Jhoana Rios Kerley - USA Mortgage
Mortgage Loan Originator
Our USA Mortgage team knows that the purchase of a home is a large investment, financially & emotionally. As your mortgage lender we offer customizable loan products & programs to fit individual needs, a digital process from start to finish... Show More
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Jhoana Rios Kerley - USA Mortgage has received a review with 5 star rating from Ted S
Reply from Owner
September 12th, 2023 12:00 AM
We love seeing your 5-star review, Ted. Thank you for choosing USA Mortgage to be your Mortgage Loan Originator. Hope to see you again!
Michelle and her team at USA Mortgage are very professional, courteous, informative and timely in all communication throughout the lending process. We are repeat clients and have referred our friends and family and they have had the same experience....
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Reply from Owner
September 12th, 2023 12:00 AM
I can’t wait to share your kinds words with the team, Shawn. We are so thankful to receive such a great review from you and to hear how you enjoyed working with us on your mortgage. We look forward to working with you again in the future.
First time purchasing a home so we had many questions as you could imagine. Diana was quick to respond in a manner we could easily understand. She made the process enjoyable. Great to have her on our side!
Reply from Owner
September 12th, 2023 12:00 AM
Thank you for your kind words about Diana! USA Mortgage always strives to make every customer’s mortgage experience a smooth and seamless process, Jason. We love helping first-time home buyers find their dream home and hope to see you again...
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The knowledge of Jhoana and dedication that was provided to us.
Be more professional . Look at the information given to you instead of constantly asking for the same info and documents repeatedly
Reply from Complaints USA Mortgage
November 6th, 2025 11:31 AM
Dear Blanca,Thank you for taking the time to share your feedback. We are looking into what happened with your transaction. Please feel free to reach out to *************************** with any additional information. We’re committed to providing...
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Jhoana is the real deal! Extremely knowledgeable, always proactive and will go to bat for her clients! She is everything that an experienced mortgage professional should be - and then some! Cannot recommend her enough.
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Ralph had done great work for us. He helped us get our rates down to where we felt comfortable. He was great to work with and I highly recommend.
Everything was communicated to us very well. This process for a home loan was entirely new to us and your team walked us through it comfortably and made the process easy, clear and concise. Thank you!
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About
Our USA Mortgage team knows that the purchase of a home is a large investment, financially & emotionally. As your mortgage lender we offer customizable loan products & programs to fit individual needs, a digital process from start to finish, & a local team to guide you every step of the way, to ensure smooth & problem free closings. We make your mortgage fit your life. Above all else, our main goal is to provide a superior customer service experience while properly matching you with a mortgage loan product to help you realize your dream of homeownership. If you are already home & seeking to refinance, secure a 203K or apply for a reverse mortgage; we will get you the help you need close to home. At USA Mortgage, anything is possible.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Specialities
FHA Loans
NoDown
LowDown
$5,000 Guarantee
USAdvantage
Possibility Protection
Conventional Loans
USDA Home Loans
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Positions
- USA Mortgage - Senior Mortgage Loan OfficerJan 1st, 2018 - Current
Year Started
2014
Time Zone
Pacific Standard Time (PST)
Licenses
- NMLS# 240547
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