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Joel Scheer, Ruoff Mortgage
VP Branch Manager | NMLS# 236407 | Ruoff Mortgage ...

Additional Licenses: NMLS# 236407.
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and s... Show More
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Business Hours
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9 AM to 5 PM
Fri
9 AM to 5 PM
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Reviews from Web
Taking the time with us when we needed that little extra time to understand things. I'd recommend you a 1000x over. All questions we asked were done throughly and professionally. A very good experience in all.
Reply from Joel Scheer, Ruoff Mortgage
September 11th, 2025 10:56 PM
Janet, WOW......... a 1000x over! That is certainly a new one for me in a review, but I will absolutely take it - thank you! So glad I could be part of your relocation and I wish you guys all the very best in your new home. Please reach out...
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Joel ensured that my husband and I knew where we were at in my loan process at all times and it really helped with our nerves . He also answered every question we had and was very knowledgeable
Reply from Joel Scheer, Ruoff Mortgage
September 11th, 2025 10:51 PM
Thank you so very much for the 5-star review Lainie! I sincerely appreciate your trust in providing me yet another opportunity to help you with the purchase of a a new place. I hope you have many years of happiness in your new home. Take good...
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All the explain they did plus when I got confused they took the time so I could understand it
Reply from Joel Scheer, Ruoff Mortgage
September 11th, 2025 10:44 PM
I really appreciate the positive review Danl, thanks! You were a pleasure to work with sir. Welcome to Indiana!
The MLO was educated and informed with years of experienc. he made the entire process very easy.
Reply from Joel Scheer, Ruoff Mortgage
September 11th, 2025 10:39 PM
Appreciate the positive review Trenton, thank you kindly! Wishing you guys all the best in your new home!
Joel was great about communicating and explaining everything!
Reply from Joel Scheer, Ruoff Mortgage
September 11th, 2025 10:36 PM
Thank you for the positive feedback Ali, very much appreciated!
Joel was incredible to work with. Patient, knowledgeable, responsive. No surprises, would recommend.
Reply from Owner
September 11th, 2025 10:29 PM
Thank you kindly for the 5 star Google review Jake, very much appreciated!
oel was incredible to work with. He was extremely knowledgeable, and the difference between him and another mortgage offer was his responsiveness and patience and thorough explanation s when I had questions about the process. He can be a bit...
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Reply from Joel Scheer, Ruoff Mortgage
September 11th, 2025 10:30 PM
Thank you for the great review Jake, I sincerely appreciate it. Hope you are enjoying your new home!
I couldn't ask for a better experience is this was my first home that I bought by myself. Thank you Joel for taking such good care of me.
Reply from Owner
September 11th, 2025 10:28 PM
Thank you Dee, you are very welcome. The pleasure was all mine!
Joel went out of this way to make sure that I was okay. I felt like I was in really good hands.
Reply from Joel Scheer
August 11th, 2025 05:05 PM
Deanna, thank you so much for your kind words. I'm really glad I could be there for you and provide the reassurance you needed. It's important to me that my clients feel supported throughout the process. Please feel free to reach out if you...
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He walked on water to help my family and I with the loan for the new house and even with me not being good at technology he helped me more than enough very good guy and very good work ethic
Reply from Joel Scheer, Ruoff Mortgage
July 23rd, 2025 03:55 PM
Jerry, I truly appreciate your kind words. I'm glad I could assist you and your family throughout the loan process and provide the help needed. I'm thankful for your trust in me.
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About
Additional Licenses: NMLS# 236407.
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and should be treated as such. I strive to make this process as easy as possible for each of my clients. My focus is always to be honest, trustworthy, and to communicate frequently, all while offering sound and reliable guidance.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Specialities
FHA Loans
USDA Loans
VA Loans
Conventional Loans
First Time Homebuyers
IHCDA Down Payment Assistance
Ruoff HomeNow FHA Down Payment Assistance Program
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Memberships
- Indiana Mortgage Bankers Association - State
- Northeast Indiana Mortgage Bankers Association - Chapter
- Home Builders Association of Fort Wayne
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Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
2001
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS# 236407
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Achievements
- President of Indiana Mortgage Bankers Association 2022 - 2023
Hobbies
- Golf
- Weekend family game nights
- Puzzles
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Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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