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Jim Koops - Northpointe Bank

Name: Northpointe Bank
Address: 5303 28th St. Court SE, Grand Rapids, Michigan, 49546
Telephone: +1-616-974-8485
Rating: 4.81

Loan Officer | NMLS# 1033799

Northpointe Bank

4.81

(370)

Mortgage

Mortgage Loan Officer

Contact Info

(616) 974-8485

Grand Rapids, MI

https://www.northpointe.com/home-lending/get-started/jim-koops/

Location & Business Hours

Business Hours

Thu

8 AM to 6:30 PM(Open now)

Fri

8 AM to 6:30 PM

Sat

closed

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4.81

(370)

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Experience.com

4.79

(256)

Zillow

4.79

(72)

Google

5.0

(30)

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Great to work with everyone

Reply from Jim Koops

June 25th, 2024 07:56 PM

Thanks Micheal, it was great working with you as well!

Smooth interaction and great rates ! Good customer service. The closing prep could have been a little faster.

Reply from Jim Koops

June 25th, 2024 07:54 PM

Appreciate the business Mahesh, it was a pleasure working with you! Best wishes for you in your beautiful new home!

Thank you Jim! You where easy to work with .

Reply from Jim Koops

June 25th, 2024 07:46 PM

Thanks Eduardo, you were as well!

Good online reviews and best combination of rates and closing costs. Then the excellent service of Jim and Kristy made the process as painless as securing a mortgage can be.

Reply from Jim Koops

June 25th, 2024 07:45 PM

Thank you for the 5 star review David! We appreciate your business, and it was a pleasure working with you!

Overall a great process. Mr. Koops and the loan coordinators (Ms. Stewart and Ms. Jackson) were on top of things and ensured an early closing.There were a few thing that could have made things a bit smoother. Sometimes, questions took a while...

Reply from Jim Koops

June 25th, 2024 07:44 PM

Thank you so much for the kind and candid comments. It was a pleasure working with you and congrats on the beautiful new home!

Overall a great process. Mr. Koops and the loan coordinators (Ms. Stewart and Ms. Jackson) were on top of things and ensured an early closing (of four weeks, from originally scheduled five weeks). The rates offered were great (0.375% less than...

Jim was very clear with everything we needed to do. He made us feel very taken care of and we had a great experience working with him.

Reply from Jim Koops

June 11th, 2024 07:29 PM

Thank you so much for the kind words Laurel. It was a pleasure working with you and congrats on the beautiful new home!

Closing package was not sent to me for review prior to closing

Reply from Jim Koops

May 29th, 2024 06:01 PM

Yau Yee, I'm glad you had a good experience and although I didn't send the entire package for review, we did provide the final fee summary in advance and would have certainly provided the full package upon request. Thanks again for your business!...

Jim Koops was great. He was prompt in returning my emails and provided excellent service throughout my refinance.

Jim KoopsÃ¢â‚¬â„¢ responsiveness, respectfulness, and willingness to work with me almost\_x005F_x000D_exclusively via email is the biggest reason I decided to work with Northpointe versus my previous mortgage lender or competitors. His customer...

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About

Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Specialities

Conventional Loans

FHA Loans

VA Loans

USDA Loans

Jumbo Loans

Adjustable-Rate Mortgages (ARMs)