Top 5%
Joe Smith at CrossCountry Mortgage
Branch Manager / SVP | NMLS #481139
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Boston, MA. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considerin... Show More
Location & Business Hours
Business Hours
Thu
8:30 AM to 5 PM
Fri
8:30 AM to 5 PM
Sat
closed
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Reviews from Web
Communication was timely and easy to understand. The system for reviewing and signing files made everything easy. This was the least stressful part of our homebuying / moving experience! Thank you!
Reply from Joe Smith
July 1st, 2024 03:10 PM
I'm thrilled to hear that your experience with CrossCountry Mortgage, LLC was smooth and stress-free, Caitlin. It's always my goal to make the mortgage process as easy as possible, so I'm glad to know that the system for reviewing and signing...
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Great company to work with and quick closing. Five stars is way to low for the service they offer.
Reply from Joe Smith
October 25th, 2024 07:58 PM
Thank you so much for the 5-star review, Jaime! We're thrilled to hear you had such a positive experience with Joe Smith and the rest of our team at CrossCountry Mortgage, LLC. Your feedback about our service and quick closing is greatly appreciated....
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Great work!
Reply from Joe Smith
June 15th, 2024 01:01 PM
I'm really glad to hear you're happy with the work, Prahlad! Your positive feedback means a lot. If you need anything else in the future, don't hesitate to get in touch with us at CrossCountry Mortgage, LLC. Thank you for the fantastic rating!...
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You're a fantastic team. This wasn't an easy transaction and everyone went all-out to solve problems and find creative solutions. Thank you.
Reply from Joe Smith
June 15th, 2024 12:11 PM
I'm thrilled to hear that you had a positive experience with us, Judith. It was indeed a challenging transaction, and I'm glad we could work together to find creative solutions. Your feedback motivates our team at CrossCountry Mortgage, LLC...
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They are a fantastic team and I've done many transactions with them. This time, it was a challenging situation and they went all-out to find alternatives, create solutions, and hand-hold the entire time. Thanks.
Reply from Joe Smith
October 25th, 2024 08:02 PM
Thanks so much for the glowing review, Judy! It's absolutely wonderful to know that you've had a fantastic experience with Joe Smith and the rest of our team at CrossCountry Mortgage, LLC. We always aim to go the extra mile for our customers,...
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Joe and his team made this process seem easy for me as a first-time home buyer. I greatly appreciated the excellent communication and professionalism. Thank you!
Reply from Joe Smith
June 13th, 2024 02:19 PM
I'm thrilled to hear that you found the home buying process easy, Rachel. It was truly a pleasure to assist you on this significant journey. I strive to maintain clear and consistent communication with all my clients and I'm glad that was beneficial...
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I couldn’t have asked for a more seamless experience during my first home purchase. Everyone on your team has been available and attentive through the entire process. I am grateful to have been referred to you for my mortgage and will absolutely...
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Reply from Joe Smith
June 13th, 2024 12:36 PM
Hi Stacey, I'm thrilled to hear about your positive experience with our team at CrossCountry Mortgage, LLC. We strive to provide a seamless process, especially for first-time home buyers, and I'm glad we were able to meet your expectations....
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Joe and his team were amazing during my first home purchase. They made the process seamless for me, especially not knowing what to expect. Everyone was attentive and available, and always answered any questions I had so quickly. 10/10 would...
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Reply from Joe Smith
October 25th, 2024 08:03 PM
Thank you so much for your positive feedback, Stacey! We're thrilled to hear that Joe and the team were able to make your first home purchase process seamless. At CrossCountry Mortgage, LLC, we strive to be attentive and prompt with our client's...
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The processor needs to be a little bit nicer.
Reply from Joe Smith
June 4th, 2024 12:28 PM
Thanks for your feedback, Ethan. I understand that your experience with our processor at CrossCountry Mortgage, LLC didn't fully meet your expectations. We value your feedback as it helps us improve our services. I will personally ensure that...
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Great job with a difficult client
Reply from Joe Smith
May 31st, 2024 12:25 AM
It was great working with you. Thanks again for putting your trust in us.
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About
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Boston, MA. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #481139 | Branch NMLS #2426825
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Conventional Home Loan
Specialities
Conventional Loans
FHA Loans
VA Loans
USDA Loans
Jumbo Loans
Adjustable-Rate Mortgages (ARMs)
Fixed-Rate Mortgages
Reverse Mortgages
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Positions
- Cross Country Mortgage - Branch ManagerAug 8th, 2022 - Current
Memberships
- University of Southern California Council on Opportunity and Regional Engagement
- GBAR Greater Boston Association of REALTORS
- The Quin House
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Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
2003
Time Zone
Eastern Standard Time (EST)
Licenses
- 481139
Achievements
- Top recipient of the CCM Cares Award 2025 for charitable contributions to the local Boston community
- Scottsman Guide recipient of Top Veterans Loan Originator 2025
- Provost level membership of the USC Associates, the university’s premier philanthropic support group
Hobbies
- Running
- Working out
- Exploring the world
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Disclaimer
CrossCountry Mortgage, LLC
2160 Superior Avenue, Cleveland, OH 44114
NMLS3029 | MB.803095