Top 5%
Joe Smith at CrossCountry Mortgage
Branch Manager / SVP | NMLS #481139
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Boston, MA. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considerin... Show More
Location & Business Hours
Business Hours
Thu
8:30 AM to 5 PM(Open now)
Fri
8:30 AM to 5 PM
Sat
closed
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Reviews from Web
Joe and his team were amazing during my first home purchase. They made the process seamless for me, especially not knowing what to expect. Everyone was attentive and available, and always answered any questions I had so quickly. 10/10 would...
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Reply from Joe Smith
October 25th, 2024 08:03 PM
Thank you so much for your positive feedback, Stacey! We're thrilled to hear that Joe and the team were able to make your first home purchase process seamless. At CrossCountry Mortgage, LLC, we strive to be attentive and prompt with our client's...
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The processor needs to be a little bit nicer.
Reply from Joe Smith
June 4th, 2024 12:28 PM
Thanks for your feedback, Ethan. I understand that your experience with our processor at CrossCountry Mortgage, LLC didn't fully meet your expectations. We value your feedback as it helps us improve our services. I will personally ensure that...
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Great job with a difficult client
Reply from Joe Smith
May 31st, 2024 12:25 AM
It was great working with you. Thanks again for putting your trust in us.
This is our first time going through the home buying process and Joe's team was able to answer every single question with kindness and were always available when I'd call them to ask even more questions. I really recommend this team, specially...
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Reply from Joe Smith
July 20th, 2026 02:04 PM
Angie, we're grateful to know that Joe's team was able to support you throughout your first home-buying experience. It's wonderful to hear that their availability and knowledge made the process easier for you. Thank you for your kind recommendation!...
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This is our first time going through the home buying process and Joe's team was able to answer every single question with kindness and were always available when I'd call them to ask even more questions. I really recommend this team, specially...
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Reply from Joe Smith
May 30th, 2024 12:22 PM
Hi Angela, I'm thrilled to hear that you had such a positive experience with my team at CrossCountry Mortgage, LLC. We strive to provide exceptional service and guidance, especially for first-time home buyers like yourself. Your kind words...
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This is our first time going through the home buying process and Joe's team was able to answer every single question with kindness and were always available when I'd call them to ask even more questions. I really recommend this team, specially...
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Reply from Joe Smith
October 25th, 2024 08:05 PM
Thank you so much for your glowing review, Angie! We're thrilled to hear that Joe Smith and his team at CrossCountry Mortgage, LLC were able to assist you effectively throughout your home buying process. Your recommendation is a testament to...
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From start to finish your team made this experience seemless. Everyone was professional and extremely organized. THANK YOU!
Reply from Joe Smith
October 25th, 2024 08:05 PM
I'm thrilled to hear about your fantastic experience with Joe Smith and the team at CrossCountry Mortgage, LLC. It's wonderful to hear that our professional and organized approach made your experience seamless. Your appreciation means a lot...
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Everyone on the team responds quickly and efficiently
Reply from Joe Smith
May 28th, 2024 12:17 PM
Thank you for the feedback, Sharon. It's great to hear that you appreciate our team's speed and efficiency at CrossCountry Mortgage, LLC. We strive to provide top-notch service and your 4.25-star rating suggests we're on the right track. We'll...
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Knowledgeable and quick responses. Great service and people.
Reply from Joe Smith
May 28th, 2024 12:13 PM
Hi Hien, I'm thrilled to hear your positive feedback! It was my pleasure to assist you and provide efficient service. It's great to know you appreciated the knowledge and quick response times during our interactions. At CrossCountry Mortgage,...
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The team was very quick to answer our questions and understanding as we experienced road blocks with new construction delays, especially processing our mortgage very quickly at the end so we could finally close!
Reply from Joe Smith
May 23rd, 2024 02:24 PM
I'm thrilled to hear you had a positive experience with our team, Rebekkah. It was crucial for us to be responsive and accommodating, particularly when dealing with new construction delays. We understand the importance of timing in these situations...
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About
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Boston, MA. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #481139 | Branch NMLS #2426825
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Conventional Home Loan
Specialities
Conventional Loans
FHA Loans
VA Loans
USDA Loans
Jumbo Loans
Adjustable-Rate Mortgages (ARMs)
Fixed-Rate Mortgages
Reverse Mortgages
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Positions
- Cross Country Mortgage - Branch ManagerAug 8th, 2022 - Current
Memberships
- University of Southern California Council on Opportunity and Regional Engagement
- GBAR Greater Boston Association of REALTORS
- The Quin House
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Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
2003
Time Zone
Eastern Standard Time (EST)
Licenses
- 481139
Achievements
- Top recipient of the CCM Cares Award 2025 for charitable contributions to the local Boston community
- Scottsman Guide recipient of Top Veterans Loan Originator 2025
- Provost level membership of the USC Associates, the university’s premier philanthropic support group
Hobbies
- Running
- Working out
- Exploring the world
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Disclaimer
CrossCountry Mortgage, LLC
2160 Superior Avenue, Cleveland, OH 44114
NMLS3029 | MB.803095