Jessica Brooks's Cover Image
Jessica Brooks - Loan Originator, NMLS ID# 680105 in Louisville, KY

Jessica Brooks

ClaimedPro

Loan Originator, NMLS ID# 680105

Company Logo
Customer service is something that I take major pride in. Being in the customer service industry my entire career, I make it a priority to give the best experience possible. I will listen to your needs as well as your concerns and together... Show More
Company Logo
Overall Ratings
Filter by Date
Range
Filter by Rating
5 Star
84%
4 Star
11%
3 Star
1%
2 Star
1%
1 Star
2%
Reviews from Web
  • SFTP
    E
    ERIC S
    CHAMBERSBURG, PA
    Posted on March 10th, 2026 02:13 AM
    Very fast process, was conditionally approved in 2 days and final approval in 3 days Closed the next week and had the funds in 4 business days
    Reply from Jessica Brooks
    March 10th, 2026 02:57 PM
    Thank you for your positive review. We are committed to providing an excellent mortgage experience for our customers and are delighted to read these kind words! If you should need anything further, please feel free to contact Customer Care...
    read more
  • SFTP
    S
    STEVEN S
    OCONTO FALLS, WI
    Posted on March 9th, 2026 05:09 PM
    our experience has been great. everyone was very professional it was nice to work with amerisave
    Reply from Jessica Brooks
    March 9th, 2026 05:31 PM
    Thank you for taking the time to complete this review. We are happy to hear that AmeriSave was able to deliver a memorable experience and hope that in the future, we might have an opportunity to work with your friends and family. If you should...
    read more
  • SFTP
    M
    MERLE B
    VOLANT, PA
    Posted on March 7th, 2026 11:25 AM
    No communication, mistakes after mistakes. No one there wants to help,always passing the buck.
    Reply from Jessica Brooks
    March 9th, 2026 03:58 PM
    Thank you for your feedback. If you would like someone from customer care to reach out to you, please contact us at your convenience by calling 1-************ and/or by sending an e-mail to ****************************. Thank you.
    read more
  • SFTP
    D
    DEAN E
    WIND GAP, PA
    Posted on March 4th, 2026 03:23 PM
    Both Jessica and James were professional and courteous. Answered all my questions with condidence and knowledge and I felt they easy with which to work.
    Reply from Jessica Brooks
    March 4th, 2026 03:57 PM
    Thank you so much for your wonderful review! We are so pleased to hear that you enjoyed working with AmeriSave. If you should need anything further, please feel free to contact Customer Care at ************************** or 1-************.
    read more
  • SFTP
    G
    GREGORY C
    ANCHORAGE, AK
    Posted on March 2nd, 2026 02:59 PM
    Great srevice no complaints.
    Reply from Jessica Brooks
    March 2nd, 2026 03:33 PM
    We sincerely appreciate you taking the time to share your feedback and want to thank you for the kind words. If you should need anything further, please feel free to contact Customer Care at ************************** or 1-************.
    read more
  • SFTP
    A
    ANNA L
    BISMARCK, AR
    Posted on February 12th, 2026 04:17 PM
    Jessica made it so easy and really explained the process. I would definitely refer them to a friend.
    Reply from Jessica Brooks
    February 12th, 2026 05:18 PM
    Thank you for your review. We’re so happy to hear that our team had a positive impact on you. If you should need anything further, please feel free to contact Customer Care at ************************** or 1-************.
  • SFTP
    D
    DOUGLAS L
    AMBERG, WI
    Posted on February 9th, 2026 03:22 PM
    One worrd patience .
    Reply from Jessica Brooks
    February 9th, 2026 04:20 PM
    Thank you for your positive review. We are committed to providing an excellent mortgage experience for our customers and are delighted to read these kind words! If you should need anything further, please feel free to contact Customer Care...
    read more
  • SFTP
    W
    WANDA C
    LITTLE ROCK, AR
    Posted on February 5th, 2026 06:26 PM
    I'm sorry to here okay isn't enough it that i was told one thing but it was totally different that I agree to and I understand that I could have declined the plan but it was satisfactory in the amount I received
    Reply from Jessica Brooks
    February 5th, 2026 06:45 PM
    Thank you for being a valued client of ours. Your feedback is very much appreciated. If you should need anything further, please feel free to contact Customer Care at ************************** or 1-************.
  • SFTP
    B
    BRENT P
    HELENA, MT
    Posted on February 1st, 2026 03:12 PM
    Very patient with me and personal.
    Reply from Jessica Brooks
    February 2nd, 2026 08:14 PM
    We sincerely appreciate you taking the time to share your feedback and want to thank you for the kind words. If you should need anything further, please feel free to contact Customer Care at ************************** or 1-************.
    read more
  • SFTP
    J
    JOHN W
    STARKSBORO, VT
    Posted on January 27th, 2026 05:09 PM
    Jessica was very knowledgeable and was available when I had questions
    Reply from Jessica Brooks
    January 27th, 2026 05:42 PM
    Thank you for taking the time to share this positive post. We appreciate your kind words and are happy to have been able to make this mortgage transaction smooth for you! If you should need anything further, please feel free to contact Customer...
    read more
  • 31–40 of 166
    About
    Customer service is something that I take major pride in. Being in the customer service industry my entire career, I make it a priority to give the best experience possible. I will listen to your needs as well as your concerns and together we will come up with a solution to help you achieve your goals. I was born and raised in the Kentuckiana Area and currently reside here. I have worked in lending my entire career. I started in banking as a teller and worked my way up to management. From there I went on to manage a loan office for about 6 years which led me to AmeriSave Mortgage Corporation.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Specialities
    Conventional Loans
    FHA Loans
    VA Loans
    USDA Loans
    Jumbo Loans
    Adjustable-Rate Mortgages (ARMs)
    Fixed-Rate Mortgages
    Reverse Mortgages
    View All
    What is the Search Rank Score®?
    Experience.com’s Search Rank Score measures a professional’s online search visibility across hundreds of key SEO attributes.
    Addresses and Serving Areas

    Time Zone

    Pacific Standard Time (PST)
    Licenses
    • NMLS ID #680105
    • AK AK680105, AR 120185, CA CA-DFPI680105, CT LO-680105, IN 50122, KY MC730959, MA MLO680105, MT 680105, OH MLO-OH.680105, PA 77308, VT VT680105, WI 680105
    Disclaimer
    AmeriSave Mortgage Corporation, NMLS ID #1168, (https://www.nmlsconsumeraccess.org); Corporate Office: 1200 Altmore Avenue, Building 2, Suite 300 Sandy Springs GA 30342. Additional licensing information may be found at www.amerisave.com/licensing. For questions regarding state licensing, please contact (866) 970-7283. Not all products and options are available in all states. Terms are subject to change without notice.