New American Funding - John Reges

Name: New American Funding - Columbia, MD
Address: 10490 Little Patuxent Pkwy Ste 39, Columbia, Maryland, 21044
Telephone: +1-800-450-2010
Rating: 4.02

Sr. Loan Officer

New American Funding - Columbia, MD

4.02

(17)

New American Funding is a family-owned business, dedicated to helping other families and individuals improve their quality of living. We’re a Fannie Mae, Freddie Mac, and Ginnie Mae direct lender, seller, and servicer, and even though we ha...... Show More

Mortgage

Mortgage Loan Officer

Contact Info

(800) 450-2010

Columbia, MD

https://www.newamericanfunding.com/mortgage-loans/JohnReges

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4.02

(17)

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4.15

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Reply from John Reges

June 15th, 2026 07:16 PM

Syed, I appreciate your feedback. I'm glad to have been able to meet your expectations with my commitment. If you have any other needs or questions, please don't hesitate to reach out to me.

John went above and beyond to help with getting our closing rescheduled after our original loan processor left the company with no closing documents prepared and did not notify us that closing would not occur on the date agreed upon. He has...

Reply from John Reges

June 12th, 2026 01:33 PM

Karen, I appreciate you sharing your experience. I'm glad I could assist in rescheduling your closing and answer your questions. If there's anything else you need, please feel free to reach out to me.

The information was clear and communication was always available when needed

Reply from John Reges

June 11th, 2026 05:16 PM

Thank you, Nicole, for your feedback. I'm happy that you found the information clear and communication accessible. If there's anything else you need assistance with, feel free to reach out to me.

Communication and follow through. John on multiple occasions failed to communicate when he scheduled it. When I reached out with questions and concerns John failed to respon. I don't mean he was late getting back to me, I mean he never responded....

Reply from John Reges

March 20th, 2026 04:17 PM

We sincerely apologize that your loan experience with our company was anything less than satisfactory. Please contact our Customer Service ~~*********************~~ as we would like to address your concerns.

Quick turn around and very helpful

Reply from John Reges

March 16th, 2026 03:08 PM

Thank you for your time to leave a review regarding your experience with New American Funding. Should you require any further assistance or information, please let us know.

The responsiveness and the entire process with the team made our experience stressfree. John got the ball rolling quickly and Caley was just so amazing every step of the way. She is a rock star!

Reply from John Reges

March 12th, 2026 01:16 PM

Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.

All good, communication and fast

Reply from John Reges

February 16th, 2026 03:17 PM

I appreciate your positive feedback, Eddy. I'm glad to hear that you found the communication swift and effective. It's important to me to ensure the process goes smoothly for my clients. If there's anything else you need, please don't hesitate...

Excellent service

Reply from John Reges

February 16th, 2026 05:11 PM

Thank you for your kind words, Emanuel. I'm pleased to know you were satisfied with the service provided. If you have any further needs or questions, feel free to reach out to me anytime.

Most communication was returned within one business day.

Reply from John Reges

February 9th, 2026 03:58 PM

Elizabeth, thank you for sharing your feedback. I understand the importance of timely communication, and I'm pleased to know that I was able to meet your expectations in this regard. If there's anything more I can do to assist you, please let...

Competent mortgage staff. If I could reverse this process that still has not been satsfied i would pull my loan.I even copied customer service on an email to the loan officer with my concerns and still no response. The mission states they cater...

Reply from John Reges

February 5th, 2026 08:13 PM

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Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

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Mortgage Lending