Joan Sergenian
Loan Officer | NMLS# 270909
At Fairway, we are dedicated to finding great rates and loan options for our clients while offering some of the fastest turn times in the industry. Our goal is to act as a trusted advisor, providing highly personalized service and helping y... Show More
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Business Hours
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9 AM to 5 PM
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
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Reviews from Web
GREAT communication & reliability. Helped us through the home buying process as new homeowners by explaining terms / processes to we could make smart decisions.
Not Joan's fault, but many of forms are really difficult to understand. We were told to sign a Docusign tha was coming midnight to 5:30 am that we needed to sign before our 10am closing and it never came. Joan did help with the problems.
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Joan was very helpful in every step of the process of buying our new home. She walked us through the information and made sure we understood everything and had our questions answered. She was always available through text, email or phone. She...
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Great communication, kept us moving forward, we appreciate the help amoungst the chaos!
Reply from Joan Sergenian
May 1st, 2025 02:28 PM
Congratulations to you both! I am excited for you to have found the perfect property for you and your hobbies! I am looking forward to come on a walk about. Thank you again for trusting me to help you with your new mortgage. Joan
Joan's service was above nice and beyond what I expected to get. She was always there to answer questions, and even worked on the weekends to make the whole process as easy on us as possible. She was always available to help us last minute...
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Reply from Joan Sergenian
May 2nd, 2025 02:36 PM
Thank you Aaron! you guys were the best! I truly enjoyed working with you both and am excited for you to have a new home to grow your family. Please let me know if you need anything in the future. Send pics.
Joan
I couldn’t be happier with Fairway. Joan was absolutely amazing to work with. She made the home buying process a million times better with her service. She was always there to answer my questions. She was on top of her game which always made...
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Reply from Joan Sergenian
May 2nd, 2025 02:07 PM
I'm thrilled to hear that you had such a positive experience, Aaron. It was a pleasure working with you and ensuring that your home buying process was smooth and efficient. Your kind words mean a lot, and I truly appreciate your recommendation....
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Joan is very knowledgeable and was so great in finding ways to make our new house a reality . Her personality is so warming making you feel comfortable !
Reply from Joan Sergenian
May 2nd, 2025 02:08 PM
I'm thrilled to hear that I could assist in making your new house a reality. It's wonderful to know that you felt comfortable throughout the process. Thank you for your kind words and trust in my services.
Joan was a pleasure to work with. Very responsive and super friendly
Reply from Joan Sergenian
May 2nd, 2025 02:30 PM
Alec it was a pleasure to work with you as well. Congratulations on your new home. Please stay in touch if you need anything in the future.
Joan
Joan is so responsive! She helped every step of the way and even made a personal video for me explaining my loan which was so helpful.
Reply from Joan Sergenian
May 2nd, 2025 02:20 PM
I'm thrilled to hear that you found my responsiveness and the personal video explanation helpful during your loan process. It was a pleasure assisting you every step of the way. Thank you for your kind words and trust in Fairway Independent...
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Joan was helpful, proactive, kind, and professional through the entire process and made it as easy as possible for us to get the loan and we have no doubt that she will be a great resource if anything comes up or we have anyone to refer to...
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Reply from Joan Sergenian
February 21st, 2025 02:59 PM
Thank you so much for your kind words, Patrick. I'm thrilled to hear that you found the process easy and that you felt supported throughout. It was a pleasure working with you, and I'm always here if you need any assistance in the future. I...
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About
At Fairway, we are dedicated to finding great rates and loan options for our clients while offering some of the fastest turn times in the industry. Our goal is to act as a trusted advisor, providing highly personalized service and helping you through every step of the loan process. It’s all designed to exceed expectations, provide satisfaction and earn trust. Since opening our doors 25 years ago, our team has helped thousands of Americans achieve their dream of homeownership. Fairway is a full-service mortgage lender based in Madison, Wisconsin, and Carrollton, Texas, with more than 7,900 team members and 700 branches nationwide. Fairway funded $72.5 billion in 2021. For more information, go to fairwayindependentmc.com
Products & Services
Mortgage Loan Officer
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Positions
- Fairway Independent Mortgage Corp - Loan Officer Jul 1st, 2006 - Current
Year Started
2006
Time Zone
Pacific Standard Time (PST)
Licenses
- NMLS# 270909
Disclaimer
Copyright©2025 Fairway Independent Mortgage Corporation. NMLS#2289 (https://nmlsconsumeraccess.org/EntityDetails.aspx/company/2289).
4750 S. Biltmore Lane, Madison, WI 53718, 1-866-912-4800. Restrictions and limitations may apply. All rights reserved. Equal Housing Opportunity.
Legal Disclosures: bit.ly/FIMCDisclosures