Top 5%
Joel Scheer, Ruoff Mortgage
VP Branch Manager | NMLS# 236407 | Ruoff Mortgage ...
Additional Licenses: NMLS# 236407.
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and s... Show More
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9 AM to 5 PM(Open now)
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9 AM to 5 PM
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Joel was the most attentive, knowledgeable, friendly and helpful person I have ever done any sort of business with. Above and beyond does not even come close to describing what Joel did for us, even through the holiday season, he was right...
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Reply from Joel Scheer | NMLS# 236407 | Ruoff ...
December 27th, 2023 11:37 PM
Dave, I am truly humbled by your kind words. In fact, it left me virtually speechless (and for anyone that knows me, you now included, that is saying something)! Therefore, I'll simply state that your comments here really mean the world to...
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Joel Scheer, Ruoff Mortgage has received a review with 5 star rating from Kyle J
It felt very personal
Reply from Joel Scheer | NMLS# 236407 | Ruoff ...
December 26th, 2023 06:50 PM
Thanks Kyle for taking the time to complete the survey and for the perfect rating - I appreciate you! In my view the personal touch is what this is all about, so I am glad to have you affirm that in your feedback. Let me know when we can get...
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My loan officer was very straight to the point and made an effort to bring up everything relevant that I would need to know.
Reply from Joel Scheer | NMLS# 236407 | Ruoff ...
December 26th, 2023 06:02 PM
I am very grateful for the 5-star rating Rhema, thank you! My aim is to always keep the process transparent and ensure that my clients are well-informed at every stage. Therefore, I do appreciate your comments on this. It was a pleasure working...
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My whole experience was amazing! There were so many complications surrounding my sale and buy and Joel went above and beyond to make sure everything was right and we knew all the updates. I would recommend to never use anywhere else!
Reply from Joel Scheer | NMLS# 236407 | Ruoff ...
December 26th, 2023 05:28 PM
Thrilled to hear feedback about your positive experience Tanya. It was my pleasure to help navigate through the complexities of the sale and purchase process, and pleased to know that my efforts made a difference to Dave and yourself. As I...
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Joel is incredibly helpful and straight to the point! I am happy to have received his help.
Joel was great to work with and very helpful in areas of unknown for me considering I was a first time homebuyer.
Reply from Joel Scheer | NMLS# 236407 | Ruoff ...
December 26th, 2023 04:25 PM
Thank you for your kind review and 5-star rating Logan - it truly means a lot to me! Please don't hesitate to reach out if you have any questions in the future. Cheers to your new home, and looking forward to the grand tour at your party here...
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Joel Scheer, Ruoff Mortgage has received a review with 5 star rating from Cameron R
Everything is perfect.
Reply from Joel Scheer | NMLS# 236407 | Ruoff ...
December 8th, 2023 06:52 PM
Hello Tyler, thank you kindly for taking the time to complete your experience survey and for providing a 5 star review, I sincerely appreciate it. You guys get 5 stars for being awesome too! It warms my heart to to have you state "everything...
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Joel was extremely knowledgeable about the loan process and was a huge help in navigating the process as a first time homebuyer. He was always quick to give me updates and check in regularly.
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About
Additional Licenses: NMLS# 236407.
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and should be treated as such. I strive to make this process as easy as possible for each of my clients. My focus is always to be honest, trustworthy, and to communicate frequently, all while offering sound and reliable guidance.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Specialities
FHA Loans
USDA Loans
VA Loans
Conventional Loans
First Time Homebuyers
IHCDA Down Payment Assistance
Ruoff HomeNow FHA Down Payment Assistance Program
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Memberships
- Indiana Mortgage Bankers Association - State
- Northeast Indiana Mortgage Bankers Association - Chapter
- Home Builders Association of Fort Wayne
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Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
2001
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS# 236407
Gallery
Achievements
- President of Indiana Mortgage Bankers Association 2022 - 2023
Hobbies
- Golf
- Weekend family game nights
- Puzzles
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Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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