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Jessica Brooks - Loan Originator, NMLS ID# 680105 in Louisville, KY

Jessica Brooks

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Loan Originator, NMLS ID# 680105

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Customer service is something that I take major pride in. Being in the customer service industry my entire career, I make it a priority to give the best experience possible. I will listen to your needs as well as your concerns and together... Show More
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Overall Ratings
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5 Star
84%
4 Star
11%
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1%
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2%
Reviews from Web
  • SFTP
    B
    BRIAN W
    ELK MOUND, WI
    Posted on June 30th, 2026 12:48 PM
    Absolutely wonderful
    Reply from Jessica Brooks
    June 30th, 2026 08:29 PM
    Thank you so much for your wonderful review! We are so pleased to hear that you enjoyed working with AmeriSave. If you should need anything further, please feel free to contact Customer Care at ************************** or 1-************.
    read more
  • SFTP
    D
    DARRELL S
    FRESNO, CA
    Posted on June 26th, 2026 08:05 PM
    Jessica was friendly, helpful and patient. Made the whole process smooth and stress free. On top of that the results were quick.
    Reply from Jessica Brooks
    June 26th, 2026 08:25 PM
    We are thrilled to hear that we provided you with top-notch service! We appreciate the feedback and look forward to working with you again soon. If you should need anything further, please feel free to contact Customer Care at **************************...
    read more
  • SFTP
    S
    SETH C
    KENAI, AK
    Posted on June 26th, 2026 04:07 PM
    I felt heard and seen and did not feel judged for situation we were in. she made the process feel smooth and easy.
    Reply from Jessica Brooks
    June 26th, 2026 04:25 PM
    Thank you for your feedback! We work hard to offer the best mortgage experience which is supported by your kind words. If you should need anything further, please feel free to contact Customer Care at **************************
  • SFTP
    C
    CARLOS B
    PHILADELPHIA, PA
    Posted on June 26th, 2026 03:40 PM
    ⭐️⭐️⭐️⭐️ very professional and knowledgeable.
    Reply from Jessica Brooks
    June 26th, 2026 04:10 PM
    Thank you so much for your wonderful review! We are so pleased to hear that you enjoyed working with AmeriSave. If you should need anything further, please feel free to contact Customer Care at ************************** or 1-************.
    read more
  • SFTP
    W
    WILLIAM G
    MALDEN, MA
    Posted on June 1st, 2026 01:36 PM
    Jessica was wonderful!! She went over everything in detail! I must have changed my mind 100 times and she was so patient and kind!! I would definitely recommend her to friends and family!
    Reply from Jessica Brooks
    June 1st, 2026 02:03 PM
    We are thrilled to hear that we provided you with top-notch service! We appreciate the feedback and look forward to working with you again soon. If you should need anything further, please feel free to contact Customer Care at **************************...
    read more
  • SFTP
    D
    DAVID M
    CHICOPEE, MA
    Posted on May 19th, 2026 08:56 PM
    Evert went fine.. no complaints.
    Reply from Jessica Brooks
    May 20th, 2026 02:35 PM
    Thank you for your positive review. We are committed to providing an excellent mortgage experience for our customers and are delighted to read these kind words! If you should need anything further, please feel free to contact Customer Care...
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  • SFTP
    W
    WERNER H
    BANNING, CA
    Posted on May 18th, 2026 08:48 PM
    My communications with both Jessica B and Angela A were very helpful. The fact that we could reach and actually speak with either of you and helped me through the loan process was great. Thank you, Werner H.
    Reply from Jessica Brooks
    May 19th, 2026 03:47 PM
    Thank you for your feedback! We work hard to offer the best mortgage experience which is supported by your kind words. If you should need anything further, please feel free to contact Customer Care at **************************
  • SFTP
    K
    KENNETH C
    PLYMOUTH, MA
    Posted on May 15th, 2026 01:24 PM
    Jessica stayed right on top of the process with Nakia Broom and was instrumental in helping resolve some outstanding items. Jessica was a pleasure to work with.
    Reply from Jessica Brooks
    May 15th, 2026 02:10 PM
    Thank you for taking the time to share this positive post. We appreciate your kind words and are happy to have been able to make this mortgage transaction smooth for you! If you should need anything further, please feel free to contact Customer...
    read more
  • SFTP
    D
    DANIEL B
    PHILADELPHIA, PA
    Posted on May 1st, 2026 01:08 PM
    Excellent servce
    Reply from Jessica Brooks
    May 1st, 2026 01:35 PM
    Thank you so much for your wonderful review! We are so pleased to hear that you enjoyed working with AmeriSave. If you should need anything further, please feel free to contact Customer Care at ************************** or 1-************.
    read more
  • SFTP
    M
    MISTY S
    LAFAYETTE, IN
    Posted on April 30th, 2026 01:26 PM
    I think some communication was lost or maybe misunderstood, that could also been on my end as well. Jessica and Robert were very nice and professional
    Reply from Jessica Brooks
    April 30th, 2026 02:03 PM
    Thank you for your feedback! We work hard to offer the best mortgage experience. If you should need anything further, please feel free to contact Customer Care at ************************** or 1-************.
  • 11–20 of 166
    About
    Customer service is something that I take major pride in. Being in the customer service industry my entire career, I make it a priority to give the best experience possible. I will listen to your needs as well as your concerns and together we will come up with a solution to help you achieve your goals. I was born and raised in the Kentuckiana Area and currently reside here. I have worked in lending my entire career. I started in banking as a teller and worked my way up to management. From there I went on to manage a loan office for about 6 years which led me to AmeriSave Mortgage Corporation.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Specialities
    Conventional Loans
    FHA Loans
    VA Loans
    USDA Loans
    Jumbo Loans
    Adjustable-Rate Mortgages (ARMs)
    Fixed-Rate Mortgages
    Reverse Mortgages
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    Addresses and Serving Areas

    Time Zone

    Pacific Standard Time (PST)
    Licenses
    • NMLS ID #680105
    • AK AK680105, AR 120185, CA CA-DFPI680105, CT LO-680105, IN 50122, KY MC730959, MA MLO680105, MT 680105, OH MLO-OH.680105, PA 77308, VT VT680105, WI 680105
    Disclaimer
    AmeriSave Mortgage Corporation, NMLS ID #1168, (https://www.nmlsconsumeraccess.org); Corporate Office: 1200 Altmore Avenue, Building 2, Suite 300 Sandy Springs GA 30342. Additional licensing information may be found at www.amerisave.com/licensing. For questions regarding state licensing, please contact (866) 970-7283. Not all products and options are available in all states. Terms are subject to change without notice.