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Josh Pick, Ruoff Mortgage
Senior Loan Officer | NMLS# 134546 | Ruoff Mortgag...

Additional Licenses: NMLS# 134546 | OH - MLO.031660.001 | FL - LO109746
My customer service philosophy is surrounded by Communication and Availability. The most important part of the homebuying process is clear communication, and also being... Show More
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Business Hours
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9 AM to 5 PM
Fri
9 AM to 5 PM
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closed
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Reviews from Web
Josh Pick, Ruoff Mortgage has received a review with 5 star rating from Carissa K
Reply from Owner
February 24th, 2025 02:30 PM
Thank you, Carissa, and a big Congratulations to your family on your next journey and making the home your own!
Josh was patient and easy to work with. He always answered our questions in a very timely fashion.
Reply from Josh Pick - NMLS 134546
February 22nd, 2025 07:29 PM
Thank you, Carissa! I appreciate you taking the time to do the survey and leave some feedback. Congratulations to you and Todd on your home purchase!
We felt your knowledge and step by step process was great! If we had a question, it was promptly. We will recommend Josh/Ruoff Mortgage to others. We were very satisfied.
Reply from Josh Pick - NMLS 134546
February 17th, 2025 02:20 AM
Thank you so much, Susan! Congratulations to you and Craig on your home purchase and it was so great meeting you both! I very much appreciate your kindness and you taking the time to complete the survey and leave a testimonial :)
Josh Pick was the best mortgage broker that we ever had, I will strongly recommend him to anyone I know looking for a mortgage.
Reply from Josh Pick
February 17th, 2025 02:21 AM
Thank you, Craig! I appreciate you and Susan, and it was my pleasure helping you both with your home purchase. I look forward to helping Jessica when she's ready to buy a home as well!
Honesty and availability
Reply from Josh Pick - NMLS 134546
February 14th, 2025 06:38 PM
Chad, thank you so much for your kind words...I greatly appreciate it! Looking forward to helping you again in the future once interest rates drop!
As a Realtor, I work with many lenders and I tend to be selective about who I trust with my personal business.Throughout the lending process, there were a few uncertainties (on my end), but Josh guided me through every step with professionalism...
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Reply from Owner
February 12th, 2025 08:39 PM
Lauren, thank you so much for your kind words. It means a lot to me that you trusted me with your own mortgage, especially given your experience in real estate. I'm glad I could guide you through the process and address any uncertainties you...
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As a Realtor, I work with many lenders and I tend to be selective about who I trust with my personal business.Throughout the lending process, there were a few uncertainties (on my end), but Josh guided me through every step with professionalism...
read more
Reply from Josh Pick
June 29th, 2025 11:34 PM
Thank you, Lauren! I very much appreciate you taking the time to leave a review. Congratulations on your home purchase...looking forward to seeing the finished product!
As a Realtor, I work with many lenders and I tend to be selective about who I trust with my personal business. Throughout the lending process, there were a few uncertainties (on my end), but Josh guided me through every step with professionalism...
read more
Reply from Josh Pick - NMLS 134546
February 12th, 2025 07:28 PM
Thank you, Lauren! It was my pleasure, and I truly appreciate you taking the time to leave such an awesome review for me!
Josh Pick, Ruoff Mortgage has received a review with 5 star rating from Denise S
Reply from Owner
February 14th, 2025 06:39 PM
Thank you so much for leaving a review, Denise! It was my pleasure working with you and your seller on the home sale!
Josh!!! (Inserts happy tears) went above and beyond!! He was transparent throughout the whole process!! He made buying our home painless, easy, and joyful! Very knowledgeabl and personable. Working with Josh, you weren't a file that he was...
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Reply from Josh Pick
June 29th, 2025 11:36 PM
Lol, "Josh4President." Definitely 1 job I would never want, but thank you so much for the kind words. It was my pleasure working with you and congratulations on your new home!!
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About
Additional Licenses: NMLS# 134546 | OH - MLO.031660.001 | FL - LO109746
My customer service philosophy is surrounded by Communication and Availability. The most important part of the homebuying process is clear communication, and also being available in the evenings and weekends when I'm needed most. I strive to make this process as easy as possible for each of my clients. My focus is always to be honest, trustworthy, and to communicate frequently, all while offering sound and reliable guidance.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
Residential Mortgage Loans
Conventional
FHA
VA
USDA
First Time Home-Buyers
Down-Payment Assistance Programs
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Positions
- Ruoff Mortgage - Sr. Mortgage Loan OfficerMar 7th, 2022 - Current
- Chase Bank - Sr. Mortgage Loan OfficerDec 31st, 2018 - Mar 4th, 2022
Memberships
- Medina County Chamber of Commerce
- Northern Medina County Chamber of Commerce
- Affiliate Member of the Medina County Board of Realtors
Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
2006
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS# 134546
- OH - MLO.031660.001
- FL - LO109746
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+5
Achievements
- President's Club 2023
- Top 1% Customer Satisfaction 2023
- "Rookie" of the Year 2023 (first full year with Ruoff Mortgage)
Hobbies
- Spending time with Family and Friends
- Golf
- Anthing involving THE Ohio State Buckeyes
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Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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