us with any problems.
Reply from Josh Pick, Ruoff Mortgage
July 11th, 2024 07:10 PM
Thank you, Stephanie, and congratulations to you and Henry on your new home! I hope you love it there!
Josh Pick, Ruoff Mortgage has received a review with 5 star rating from Mike C
Josh Pick was very personable, dilgent, and infomative. Overall great experience. Thank you for your help.
Reply from Josh Pick, Ruoff Mortgage
July 11th, 2024 07:09 PM
Thanks for taking the time to do the survey, Michael, and hope you had a great trip across the Country!
Josh goes above and beyond for his clients ! Fast updates , fast communication. He helped me paint my shed to pass FHA inspection !! Stephanie Petro not Ethan Petro lol Highly Recommended Josh !!
Reply from Owner
September 13th, 2024 03:14 PM
2 reviews in 1! Thanks so much, Stephanie :)
Josh went above and Beyond as my Mortgage guy ! He came out and helped me paint my shed to pass FHA inspection ! Was on top of everything from the start . Never any surprises!!
Reply from Josh Pick, Ruoff Mortgage
July 11th, 2024 07:16 PM
Thanks Stephanie! It was my pleasure, and don't forget to send me the completed pictures for when you fully repaint the shed, lol!!
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About
Additional Licenses: NMLS# 134546 | OH - MLO.031660.001 | FL - LO109746
My customer service philosophy is surrounded by Communication and Availability. The most important part of the homebuying process is clear communication, and also being available in the evenings and weekends when I'm needed most. I strive to make this process as easy as possible for each of my clients. My focus is always to be honest, trustworthy, and to communicate frequently, all while offering sound and reliable guidance.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
Residential Mortgage Loans
Conventional
FHA
VA
USDA
First Time Home-Buyers
Down-Payment Assistance Programs
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Positions
- Ruoff Mortgage - Sr. Mortgage Loan OfficerMar 7th, 2022 - Current
- Chase Bank - Sr. Mortgage Loan OfficerDec 31st, 2018 - Mar 4th, 2022
Memberships
- Medina County Chamber of Commerce
- Northern Medina County Chamber of Commerce
- Affiliate Member of the Medina County Board of Realtors
Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
2006
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS# 134546
- OH - MLO.031660.001
- FL - LO109746
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Achievements
- President's Club 2023
- Top 1% Customer Satisfaction 2023
- "Rookie" of the Year 2023 (first full year with Ruoff Mortgage)
Hobbies
- Spending time with Family and Friends
- Golf
- Anthing involving THE Ohio State Buckeyes
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Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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