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Joel Koziol, Ruoff Mortgage - Senior Loan Officer | NMLS# 1539247 | Ruoff Mortgage NMLS# 141868 in Grand Rapids, MI

Joel Koziol, Ruoff Mortgage

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Senior Loan Officer | NMLS# 1539247 | Ruoff Mortga...

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At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
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Location & Business Hours
Business Hours
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
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5 Star
96%
4 Star
4%
3 Star
0%
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Reviews from Web
  • google
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    Missy Y
    Posted on April 14th, 2026 03:10 PM
    Joel Koziol, Ruoff Mortgage has received a review with 5 star rating from Missy Y
    Reply from Owner
    April 27th, 2026 06:29 PM
    Thank you for the great rating, Missy. I'm glad to know you had a positive experience. If you ever need further assistance, feel free to reach out.
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    Melissa Y
    Grand Rapids, MI
    Posted on April 14th, 2026 03:10 PM
    Joel was wonderful to work with and was always available to provide reassurance during the challenging times.
    Reply from Joel Koziol, Ruoff Mortgage
    April 14th, 2026 03:17 PM
    Thanks for the great review Missy! You were so much fun to work with on this, though I know there were a couple speed bumps along the way, we got through them!!
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    Roberto M S
    Holland, MI
    Posted on April 6th, 2026 04:09 PM
    Exceptional customer service
    Reply from Joel Koziol, Ruoff Mortgage
    April 6th, 2026 04:21 PM
    Thank you for the great review Roberto! I was so happy to help you get into your new home!
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    Aidan J W
    Cedar Springs, MI
    Posted on December 10th, 2025 12:03 AM
    Joel absolutely rocked it during the process! He is phenomenal to work with!!!
    Reply from Joel Koziol, Ruoff Mortgage
    December 11th, 2025 05:50 PM
    Aidan! So happy for you and your new home! I hope the move in went smoothly! Please let me know if any questions come up!
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    Bobby J R
    Niles, MI
    Posted on November 14th, 2025 06:39 PM
    My loan officer Joel was very helpful. with getting the process completed with limited inconveniences to myself .
    Reply from Joel Koziol, Ruoff Mortgage
    November 14th, 2025 06:45 PM
    I’m glad to know that I could be helpful during the process and minimize any inconveniences for you. If you have any further questions or need assistance at any point, please feel free to reach out.
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    Jordon K
    Ravenna, MI
    Posted on November 3rd, 2025 09:56 PM
    Always available if I needed any help or had any questions
    Reply from Joel Koziol, Ruoff Mortgage
    November 4th, 2025 03:05 PM
    I was so excited for you to get your new home here in Michigan and closer to family! Especially with the baby now here!
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    Donna E C
    Grand Haven, MI
    Posted on October 31st, 2025 03:19 PM
    Joel was current and willing to explain everything with a smile. Always pleasant and courteous. He was pleasant and easy to work with.
    Reply from Joel Koziol, Ruoff Mortgage
    October 31st, 2025 03:24 PM
    It’s encouraging to know that you found my approach pleasant and easy to work with. I’m glad I was able to provide explanations that were helpful. Should you need any further assistance, feel free to contact me.
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    Amy D S
    Whitehall, MI
    Posted on October 9th, 2025 03:17 PM
    Joel was absolutely fantastic to work with!!! Thank you!! There were a couple of struggles with underwriting, and Joel got those issues resolved so that the process kept moving!! i am very thankful for all Joel did for me and I have already...
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    Reply from Joel Koziol, Ruoff Mortgage
    October 9th, 2025 03:34 PM
    Thank you for the great review Amy! I was so happy to be able to help you with this refinance, these are the situations that make me love what I do!
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    Jillian K A
    Zeeland, MI
    Posted on October 1st, 2025 01:41 PM
    Joel was very attentive and was so great to work with. His communication was excellent and he made our experience seamless.
    Reply from Joel Koziol, Ruoff Mortgage
    October 1st, 2025 01:58 PM
    Thank you for this great review Jill! I was so happy to help you and KJ get into your new home! Thank you for trusting me through this process and making it as easy as possible!
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    Stephen A J
    Grand Haven, MI
    Posted on September 16th, 2025 03:19 PM
    I was kept in the loop the entire time.
    Reply from Joel Koziol, Ruoff Mortgage
    September 19th, 2025 02:01 PM
    Thanks for the review! I try to keep everyone in the loop as much as I can!
  • 11–20 of 140
    About
    At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 40 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Mortgage Refinance
    Specialities
    FHA
    USDA
    MSHDA
    Conventional Mortgages
    Bank Statement Mortgage Options
    Mortgage Advice
    Credit Repair plans
    Refinance
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    What is the Search Rank Score®?
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    Memberships
    • Homeless Prevention Partners - Golf Chair
    • The Chamber - Grand Haven, Spring Lake
    • The Chamber - Ambassador
    • View All
    Addresses and Serving Areas
    Primary Serving Area

    Year Started

    2016

    Time Zone

    Eastern Standard Time (EST)
    Licenses
    • NMLS 1539247
    Achievements
    • Strategic Partner of the Year - Women's Council of Realtors - Lakeshore
    Hobbies
    • Reading
    • Golfing
    • Boating
    • View All
    Disclaimer
    Equal Housing Lender
    Ruoff Mortgage Company, Inc. is an Equal Housing Lender
    Ruoff Mortgage Company, Inc. | NMLS ID #141868
    1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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