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Jim Koops - Northpointe Bank

Name: Northpointe Bank
Address: 5303 28th St. Court SE, Grand Rapids, Michigan, 49546
Telephone: +1-616-974-8485
Rating: 4.81

Loan Officer | NMLS# 1033799

Northpointe Bank

4.81

(370)

Mortgage

Mortgage Loan Officer

Contact Info

(616) 974-8485

Grand Rapids, MI

https://www.northpointe.com/home-lending/get-started/jim-koops/

Location & Business Hours

Business Hours

Thu

8 AM to 6:30 PM

Fri

8 AM to 6:30 PM

Sat

closed

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4.81

(370)

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Experience.com

4.79

(256)

Zillow

4.79

(72)

Google

5.0

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Jim was fantastic to work with. From my first contact with him to closing was 14 days. Kept up well informed and was very easy to work with. Response time to emails and text was lightning fast!. Highly recommend Jim and Northpointe!

Reply from Jim Koops

August 27th, 2026 05:52 PM

Thanks for taking the time to leave a review. We value your feedback and the chance to assist with your financing needs.

Because the process went smoothly.

Reply from Jim Koops

August 26th, 2026 03:34 PM

I truly value your feedback and appreciate you giving us the opportunity to help with your home lending needs.

Previously worked with jim a few years ago and sent my parents to him a few years ago as well. Jim has always been very helpful and responsive and has always worked hard to get me any information I need and a great rate.

Reply from Jim Koops

August 25th, 2026 12:14 PM

Thanks for leaving a review. We value every opportunity to assist our clients and appreciate hearing from you.

Jim was so great to work with. Always upfront with everything. He made the process so easy.

Reply from Jim Koops

August 24th, 2026 05:49 PM

Thank you again for allowing us the opportunity to assist with your home lending needs. Your feedback is greatly appreciated.

Dealings and conversations were black and white and void of ambiguity.

Reply from Jim Koops

August 20th, 2026 02:22 PM

I really appreciate the feedback and am looking forward to working with you again.

responsive communication and competitive pricing. reliable to close on time.

Reply from Jim Koops

August 11th, 2026 01:25 PM

I really appreciate the feedback and am looking forward to working with you again.

Very easy to work with. Great communication!

Reply from Jim Koops

August 10th, 2026 12:51 PM

Your review is appreciated. Thank you for the opportunity to be part of your home financing experience.

Thanks Jim. You made the process really easy.

Reply from Jim Koops

August 10th, 2026 12:09 PM

Thanks for taking the time to leave a review. We value your feedback and the chance to assist with your financing needs.

Some of the underwriting process was over the top.

Reply from Jim Koops

August 3rd, 2026 01:26 PM

Thank you for sharing your thoughts, Angela. I understand that some aspects of the underwriting process might have felt excessive. Please reach out to me directly if you'd like to discuss any specific concerns further.

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About

Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Specialities

Conventional Loans

FHA Loans

VA Loans

USDA Loans

Jumbo Loans

Adjustable-Rate Mortgages (ARMs)