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Josh Pick, Ruoff Mortgage
Senior Loan Officer | NMLS# 134546 | Ruoff Mortgag...

Additional Licenses: NMLS# 134546 | OH - MLO.031660.001 | FL - LO109746
My customer service philosophy is surrounded by Communication and Availability. The most important part of the homebuying process is clear communication, and also being... Show More
Location & Business Hours
Business Hours
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
Sat
closed
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Reviews from Web
Josh was super informative, quick to respond, and easy to work with. I highly recommend him!
Reply from Josh Pick, Ruoff Mortgage
September 16th, 2025 06:17 PM
Thank you, Tristin! I appreciate you taking the time to leave a review and complete the survey, and congratulations again on your home purchase. Let me know if you need anything in the future...I'll be here to assist!
Excellent experience!
Reply from Owner
September 16th, 2025 06:16 PM
Thank you for leaving a review, David! It was my pleasure and I'm happy you had a great experience!
Thank you!
Reply from Josh Pick, Ruoff Mortgage
September 9th, 2025 03:18 PM
Thank you, David...pleasure working with you to secure your mortgage loan!
Josh Pick, Ruoff Mortgage has received a review with 5 star rating from Justin Y
Thanks to Josh for the excellent service. He was very responsive and guided us through the mortgage process with clear directions.
Reply from Josh Pick, Ruoff Mortgage
August 21st, 2025 04:40 PM
Thank you, Matt, and congratulations to you and Kennedy! I'm glad we were able to get this done for you when things seemed to come to a standstill with the first lender!
quick response times, after hours responses, answered my questions well and broke everything down for me so I could understand things better. Overall made my first home buying experience pleasant .
Reply from Josh Pick, Ruoff Mortgage
August 16th, 2025 08:18 PM
Great, thank you, Brandon! That's exactly the kind of feedback I shoot for. Congratulations again, and I appreciate you taking the time to complete the survey!
Open and easy communication Always willing to answer any questions . Made my first house purchase super easy and stress free!
Reply from Josh Pick, Ruoff Mortgage
August 12th, 2025 04:35 PM
Thanks Hailie, glad to hear that your first house purchase felt easy and stress-free. If you have any more questions now or in the future, I'm just a message away!
Friendly, expedient, and thorough. Great experience
Reply from Owner
August 12th, 2025 04:33 PM
Thank you, Dave, and congratulations on your home purchase! Let me know if you need anything in the future!
Friendly, expedient, thorough. Great experience
Reply from Josh Pick, Ruoff Mortgage
August 12th, 2025 04:33 PM
Thank you, Dave, and congratulations on your home purchase! Let me know if you need anything in the future!
Seamless experience. Honest and worked to find the best deal possible.
Reply from Owner
August 12th, 2025 04:29 PM
Thank you so much, Kathy...congratulations to your son on his new home! I'm happy I was able to be a part of it!
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About
Additional Licenses: NMLS# 134546 | OH - MLO.031660.001 | FL - LO109746
My customer service philosophy is surrounded by Communication and Availability. The most important part of the homebuying process is clear communication, and also being available in the evenings and weekends when I'm needed most. I strive to make this process as easy as possible for each of my clients. My focus is always to be honest, trustworthy, and to communicate frequently, all while offering sound and reliable guidance.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
Residential Mortgage Loans
Conventional
FHA
VA
USDA
First Time Home-Buyers
Down-Payment Assistance Programs
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Positions
- Ruoff Mortgage - Sr. Mortgage Loan OfficerMar 7th, 2022 - Current
- Chase Bank - Sr. Mortgage Loan OfficerDec 31st, 2018 - Mar 4th, 2022
Memberships
- Medina County Chamber of Commerce
- Northern Medina County Chamber of Commerce
- Affiliate Member of the Medina County Board of Realtors
Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
2006
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS# 134546
- OH - MLO.031660.001
- FL - LO109746
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Achievements
- President's Club 2023
- Top 1% Customer Satisfaction 2023
- "Rookie" of the Year 2023 (first full year with Ruoff Mortgage)
Hobbies
- Spending time with Family and Friends
- Golf
- Anthing involving THE Ohio State Buckeyes
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Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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