Joan Sergenian
Loan Officer | NMLS# 270909
At Fairway, we are dedicated to finding great rates and loan options for our clients while offering some of the fastest turn times in the industry. Our goal is to act as a trusted advisor, providing highly personalized service and helping y... Show More
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closed
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Reviews from Web
“If you need a loan, just phone Joan” -Joan Sergenian with Fairway is top notch, we couldn’t imagine working with anyone else. Made everything make sense and easy and looked out for us each step of the way
Reply from Joan Sergenian
May 2nd, 2025 02:32 PM
Patrick, I love it! You've got my "tag" line down. Thank you for allowing me to assist you with your mortgage. I am always available if you need anything in the future of if you know anyone else that could use my services. Just have them phone...
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being a returning customer didn't do much in terms of the service i was provided. I very much enjoyed the first time i worked with them, and was met with a lack luster response this time around due to being self employed (For under 2 years)...
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Joan was so helpful and answered our millions of questions. She was always readily available to us and made this process so smooth and easy!
Reply from Joan Sergenian
February 21st, 2025 03:00 PM
Brittney, I'm thrilled to hear about your positive experience! It means the world to me that I could help make this process smooth and easy for you. It's always my goal to be readily available and answer any questions you might have. Thank...
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We used Joan and Fairway Mortgage for the purchase of our brand new home recently. The process was nothing short of perfect & it wouldn’t have been without Joan. She is by far the easiest, and greatest lender I’ve ever worked with & we will...
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Joan Sergenian has received a review with 5 star rating from Brittney B
Joan was incredible! So easy to communicate with. Made everything easy to understand. Was easy to get ahold of. Very friendly, compassionate. we are so thankful we used Joan and Fairway for our mortgage!!!
Reply from Joan Sergenian
January 31st, 2025 04:55 PM
Rachel, your kind words truly mean the world to me! It was such a pleasure working with you and helping you navigate the mortgage process. I'm so happy I could make things easy and understandable, and that you felt comfortable reaching out....
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Joan was easy to get ahold of and very responsive - a must in this current real est market. She helped us get preapproval for several offers before we had one excepted. Then she helped set up the loan on our house
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Reply from Joan Sergenian
January 31st, 2025 05:15 PM
Rhett, thank you so much for this wonderful review! I'm so glad I could be of assistance during your home-buying journey. The market can be challenging, and I really appreciate you highlighting my responsiveness. Helping you get pre-approved...
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Joan was great to work with. She was responsvie and personable. I (like many) people like things done asap without delay and she made that happen. We provided a timeline and Joan met our expectiations.
Reply from Joan Sergenian
January 31st, 2025 05:15 PM
Clayton, your kind words mean the world to me. It was truly a pleasure working with you on your mortgage. I understand the importance of a smooth and efficient process, especially with tight timelines, so I'm thrilled I could meet your expectations...
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Joan was very responsive, explained every step and made the process so easy for us. Thank you!
Reply from Joan Sergenian
January 28th, 2025 07:44 PM
I'm so glad to hear that you found the process easy, Christa! It was a pleasure explaining each step to you and am glad I could make everything as smooth as possible. Thank you for choosing Fairway Independent Mortgage Corporation and for the...
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It was so fast and easy! Everything was explained tous as we went along the process
Reply from Joan Sergenian
January 3rd, 2025 05:28 PM
Amy, thank you so much for your review. It was my pleasure to help you and Dan with your new home loan. Happy New Year and congratulations!
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About
At Fairway, we are dedicated to finding great rates and loan options for our clients while offering some of the fastest turn times in the industry. Our goal is to act as a trusted advisor, providing highly personalized service and helping you through every step of the loan process. It’s all designed to exceed expectations, provide satisfaction and earn trust. Since opening our doors 25 years ago, our team has helped thousands of Americans achieve their dream of homeownership. Fairway is a full-service mortgage lender based in Madison, Wisconsin, and Carrollton, Texas, with more than 7,900 team members and 700 branches nationwide. Fairway funded $72.5 billion in 2021. For more information, go to fairwayindependentmc.com
Products & Services
Mortgage Loan Officer
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Positions
- Fairway Independent Mortgage Corp - Loan Officer Jul 1st, 2006 - Current
Year Started
2006
Time Zone
Pacific Standard Time (PST)
Licenses
- NMLS# 270909
Disclaimer
Copyright©2025 Fairway Independent Mortgage Corporation. NMLS#2289 (https://nmlsconsumeraccess.org/EntityDetails.aspx/company/2289).
4750 S. Biltmore Lane, Madison, WI 53718, 1-866-912-4800. Restrictions and limitations may apply. All rights reserved. Equal Housing Opportunity.
Legal Disclosures: bit.ly/FIMCDisclosures