Top 5%
Joe Smith at CrossCountry Mortgage
Branch Manager / SVP | NMLS #481139
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Boston, MA. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considerin... Show More
Location & Business Hours
Business Hours
Thu
8:30 AM to 5 PM
Fri
8:30 AM to 5 PM
Sat
closed
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Reviews from Web
Great service
Reply from Joe Smith at CrossCountry Mortgage ...
March 20th, 2024 03:48 PM
I'm thrilled to hear that you were satisfied with the service provided, Shankar. It's always my goal to make the loan process as smooth and efficient as possible for my clients. Your positive feedback means a lot and I'm grateful for your 5-star...
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Amazing time! Joe, Minh, and the closing team were seamless. I’ve used other sites that were clunky or hard to e-sign. This was a breeze, allowing us to focus on the house’s next steps. Would recommend again!
Reply from Joe Smith
March 20th, 2024 03:49 PM
I'm thrilled to hear about your positive experience, Kameron. It's wonderful that Minh and the closing team could make the process seamless for you. We strive to make the mortgage process as straightforward and efficient as possible, so I'm...
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Joe Smith at CrossCountry Mortgage has received a review with 5 star rating from Nathan G
Reply from Owner
July 16th, 2023 12:00 AM
Thank you for choosing us for your mortgage needs!
Excellent job navigating a difficult transaction and closing 57 South St in chestnut hill MA.
👍🏻👍🏻
Reply from Joe Smith
March 20th, 2024 03:47 PM
I'm sincerely grateful for your generous review, Moshe. I'm glad to know that your experience with us at CrossCountry Mortgage, LLC was satisfactory. Navigating complex transactions and ensuring timely closures is always our priority, and your...
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I’m thankful for joe’s team .
It was good experience to work with them and so convenient.
Reply from Joe Smith
March 20th, 2024 03:49 PM
Thank you for the glowing 5-star rating, Pristina! My team and I at CrossCountry Mortgage are equally thankful for the opportunity to serve you. We're thrilled to hear that you had a convenient and positive experience working with us. Your...
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Joe and Jeff are an absolute pleasure to work with! Both of them are very thorough and responsive and the whole team is fantastic!
Reply from Joe Smith
March 20th, 2024 03:47 PM
I'm truly grateful for your kind words, Kate. It's always a pleasure to work with you. Your review reaffirms the hard work we put in every day at CrossCountry Mortgage. Your satisfaction is our priority, and we're delighted to know that our...
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I preferred working with Joe rather than anyone else. I felt he was detailed in his communications where as other members of the team were too vague on the details of what was needed from me.Todays refinance process is unbelievably arduous...
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Reply from Joe Smith
March 20th, 2024 03:50 PM
I appreciate your kind words, Ruth. It's my goal to make the loan process as clear and straightforward as possible for clients. You're absolutely right, the refinancing process can be demanding at times, and I'm glad I could help make it less...
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Joe and his entire team did an amazing job. My loan was not a simple one, and his team handled it beautifully!
Reply from Joe Smith at CrossCountry Mortgage ...
March 22nd, 2024 03:39 PM
Bradford, it's great to hear that you had a positive experience with us at CrossCountry Mortgage. Our aim is always to provide the best service to our clients. Your kind words have truly made our day! Thank you for the 5-star rating and for...
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Great experience. The team was very responsive and answered any and all questions I had about the process. They made the overwhelming process of getting a mortgage simple and stress free. I highly recommend Joe, Jeff and the team! I will be...
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Reply from Joe Smith
March 22nd, 2024 03:40 PM
Thank you for your wonderful review, Shaina. We're glad that we could make the mortgage process simple and stress-free for you. Our team prides itself on being responsive and available to answer any and all questions our clients may have. We're...
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Joe has a great team to work with. They are all readily available to talk and explained everything transparently and in understandable terms.
Only things is if they can request all or most of the documents at once.
Reply from Joe Smith
October 30th, 2025 04:49 PM
Madhu, thank you for sharing your experience with us. We're pleased to hear that Joe's team provided clear communication and accessibility throughout the process. We appreciate your feedback on document requests and will certainly look into...
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About
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Boston, MA. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #481139 | Branch NMLS #2426825
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Conventional Home Loan
Specialities
Conventional Loans
FHA Loans
VA Loans
USDA Loans
Jumbo Loans
Adjustable-Rate Mortgages (ARMs)
Fixed-Rate Mortgages
Reverse Mortgages
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Positions
- Cross Country Mortgage - Branch ManagerAug 8th, 2022 - Current
Memberships
- University of Southern California Council on Opportunity and Regional Engagement
- GBAR Greater Boston Association of REALTORS
- The Quin House
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Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
2003
Time Zone
Eastern Standard Time (EST)
Licenses
- 481139
Achievements
- Top recipient of the CCM Cares Award 2025 for charitable contributions to the local Boston community
- Scottsman Guide recipient of Top Veterans Loan Originator 2025
- Provost level membership of the USC Associates, the university’s premier philanthropic support group
Hobbies
- Running
- Working out
- Exploring the world
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Disclaimer
CrossCountry Mortgage, LLC
2160 Superior Avenue, Cleveland, OH 44114
NMLS3029 | MB.803095