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Joan Sergenian - Loan Officer | NMLS# 270909 in Madison, WI

Joan Sergenian

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Loan Officer | NMLS# 270909

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At Fairway, we are dedicated to finding great rates and loan options for our clients while offering some of the fastest turn times in the industry. Our goal is to act as a trusted advisor, providing highly personalized service and helping y... Show More
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Location & Business Hours
Business Hours
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
Sat
closed
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Overall Ratings
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5 Star
95%
4 Star
4%
3 Star
1%
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Reviews from Web
  • Encompass
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    Daniel M
    Sun Prairie, WI
    Posted on December 26th, 2024 02:20 PM
    Proactive communication and transparency. It really felt like anytime I had a question it was answered in communication that was already on its way :)
    Reply from Joan Sergenian
    December 26th, 2024 03:15 PM
    I truly appreciate your kind words, Daniel. It's rewarding to know that you felt like my communication approach was beneficial for you and Amy. Client satisfaction is very important to me. I am thrilled that you had such a positive experience...
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    Caroline W
    Madison, WI
    Posted on November 4th, 2024 01:11 AM
    Easy to talk to, notified us of docs we needed to sign promptly, notified us of what docs were still needed promptly, came to the closing
    Reply from Joan Sergenian
    December 26th, 2024 03:16 PM
    Thank you, Caroline, for taking the time to share your experience at Fairway Independent Mortgage Corporation. I strive to provide efficient communication throughout the purchasing process, so I'm glad to hear that you found my notifications...
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    Caroline W
    Posted on November 4th, 2024 12:00 AM
    Easy to work with, easy to talk to, got us organized and approved for a loan in a timely manner to meet our closing date. Would recommend
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    Kathryn O
    Middleton, WI
    Posted on November 3rd, 2024 09:37 PM
    Joan is so kind and knowledgeable. She is responsive, attentive, and overall amazing!!
    Reply from Joan Sergenian
    December 26th, 2024 03:16 PM
    I'm thrilled to hear such positive feedback, Kathryn! I'm glad I could assist you throughout your purchasing process. Your satisfaction is my top priority, and it makes me happy that my responsiveness and knowledge made a positive impact. Please...
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    Christopher M
    Middleton, WI
    Posted on November 3rd, 2024 02:11 PM
    Joan is great to work with, quick to respond and just easy to talk to. She's always happy to talk things though and explain the details.JJJJJJoanJoanJoan
    Reply from Joan Sergenian
    November 4th, 2024 06:34 PM
    I'm incredibly grateful for your positive feedback, Christopher. It was truly my pleasure assisting you with your purchase loan at Fairway Independent Mortgage Corporation. I'm always here to explain things and make the process as smooth as...
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    Benjamyn S J
    La Crosse, WI
    Posted on October 30th, 2024 11:45 PM
    The communication, and being able to trust Joan to find us the best rate.
    Reply from Joan Sergenian
    November 4th, 2024 06:16 PM
    I'm so pleased to hear that you had a positive experience with me at Fairway Independent Mortgage Corporation. Trust is the cornerstone of any successful relationship, especially when it comes to navigating the mortgage landscape. I'm glad...
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    Ben J
    Posted on October 30th, 2024 12:00 AM
    Joan Sergenian has received a review with 5 star rating from Ben J
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    Katherine F
    Madison, WI
    Posted on October 25th, 2024 02:02 PM
    Easy communication, patient and overall great to work with.
    Reply from Joan Sergenian
    October 25th, 2024 04:45 PM
    I'm thrilled to hear that you had a positive experience with your loan purchase, Katherine. Easy communication and patience are very important to me when helping my clients. I'm glad that you found it great to work with me at Fairway Independent...
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    Naomi F
    Deforest, WI
    Posted on October 21st, 2024 01:45 PM
    Joan is so easy to work with. She is very helpful and answers questions promptly. I would recommend Joan to anyone looking to finance a home!
    Reply from Joan Sergenian
    October 25th, 2024 04:47 PM
    I'm delighted to hear that you found our services to your satisfaction, Naomi! Your feedback means a lot. It is always my goal to provide a smooth and efficient experience, and I'm glad that I could be of help. I appreciate your recommendation...
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    Naomi F
    Posted on October 21st, 2024 12:00 AM
    Joan Sergenian has received a review with 5 star rating from Naomi F
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    About
    At Fairway, we are dedicated to finding great rates and loan options for our clients while offering some of the fastest turn times in the industry. Our goal is to act as a trusted advisor, providing highly personalized service and helping you through every step of the loan process. It’s all designed to exceed expectations, provide satisfaction and earn trust. Since opening our doors 25 years ago, our team has helped thousands of Americans achieve their dream of homeownership. Fairway is a full-service mortgage lender based in Madison, Wisconsin, and Carrollton, Texas, with more than 7,900 team members and 700 branches nationwide. Fairway funded $72.5 billion in 2021. For more information, go to fairwayindependentmc.com
    Products & Services
    Mortgage Loan Officer
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    Positions
    • Fairway Independent Mortgage Corp - Loan Officer
      Jul 1st, 2006 - Current

    Year Started

    2006

    Time Zone

    Pacific Standard Time (PST)
    Licenses
    • NMLS# 270909
    Disclaimer
    Copyright©2025 Fairway Independent Mortgage Corporation. NMLS#2289 (https://nmlsconsumeraccess.org/EntityDetails.aspx/company/2289). 4750 S. Biltmore Lane, Madison, WI 53718, 1-866-912-4800. Restrictions and limitations may apply. All rights reserved. Equal Housing Opportunity. Legal Disclosures: bit.ly/FIMCDisclosures