Jhoana Rios Kerley - USA Mortgage's Cover Image
Jhoana Rios Kerley - USA Mortgage - Mortgage Loan Originator in Arnold, MO

Jhoana Rios Kerley - USA Mortgage

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Mortgage Loan Originator

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Our USA Mortgage team knows that the purchase of a home is a large investment, financially & emotionally. As your mortgage lender we offer customizable loan products & programs to fit individual needs, a digital process from start to finish... Show More
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Reviews from Web
  • Encompass
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    Nancy S
    Granite City, IL
    Posted on January 23rd, 2023 03:01 PM
    Son muy atentos
  • Encompass
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    Alexander D
    Saint Louis, MO
    Posted on January 4th, 2023 02:09 PM
    Great communication.
  • Encompass
    B
    Blake F
    Lake Ozark, MO
    Posted on December 28th, 2022 02:44 PM
    I honestly did not feel like the customer. The lack of communication between team members was unsettling to say the least. Seemed very inefficient and put us in a situation where we had to answer the same question on multiple occasions.
    Reply from Complaints USA Mortgage
    November 6th, 2025 11:31 AM
    Customer satisfaction is our top priority, and we are truly sorry that wasn’t demonstrated to you. Your feedback is important and will be used to improve our services. Please let us know if you have any additional concerns or comments at: ***************************...
    read more
  • Encompass
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    Casey J M
    Imperial, MO
    Posted on December 28th, 2022 02:08 PM
    Jhoana was very professional, pleasant, and knowledgeable. She answered all and any questions we had as well as giving us useful advice about our mortgage and home purchase. Overall my wife and I were extremely pleased!
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    A G
    Posted on December 23rd, 2022 12:00 AM
    We had a great experience refinancing our rental property with Michelle Lambrich and her team. She has been a lender partner for our real estate business for a while and this was our first transaction as clients. Michelle and her team were...
    read more
    Reply from Owner
    December 23rd, 2022 12:00 AM
    The USA Mortgage team is thrilled to hear you had a 5-star experience on your mortgage loan with Michelle Lambrich and her team. We appreciate you choosing USA Mortgage to join you in finding your dream home and can’t wait to see you again!...
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  • Encompass
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    Rafael O
    Wentzville, MO
    Posted on December 20th, 2022 12:42 AM
    The communication and the easy way she help us to put all the papers work together!
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    Jennifer H
    Crystal City, MO
    Posted on December 13th, 2022 11:08 PM
    Efficient and friendly.
  • Encompass
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    Frederick J A
    Saint Louis, MO
    Posted on December 5th, 2022 05:50 PM
    Thorough and consistent plus friendly...
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    Fred J
    Posted on December 5th, 2022 12:00 AM
    It was a blast, thorough, consistent and friendly...
    Reply from Owner
    September 12th, 2023 12:00 AM
    Reading that you had a 5-star experience at USA Mortgage is what we strive for, Fred. We’re driven by a passion for always improving the mortgage process by finding the right types of loans, with rates that work for you. We really appreciate...
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    Bridget K
    Posted on November 15th, 2022 12:00 AM
    Having used Michelle to purchase our first home, I knew I would use her again! Michelle and Alex were extremely communicative and helpful! They worked out several different scenarios for us to make sure we were comfortable with our mortgage...
    read more
    Reply from Owner
    September 12th, 2023 12:00 AM
    Bridget, we love hearing that you had a spectacular mortgage process with Michelle. USA Mortgage takes pride in what we do and to provide our customers with the best experience possible. At your earliest convenience, please share your experiences...
    read more
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    About
    Our USA Mortgage team knows that the purchase of a home is a large investment, financially & emotionally. As your mortgage lender we offer customizable loan products & programs to fit individual needs, a digital process from start to finish, & a local team to guide you every step of the way, to ensure smooth & problem free closings. We make your mortgage fit your life. Above all else, our main goal is to provide a superior customer service experience while properly matching you with a mortgage loan product to help you realize your dream of homeownership. If you are already home & seeking to refinance, secure a 203K or apply for a reverse mortgage; we will get you the help you need close to home. At USA Mortgage, anything is possible.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Specialities
    FHA Loans
    NoDown
    LowDown
    $5,000 Guarantee
    USAdvantage
    Possibility Protection
    Conventional Loans
    USDA Home Loans
    View All
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    Positions
    • USA Mortgage - Senior Mortgage Loan Officer
      Jan 1st, 2018 - Current

    Year Started

    2014

    Time Zone

    Pacific Standard Time (PST)
    Licenses
    • NMLS# 240547
    Disclaimer

    Equal Housing Opportunity

    Not an offer to lend. Subject to credit approval and additional terms apply. DAS Acquisition Company, LLC dba USA Mortgage NMLS #227262. Licensed Lending Area: AL, AK, AZ, AR, CA, CO, CT, DE, DC, FL, GA, HI, ID, IL, IN, IA, KS, KY, LA, ME, MD, MA, MI, MN, MS, MO, MT, NV, NH, NJ, NM, NC, ND, OH, OK, OR, PA, RI, SC, SD, TN, TX, UT, VT, VA, WA, WV, WI and WY. AZ License Number: 0942576. Licensed by the Department of Financial Protection and Innovation under the California Residential Mortgage Lending Act, Regulated by the CO Division of Real Estate, MA Mortgage Broker & Mortgage Lender MC227262, Licensed by the N.J. Department of Banking and Insurance, OH #RM.850291.000, Licensed under the Oregon Consumer Finance Act, OR License #ML-5723, Rhode Island Licensed Lender, WA #CL-227262. Headquarters: 12140 Woodcrest Executive Drive, Suite 150, St. Louis, Missouri 63141, Toll Free: (888) 250-6522. For licensing information, go to: www.nmlsconsumeraccess.org.