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Joe Smith at CrossCountry Mortgage - Branch Manager / SVP | NMLS #481139 in Boston, MA
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Joe Smith at CrossCountry Mortgage

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Branch Manager / SVP | NMLS #481139

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Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Boston, MA. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considerin... Show More
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Location & Business Hours
Business Hours
Thu
8:30 AM to 5 PM
Fri
8:30 AM to 5 PM
Sat
closed
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Overall Ratings
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5 Star
95%
4 Star
3%
3 Star
2%
2 Star
0%
1 Star
0%
Reviews from Web
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    Philip T
    Petersham, MA
    Posted on August 7th, 2024 02:05 PM
    The team was easy to work with. Communication was excellent. The process was quick and efficient - great all around.
    Reply from Joe Smith
    August 14th, 2024 02:08 PM
    Thanks for the awesome review, Philip! We work hard to meet expectations like yours, and we're happy to hear we hit the mark for you. It was a pleasure to assist you and make your mortgage process quick and efficient. Looking forward to working...
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    Tammy M
    North Truro, MA
    Posted on August 2nd, 2024 02:00 PM
    Everybody on the team diligently worked tirelessly with me for months to get my loan approved! I really appreciated everyone’s dedication and kindness in helping me achieve this first time goal. IT’s MINE!!!
    Reply from Joe Smith at CrossCountry Mortgage
    August 9th, 2024 02:02 PM
    Hey Tammy, it's a pleasure to hear such wonderful feedback! I'm thrilled that you're happy with the dedication and effort put forth by our team at CrossCountry Mortgage, LLC. It was truly a joy working with you, and we're delighted that we...
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    Jason D
    Westford, MA
    Posted on July 29th, 2024 01:37 PM
    Always great service and fast responses.
    Reply from Joe Smith
    August 5th, 2024 01:41 PM
    Hey Jason, I'm thrilled to hear about your positive experience with CrossCountry Mortgage, LLC! It's always a priority for me to provide great service and quick responses. Your 5-star rating means a lot and it's customers like you that make...
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    Kerry D ( D R E
    Posted on July 8th, 2024 02:23 PM
    Joe Smith and his team are amazing! I have worked with him personally on my own mortgages and professionally for over 20 years - sending numerous clients to him for their mortgage needs. The process is as flawless as it gets in their capable...
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    Kerry D
    Dorchester, MA
    Posted on July 8th, 2024 02:15 PM
    Joe, Harold and the whole team of processors & underwriters are at the top of their game and stand out in this market! From start to finish - they communicate about how things are progressing through the loan process - they actively problem...
    read more
    Reply from Joe Smith
    July 15th, 2024 02:17 PM
    It was great working with you. Thanks again for putting your trust in us.
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    Kerry D
    Posted on July 8th, 2024 12:00 AM
    Joe Smith and his team are amazing! I have worked with him personally on my own mortgages and professionally for over 20 years - sending numerous clients to him for their mortgage needs. The process is as flawless as it gets in their capable...
    read more
    Reply from Joe Smith
    October 25th, 2024 07:58 PM
    Thank you for taking the time to leave such a glowing review, Kerry! We're delighted to hear about your positive experiences with Joe Smith and his team at CrossCountry Mortgage, LLC. It's wonderful to know that we've been able to provide you...
    read more
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    Kabita B
    Everett, MA
    Posted on July 3rd, 2024 01:38 PM
    Very friendly and helpful all team.
    Reply from Joe Smith
    July 10th, 2024 01:40 PM
    Hi Kabita, Thank you so much for your positive rating and kind words about our team at CrossCountry Mortgage, LLC. I'm glad that you found us friendly and helpful, as we strive to provide the best service possible. Please don't hesitate to...
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    Hari B
    Everett, MA
    Posted on June 30th, 2024 02:41 PM
    Everybody are very friendly and helpful.
    Reply from Joe Smith
    July 7th, 2024 02:43 PM
    I'm really glad to hear that, Hari! It's been an absolute pleasure helping you and I'm thrilled you had a positive experience with everybody here at CrossCountry Mortgage, LLC. This is exactly the level of service we strive to provide. Thank...
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    Lauren Z
    Weston, MA
    Posted on June 29th, 2024 12:19 PM
    Transaction went very smoothly. The team kept me informed as each step was completed.
    Reply from Joe Smith
    July 6th, 2024 12:19 PM
    I enjoyed working with you. Thanks for the great feedback.
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    Betsy H
    Boston, MA
    Posted on June 25th, 2024 10:45 AM
    Joe is excellent in all ways: Customer service, communication, programs...he is just the best!
    Reply from Joe Smith
    July 2nd, 2024 10:46 AM
    I really appreciate the feedback and am looking forward to working with you again.
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    About
    Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Boston, MA. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #481139 | Branch NMLS #2426825
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Conventional Home Loan
    Specialities
    Conventional Loans
    FHA Loans
    VA Loans
    USDA Loans
    Jumbo Loans
    Adjustable-Rate Mortgages (ARMs)
    Fixed-Rate Mortgages
    Reverse Mortgages
    View All
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    Positions
    • Cross Country Mortgage - Branch Manager
      Aug 8th, 2022 - Current
    Memberships
    • University of Southern California Council on Opportunity and Regional Engagement
    • GBAR Greater Boston Association of REALTORS
    • The Quin House
    • View All
    Addresses and Serving Areas

    Year Started

    2003

    Time Zone

    Eastern Standard Time (EST)
    Licenses
    • 481139
    Achievements
    • Top recipient of the CCM Cares Award 2025 for charitable contributions to the local Boston community
    • Scottsman Guide recipient of Top Veterans Loan Originator 2025
    • Provost level membership of the USC Associates, the university’s premier philanthropic support group
    Hobbies
    • Running
    • Working out
    • Exploring the world
    • View All
    Disclaimer
    Equal Housing Opportunity

    CrossCountry Mortgage, LLC
    2160 Superior Avenue, Cleveland, OH 44114

    NMLS3029 | MB.803095

    DISCLOSURES & LICENSES

    PRIVACY STATEMENT

    NMLS CONSUMER ACCESS