Jessica Regalado
Sr. Loan Officer| NMLS# 2037234
New American Funding is a family-owned business, dedicated to helping other families and individuals improve their quality of living. We’re a Fannie Mae, Freddie Mac, and Ginnie Mae direct lender, seller, and servicer, and even though we ha... Show More
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Once our loan was turned over to Lisa Douglas the Sr Loan Processor, everything went downhill. Communication and follow-up with her was absolutely horrible! We started our loan process on 12/30/25 and expressed how important it was that we...
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Reply from Jessica Regalado
March 23rd, 2026 04:33 PM
Lisa, I genuinely appreciate your detailed feedback and I'm sorry to hear about the difficulties you experienced. It's important to me that my clients have a smooth process, and I'm relieved to know that your interactions with me were positive....
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Great experience
Reply from Jessica Regalado
March 9th, 2026 04:51 PM
We appreciate the positive feedback and look forward to servicing your future lending needs. Please feel free to contact us, should you need any further assistance.
Communication is key and everyone invovled provided excellent service
Reply from Jessica Regalado
March 2nd, 2026 08:56 PM
We are happy you had a great experience with New American Funding. Please keep us in mind for any further home financing needs.
Jessica work with me day in and day out. She made sure she kept me up to date. She us is very involved with the client and I thank her for sll all the help she gave me.
Reply from Jessica Regalado
January 22nd, 2026 05:20 PM
I'm grateful for your feedback, Frances. It was my pleasure to assist you throughout the process and ensure you were kept informed every step of the way. Your satisfaction is important to me, and I'm glad I could be there for you. If you need...
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Thank you for everything 🙂
Reply from Jessica Regalado
January 14th, 2026 05:05 PM
Your kind words mean a lot to me, Brenda. I'm glad I could be of assistance. If you ever need help again in the future, please feel free to reach out.
Good communication, and readily available.
Reply from Jessica Regalado
December 30th, 2025 04:21 PM
I'm pleased to hear that you were satisfied with the communication and availability, Nathan. It's important to me that my clients feel supported throughout the process. If there are any other areas where I can improve or assist further, please...
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My husband had a hard time commumicaing with Lena, not returning phone calls. He says he left messages, she said she never got them. Jessica was extrememly helpful and I appreciate her patience with my not so patient husband.
Reply from Jessica Regalado
December 4th, 2025 02:59 PM
Thank you for your honesty and kind words Darlene! you were both a pleasure to work with.
I have purchased several homes over the years. I have not had to jump through so many additional hoops to aquire this loan.
Reply from Jessica Regalado
December 4th, 2025 03:05 PM
Otis, I appreciate your feedback. I'm glad you chose to work with me at New American Funding. Navigating multiple steps can indeed be challenging, and I understand that every lending process has its nuances. If you have any questions or need...
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Both Jessica & Shyla , were excellent at all levels while processing our refinance. The Galvans
Reply from Jessica Regalado
December 1st, 2025 03:52 PM
Thank you, Mac and Sandra, it was a pleasure working with you both. Happy Holidays!
Had a great experience with Jessica and Vanessa. they were polite and answered all of my questions.
Reply from Jessica Regalado
November 26th, 2025 04:00 PM
We appreciate the positive feedback and look forward to servicing your future lending needs. Please feel free to contact us, should you need any further assistance.
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About
New American Funding is a family-owned business, dedicated to helping other families and individuals improve their quality of living. We’re a Fannie Mae, Freddie Mac, and Ginnie Mae direct lender, seller, and servicer, and even though we have thousands of employees, we’re a family.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
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Disclaimer
NMLS Consumer Access © 2026 New American Funding, LLC. All Rights Reserved.
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing